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3434 North Broadway, Chicago, IL 60657, United States of America – Show map
Excellent location – rated 9/10! (score from 161 reviews)
Rated by guests after their stay at Best Western Hawthorne Terrace.
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145 properties in Chicago
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161 verified reviews
They speak your language
Best Western Hawthorne Terrace's staff speaks: Spanish, English
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Golf Course (within 2 miles), Sauna, Fitness Center, Hot Tub
Private parking is available on site (reservation is not needed) and costs USD 30 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Dry Cleaning, Ironing Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 161 reviews
Value for money
Show reviews from:
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This luxurious and historic Chicago hotel, just a 4-minute walk from the Magnificent Mile, features 2 restaurants and a fitness center.
Score from 792 reviews Very good
The area is very nice with restaurants and bars in walking distance. Lots of people out and about.
The parking, while very close (next door) is rather inconvenient.
We visit this area often and generally don't stay at this hotel because the rates are generally high. We got a pleasant surprise this time. We got a room upgrade on check in. Also, we left an item behind in our room and staff contacted us before we reached home and offered to send the item to us.
Safe was broken in room and maintenance seemed ill equipped to fix. A minor inconvenience but we generally like to keep certain items in the room safes when we leave the room.
The neighborhood is nice with tons of local restaurants to choose from within 3 blocks of the hotel (or you could go right next door for sushi or Mexican food at El Mariachi). You have your choice of supermarkets three blocks in the other direction including Whole Foods. Great atmosphere with plenty of pubs to go have a drink near Wrigley with a Police District HQ which made you feel very safe. Every time I stay in Chicago, this will be the place.
That I couldn't stay longer.
Atmosphere is lay back and my family lives in the neighborhood.
Smoking on the terrace! Ruins the outdoor space for morning coffee.
Generally a nice friendly place - would definitely stay again !
Were not advised of services upon checkin -i.e. Breakfast ! no channel listings for TV
I loves everything about the hotel with the exception of the gym.
The gym next to the Spaatz causing it to be very hot and humid inside the facility.
The location was perfect. Safe neighborhood, which was ideal as we were able to walk to Wrigley Field and restaurants. Hotel was clean and just what we needed for our baseball weekend.
The cable TV didn't work for most channels. The signal was jumpy and the sound messed up.
Location was excellent for everything we wanted to do. Very easy access to public transportation.
I really can't think of any negatives.
We very much liked the patio outside the hotel and the location was great for wanting to go out in Boystown.
Price for a Best Western Plus was a bit high and there was a dampness to the hotel.
The self service breakfasts were good and coffee available all day. Two computers in the lobby for guests use good for checking in flights etc. The "L" within walking distance for downtown exploring.
The location was a short walk to Wrigley field and the neighborhood was very friendly and safe with some good little bars and restaurants.
That we couldn't stay longer!
The hotel was well situated in a convenient area for a Cubs game. Room decor was pleasant.
Television did not work well. Poor reception.
Location, friendly staff
I would have liked somewhere to sit comfortably to enjoy the breakfast.
I lived in this area for 16 years. Felt good "to be back" in familiar surroundings
Location , staff. Room
Big TV, comfortable beds and bathroom was everything you'd expect.
Overpriced, breakfast I think I turned up about 10.30, nothing to be seen but a tiny kitchen and a coffee machine, had to help myself to some fruit and juice out of the store room. Staff were young and a bit inexperienced which made check in way more long winded than it should of been.
rooms were clean as expected.
Second key didn't work.
Internet service, complimentary breakfast, bed, and clean bathroom
Noisy, wacky room HVAC, rude front desk staff, broken whirlpool, beat-up walls in room, ice machine in only one location (that I could find) on a different floor, constantly non-working room keys
The location, the housekeeping staff, the continental breakfast was better than typical offerings, my room was very comfortable.
The desk clerks seemed to have a snide undertone. I do wish there was a guide on the television to tell us what was on. Or an option for streaming or ordering movies. Also, they put a 259 hold on my card. Then they deleted it. Then they gave it back. And I honestly don't know if I still owe them money or what.
Parking next door
We asked for early check in arrived at 2:30 but no rooms were ready!
The size of rooms
The shower was dirty
close to wrigley
bed size, breakfast set up, breakfast food, breakfast choices. front desk at check out was interesting. neither girl seemed to know what they were doing as i was watching others check out too. parking was another $30 each night on top of the premium $260 night room
I like that it's really quiet and the rooms are far enough apart to where you have privacy.
The cable thats about it.
Location was good, although the website made it seem like it would be closer to Wrigley and the red line stop. Breakfast was great. Front desk staff was very helpful.
Ice machine was broken. Lots of noise right outside my room from the housekeeping staff (my room was right near the elevator); perhaps they should consider soundproofing the doors in this section of the hotel. Also there was toothpaste on the bathroom mirror when I got there, and it was still there on the 3rd day when I checked out.
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