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4600 Clayton Road, Concord, CA 94521, United States of America – Show map
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7 properties in Concord
Including hotels, apartments, villas and more.
114 verified reviews
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Best Western Heritage Inn Concord's staff speaks: English
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Outdoor Pool, Grounds
Sauna, Hot Tub
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), 24-Hour Front Desk, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One older child or adult stays free of charge in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 114 reviews
Value for money
Show reviews from:
In the east bay of San Francisco, this 3-star Pleasant Hill is just off Highway 680. The hotel offers an indoor pool, a daily continental breakfast and free Wi-Fi.
Score from 141 reviews Review score
Situated in Concord, California, a short drive outside of San Francisco, this hotel offers easy access to attractions along with an on-site restaurant and free local area shuttle service.
Score from 109 reviews Very good
Sleep Train Pavilion is a 20 minute drive from this Concord motel. Rooms feature cable TV with HBO. An outdoor pool is available for guest relaxation.
Score from 209 reviews Review score
The Dean Lesher Arts Center is a 5-minute drive from this Walnut Creek motel. Free local calls are available in all guest rooms and an outdoor pool is provided for guest use.
Score from 60 reviews Good
Pretty reasonably priced for the area.
noisy. we had reserved 2 rooms through booking .com. When we arrive they told us we only had one room. I brought my printout from Booking.com in and fought it out. Ended up with two rooms, but barely
Staff was available and helpful
They made us work extremely hard to get our deposit back, because we did nit have oiur i.d. readily available
Very clean, nice decorations, comfortable bed and great staff!
The water pressure in the shower was very dull and the head of the shower was messed up so it took twice as long to rinse my hair.
the room was very clean and bigger than I expected and the breakfast was a hot breakfast not just continental
Everything was wonderful fr the front desk to the maids I enjoyed my stay very much..
Hot breakfast. Nice pool area.
Noisy neighbours, loud air con
The staff was outstanding.
The cooked breakfast food was over cooked and the bacon was very, very thin and greasy. No comparison to the breakfast offered at Best Western Shasta where I had stayed the month several weeks before.
It's a clean and comfortable place. We enjoyed your stay.
Parking was a challenge mainly because the stalls were pretty small. There was enough parking, just a little hard to get out of the car with cars on each side. . .
Near the pavilion.
Great location and great price!
Not much, pretty average
Hair in the sink(I have a shaved head), thin walls, I booked 4 months in advance and got a room with a view of KFC.
The space of the room.
The front desk clerk charged the wrong credit card, she gave me a number to a taxi driver that asked for my room number, didn't have a working rate machine, and over charged me for a 2 mile cab ride. If it weren't for those incidents the stay would have been better.
The staff in the afternoon was not very helpfull.
I like that it had a big tub and a kitchen.
I asked for a non smoking room and it smelt bad of smoke
Desk staff were excellent, grounds in general were very nice, as was the pool. Breakfast was very nice as well. Food choices in walking distance were plentiful.
The rooms were starting to show some wear and need some repainting, recaulking, and new over-linens. I did notice that a male cleaning staff member looked in my window as I came up behind him walking back to our room, our curtains were open, a little disconcerting.
Nice pool and picnic area. Couldn't really hear neighbors above or next door.
Location is awful!! Not really in Concord more like Clayton
Everything was perfect.
There are few moderate priced hotel options in Concord, Calif. This Best Western is comfortable. Good value.
Location was good,staff was good.
A/C stopped working first night and was never repaired right quit the next night also. Found cock roach's in the room. Won't go back there again!
Location close to family we were visiting. Room was clean and comfortable. Good value.
Reserved king bed, non-smoking, requested first floor, none were available. Front desk didn't care, very unprofessional. Bad start to the four day stay! They indicated they did not need to honor requests from third party agents, like "booking.com", suggested I call best western direct for better service!
I liked the customer service, location, breakfast, pool and it was kid friendly!!!
Clean Room with Mini Fridge, Microwave, and Wet Bar. Desk with plenty of outlets for laptop and mini speakers. King Size Bed & Plenty of Lighting. Tub/Shower large enough for two people.
Shower head was fixed spray pattern that could not be adjusted and could not be tilted....not too pleasant getting sprayed in the face. Would suggest adding small table next to the lounge chair that had reading lamp. Place to put a drink or laptop while reading.
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