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8179 Spruce Avenue, Rancho Cucamonga, CA 91730, United States of America – Show map
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39 verified reviews
They speak your language!
Best Western PLUS Heritage Inn's staff speaks: Indonesian, Spanish, English
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Golf Course (within 2 miles), Fitness Center, Hot Tub
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Indonesian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per person per night in an extra bed.
One child under 2 years is charged USD 10 per person per night in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 39 reviews
Value for money
Show reviews from:
Featuring an outdoor pool and a hot tub, this boutique hotel includes an on-site bar. Free Wi-Fi is included in all rooms.
Score from 178 reviews Good
Located off of Interstate Highway 10, this Pomona motel features a seasonal outdoor pool. Free Wi-Fi is included in all guest rooms. Pomona Fairplex is a 4 minute drive away.
Score from 151 reviews Review score
Located within 10 miles of downtown San Bernardino, California and San Bernardino International Airport, this hotel features an outdoor pool and continental breakfast.
Score from 31 reviews Review score
In Ontario, California, a suburb of vibrant Los Angeles, this all-suite hotel offers views of the beautiful mountain skyline as well as convenient amenities.
Score from 35 reviews Good
bed cover.....want more comfortable covers
Seem to lose our Booking.com reservations each time.
View of the mountain. Location.
great hotel in good position friendly staff and excellent value for money. Would use again for sure.
The breakfast wasn't that great. Scrambled eggs were like rubber.
Title says it all. Clean. Comfortable. Quiet. Nice staff.
We were placed on a floor with an entire wedding party; had to listen to slamming doors all night and someone throwing up in the room next to us. Got one hour of sleep and checked out of the hotel at 5:30am.
Location was good. Hotel was nice and room was clean.
accessible and friendly staff
Night staff informed me that I could pay with Visa gift card, but then the morning staff reject my Visa gift card. Even though after all she took it. (In my opinion if there's a visa/mastercard logo I believe its valid anywhere). Breakfast has very poor choices. Housekeeping didn't clean up the room. Called Front Desk at 1.30pm and they said the Housekeeping already left for the day. What The ....! Bed on online says 2 QUEEN. When I got there it is more like a double/twin (I don't know which one is bigger, but I am sure it is not a queen bed. I know how a queen bed looks like). Walls is not thick enough. Could hear people talk/laugh sometimes. Stayed with 3 girls. Used 2 hair dryer, and the electricity went out. Waited for 15 minutes just to the electrician to come to our room...
Beds are comfortable. Great WiFi connection
Air conditioning only on or off.
Nice roomy room
Below average breakfast.
Good location. Informative staff. Nothing either good or bad, just average for our needs: A good sleep, clean, centrally located in the area. Second time we booked here. Felt comfortable. Mimis Cafe just a few steps away.
Gym and pool were small.
Staff at check in we're helpful, which was good seeing as we travelled from the UK and were unfamiliar with some things. Breakfast was okay. Hotel was in a good location for food, gas, groceries and a good set off point for Grand Canyon.
Breakfast included. Simple but good, free wifi, free parking
Would like the option of smoking rooms.
Heritage Inn has been for 11 years our hotel-of-choice when attending Indy car and NASCAR races at the nearby Fontana track. Staff is excellent; facility is well maintained. Free breakfast is not 5 star -- but, hey, it's FREE.
They did not have my reservation!!!!! And charged me more for a room!!!! Booking.com got the blame by the staff claiming that they never got the fax.
There isn't any thing I can say that really reflects something I didn't like. For the amount of time we were in the room and the cost for the room it was perfect.
We were in Ontario for a dance competition so didn't get to use he wifi so I cannot rate that question. However, booking.com and Best Western Heritage Inn were a life saver. I had made reservations at Red roof Inn (where the rest of the team was staying and while we were traveling I received a call from a friend (part of the dance team) telling m my card was declined & they tried getting ahold of me but never returned the call. So at 9:45 pm, we are 30 minutes from Red Roof Inn I've been told I don't have any rooms. They had one left and my friend would book for me but that didn't solve the problem. I had another family traveling with me. I has reservations for 3 rooms. Needless to say I have 2 young children traveling with us and it's now close 10:15 and we don't have a room. So Booking.com came to the rescue and was able to get us 2 rooms at the Best Western Heritage Inn and by 11 we were in our rooms, and dancers were getting ready for bed and all was fine. The desk clerk at Best Western was so kind and sweet; she new the story so she espcially went above & beyond to make sure we were taken care of & that all our needs were met. Not only was the hotel staff great; Booking.com (Jason Thompson) called me back to make sure we made it to our hotel & that we were happy with the accommodations. I would really to thank Mr. Thompson and night clerk at Best Western for making our weekend that started out as a disaster to making it perfect. I thank the good Lord above for watching over us & sending us angle to correct the problem. As for Red Roof Inn.... I think they lack customer Service ..... No one should every tell a paying customer we don't need your service and then hang up on them when reservations were made in January and confirmed.
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