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Newest reviews for Best Western Hollywood Plaza Inn

  • Clare
      United Kingdom
    August 24, 2014

    Proximity to Universal, and LA movie attractions. Not far from Beverly Hills either. Room clean and beds were comfortable. Considering we weren't in the room much, it was just what we needed without spending too much.

    Difficult to exit as on a busy road although we couldn't hear that in the rooms. It felt more like a motel.

    7.5

  • Stephanie
      United Kingdom
    August 23, 2014

    Great location for seeing the Hollywood sign and the walk of fame. Only a few minutes walk to both. There were tours and transport available to local attractions such as Disney and universal studios which being two young adults found perfect.

    The wifi didn't always work very well at some times which wasn't ideal when you are trying to skype family as you were 3000 odd miles away from home! More variety for eating on site would have been desired. as the choice of food in the cafe wasn't that varied and wasn't that cheep!

    9.6

  • Anonymous
      United Kingdom
    August 12, 2014

    location

    everything was average

    6.3

  • Daren
      United Kingdom
    August 4, 2014

    The room was comfortable, the swimming pol was superb. Staff were exceptionally friendly, polite and helpful.

    the cost was somewhat over inflated for the two nights we stayed there. if the price had included a breakfast then if would have been excellent. could hear some traffic noise ( especially large trucks ) as they passed by the main road a the front of the hotel.

    7.9

  • Paul
      United Kingdom
    July 13, 2014

    Location

    Noise! We left this hotel a day early as the soundproofing in the room was awful

    5.8

  • Marie
      United Kingdom
    July 3, 2014

    Good location.

    Wi-fi was terrible most of the time we couldnt get connected and when we did it was so slow it was of no use at all .

    6.7

  • Bin
      China
    July 1, 2014

    Walking distance to Hollywood Theater and subway hollywood highland

    Parking expense is too expensive and wifi can't connected,no breakfast of the room fee

    6.7

  • Nancy
      United States of America
    June 24, 2014

    The friendly staff at check in. Comfortable, good room service.

    Parking spaces were too small, our room wreaked of marijuana and housekeeping was a bit noisy Sunday morning. . Other than that our room was clean and we had everything we needed. It wasnt anything special. I had never stayed at a Best Western before. It may have been the stench of marijuana in our room that made it not seem like a good deal for the price but overall I'll give them a 7 out of 10.

    6.7

  • John
      Australia
    June 13, 2014

    Staff were friendly, and the small restaurant "Spice" (I think) was very convenient.

    The aircon was a bit noisy. Had to switch it off during the night. But the rest was good.

    7.5

  • Julie
      United States of America
    June 13, 2014

    I like the whole trip

    7.5

  • Anne
      United States of America
    June 7, 2014

    Staff and location fabulous

    WiFi did not work times..irritating

    9.2

  • Steven
      United States of America
    May 31, 2014

    Great spacious rooms very clean! the staff was great helpful in anything we needed ambiance and location is on point close to restaurants and shopping center!! must see!

    10

  • Anonymous
      Turkey
    May 27, 2014

    Staff friendly... great location

    Very poor wi-fi, AT&T was not in cavorage in most of the place in the hotel.

    7.5

  • Elizabeth
      Australia
    May 27, 2014

    We ordered a non smokung room but they didnt get this information and the room was sticking smoking.

    2.5

  • Loretta
      United States of America
    May 25, 2014

    We always stay here when in the area. Perfect location!!! Very accommodating employees....

    8.8

  • Margaret
      United States of America
    May 22, 2014

    Easy to find, good location for sight seeing, Starbucks right around the corner!

    Some street noise.

    7.1

  • Alexandra
      United States of America
    May 20, 2014

    Great location

    WiFi was kind of annoying, had to keep logging in

    7.5

  • Anonymous
      United Kingdom
    May 18, 2014

    Good location about 10min walk from Hollywood boulevard.

    It was a tired motel style hotel which needed updating. Rooms smelt a little foisty Pool area part of the car park. We didn't use the restaurant so can not review.

    5.8

  • Benilda
      Canada
    May 17, 2014

    Location to Hollywood blvd

    It was a late check in and arrived almost midnigh. They originally put me in a smoking room as they don't have any more non smoking room available. They claimed it wasn't specified in my reservation with Booking.com which I believe was used as a reason. I have always booked non smoking room as we don't smoke and have another hotel booked with booking.com in same week. They finally found a non smoking room for me when they can't find a similar accommodation somwhere else and nearby. Room was dated and carpet really old. Parking space is so small and tight.

    2.5

  • Alan
      United States of America
    May 16, 2014

    Paying a parking fee No breakfast with the room charge.

    6.7

  • Russell
      United States of America
    May 4, 2014

    Over priced.

    6.3

  • Anonymous
      Qatar
    May 4, 2014

    Staff

    Not clean. Offensive chemicals smell in all the hotel and room. Old furniture. Bad soap and shampoo. Pillow. Air condition keeps shutting and starting.

    3.8

  • Daniel
      Australia
    April 26, 2014

    location was great. parking good.

    wifi was terrible, room smelt bad. room was set out weird. wouldnt stay again

    6.3

  • Hitomi
      United States of America
    April 23, 2014

    Location was good. The restaurant was good.

    We, 4 of us, stayed in 2 rooms for 4 nights. At the coin laundry a drier took money but did not work. My friend had to go to the front desk. There were plumbing problems in the building. Our toilet almost overflew 2 times. My friends' room's toilet overflew while they were sleeping at 2am. The room was flooded. He ended up catching cold. They weren't charged for that night, but nobody knew if they would be charged for that night until checking out. It seemed there was no communication between day shift and night shift. When we came back to the hotel after the flooding, evening shift people did not know which room they moved my friends to. They had to call previous shift person to find out. They wanted some blankets but it took half day to be delivered. We had TV problem and it took a few days to fix it. Nobody was available for room service when we needed. We weren't told that we would be charged parking fee until checking out. We would never stay there again even with half price.

    4.6

  • Emma
      United Kingdom
    April 17, 2014

    For a best western I thought it would be slightly better... our window opened onto a corridor so didnt feel very private

    5.8

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