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145 East 49th Street, New York City, NY 10022, United States of America – Show map
Excellent location – rated 9.1/10! (score from 91 reviews)
Rated by guests after their stay at Best Western Plus Hospitality House Suites.
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91 verified reviews
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Best Western Plus Hospitality House Suites's staff speaks: Spanish, English
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Fitness Center, Indoor Pool
Food & Drink
Restaurant, Breakfast in the Room
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 35 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One child under 4 years is charged USD 25 per night in a crib.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 91 reviews
Value for money
Show reviews from:
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The staff were amazingly helpful. Breakfast was great. Loved the location. Would definitely stay again!
travelled with 8 month old son. Great to have the living room and kitchen so we could eat in during the evening while baby was sleeping. Location fantastic. We were on high floor (8), no problem with noise and although one elevator, we didn't have to wait too long. Continental breakfast is quite basic but very convenient. Dining room can be quite busy but there is the option to take it back to apartment.
Nothing(apart from wife spending to much money ha ha )
Enjoyed the whole experience
Older building, and though plenty of heat, radiators hissed and whistled all night (granted temperatures were subzero outside). Decor a little dated.
Very spacious, clean, nice bathroom. Televisions all worked well. Kitchen fine. Beds were comfy. Breakfast a little busy but overall food was good/basic/fresh. Easy walk/bus to Times Square/Rockefeller plaza/Radio City. Easy walk to northeast passage tunnel (48th & park) to get to and from Grand Central.
We stayed in a one bedroom suite - but it was really once a full apartment. The most room I've had in a NY hotel room, even much more expensive ones.
Sometimes wifi didn't work In apartment 3A worked correctly In apt 2B I couldn't connect
Perfect location Big apartment, big bedrooms, big living room though it has just one bathroom but despite it i would choose it again Free and excellent breakfast
Recommended to use the trays provided to take breakfast to your room if you need breakfast. Or make your own if you have an apartment. Some might find the garbage trucks noisy but was finished before we went to bed.
Very spacious, with very comfortable beds and a good kitchen sufficient to cook Christmas Eve full dinner. Front desk helpful and hotel close to lots of reasonable restaurants on 2nd avenue and a good grocery store. Easy walk to the attractions around 5th Ave and Rockefeller Centre but sufficiently away from the mayhem. This was much better for a family than a hotel.
The radiator in the master bedroom was a bit fussy. As was one of the closet doors. We had the concierge arrange a car from the airport to hotel for us. When one of our flights was delayed, I called the hotel immediately to let them know of the change and to pass along word to the driver. This did not happen, and the driver showed up an hour too early. He then tacked on another $30 to our trip. I assume for the hassle of having to wait.
I traveled with my mom, grandmother and great aunt. Having a living room, dining area, and kitchen was spectacular. The location is perfect for getting to and from Rockefeller Center. The staff was very accommodating and helpful. The street noise in the bedrooms is loud, but the hotel provides earplugs!
Back-facing windows overlook vacant building site with scaffold ....didn't matter as we were out most of the time. Windows were draughty around the air conditioning units but made up for by excellent heating system. Kitchen dishes and utensils a bit lacking.
Spacious and comfortable with nice furnishings. Well heated. Lots of storage space . Staff courteous and always helpful. Breakfast good. Would return.
sheets were old and worn, fold out in living room was a joke, the mattress cover was old and stained and there were hairs on it, flakes of who knows what..., closet door hanging off track, toilet paper rough enough to strip paint off my car...important if traveling with kids... radiators very noisy...hot like hell, actually had to shut down heat and use a/c in late November..
location nice, parking nearby, shower had nice pressure, decent kitchen
The breakfast buffet was very crowded in the morning and the cramped conditions made other guests quite rude and aggressive. The bedroom was also very noisy as it appeared that the installation of air conditioning units meant that the double glazed windows were no longer closed completely securely. No shower facilities for late checkout even if, like my husband, you had just completed the New Yok marathon! Some of the staff on front desk are surly! The room could be even better if the 2 bedroom suites had more than 1 bathroom as ther were 6 of us staying here.
The room was easily the largest in NYC that I have stayed in with huge bedrooms and a large living room. The kitchen was a great facility to have although there could have been more crockery/kitchen equipment. Most of the staff on front desk were very helpful. Excellent reliable wifi and very clean rooms.
No view and noise in the night, which is although usual for a big city.
The location is perfect, the rooms are big and nice, and stuff nicely helpful. Kitchen equipped with all the necessary, so good for family stay.
It was noisy at night time as the City really doesn't sleep. The lift and rooms were a bit tired looking. Breakfast was poor, the room is so little you have to take it back to your room to eat it.
The rooms were very big and comfortable, it's in a good location and in walking distance to Times Square.
The free pass to the YMCA was absolutely perfect The breakfast was complete and balanced and the coffee was spectacular
Poor provision of crockery, glasses etc
Location excellent, for central Manhattan and express subway. Room and kitchen size. Decent breakfast with good range of food. Helpful staff
Room size and breakfast
Toaster broken, one fork in suite, noise from construction across the street.
Friendly staff, free breakfast, clean apartment and comfortable.
Small breakfast area.
Great space for a family of 5! Kitchen was a great bonus! It's a little pricey, but it's New York! It's worth the price for all that space! Breakfast area was always crowded, but it's free so I guess you get what you get! Overall, it was an amazing place to stay and I highly recommend it for families!!
Noisy window A/C, but not unable sleep.
Great breakfast selections Great location Great restaurant next door Roomy suite
Pricey but again this is NYC
Lots and lots of space for NYC - we were in a 2 bedroom apartment
Front desk staff were extremely friendly and helpful. Our suite was spacious, clean and the beds were very comfortable. Good breakfast was a nice bonus. Great value for money and we'd definitely stay there again.
More vegetarian option in breakfast
Front desk staff was very good. Mr Sharma and Mr Mata were very cooperative
Beware if you come by car! I stopped at the door, brought baggage in, checked in, asked the staff about the nearest drop-off location for my rental car, all in few minutes. When I sat to my car to drive away, there was already a parking violation ticket worth $115! I tried to convince Best Western's customer service that this is wrong if a hotel does not have a landing zone but was not successful. All they say is there is a no standing sign on that street. But how should people arrive?
noise from the street
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