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Newest reviews for Best Western Plus Hospitality House Suites

  • Paul
      South Africa
    August 15, 2014

    Room size and breakfast

    Outside noise

    7.9

  • Anonymous
      United States of America
    August 14, 2014

    Friendly staff, free breakfast, clean apartment and comfortable.

    Toaster broken, one fork in suite, noise from construction across the street.

    8.8

  • Brandie
      United States of America
    July 10, 2014

    Great space for a family of 5! Kitchen was a great bonus! It's a little pricey, but it's New York! It's worth the price for all that space! Breakfast area was always crowded, but it's free so I guess you get what you get! Overall, it was an amazing place to stay and I highly recommend it for families!!

    Small breakfast area.

    9.2

  • Alfred
      United States of America
    July 3, 2014

    Great breakfast selections Great location Great restaurant next door Roomy suite

    Noisy window A/C, but not unable sleep.

    7.1

  • Anonymous
      United States of America
    June 15, 2014

    Lots and lots of space for NYC - we were in a 2 bedroom apartment

    Pricey but again this is NYC

    9.2

  • Nick
      United Kingdom
    June 14, 2014

    Front desk staff were extremely friendly and helpful. Our suite was spacious, clean and the beds were very comfortable. Good breakfast was a nice bonus. Great value for money and we'd definitely stay there again.

    7.9

  • Shitij
      United States of America
    May 27, 2014

    Front desk staff was very good. Mr Sharma and Mr Mata were very cooperative

    More vegetarian option in breakfast

    8.3

  • Anonymous
      Canada
    May 25, 2014

    Beware if you come by car! I stopped at the door, brought baggage in, checked in, asked the staff about the nearest drop-off location for my rental car, all in few minutes. When I sat to my car to drive away, there was already a parking violation ticket worth $115! I tried to convince Best Western's customer service that this is wrong if a hotel does not have a landing zone but was not successful. All they say is there is a no standing sign on that street. But how should people arrive?

    6.3

  • Anonymous
      United States of America
    May 14, 2014

    noise from the street

    7.5

  • Anonymous
      Australia
    May 4, 2014

    Fabulous location

    Rooms way way too noisy at night. Need sound proofing

    8.3

  • Anonymous
      United States of America
    April 26, 2014

    A two bedroom apartment! Too bad I was all alone. This would be a great choice for a family visit in NYC.

    Construction nearby; the noise woke me up.

    8.8

  • Gina
      United Kingdom
    April 21, 2014

    We stayed at the Best Western Hospitality House for 5 nights. We were a family of four adults and were there to celebrate my stepdaughter's 40th birthday. It is very well located on 49th Av, just a few blocks away from the Rockefeller Centre and Grand Central Station. Next door on both sides are two good restaurants (San Martin and Cafe Linda) Also, there are 2 subway stations in easy walking distance. The lobby is small and can become congested when there are incoming and outgoing guests - but all the staff are charming and helpful. We had a 2 bedroom apartment on the 9th floor at the back of the building. The view was not great and we certainly came to realise that New York is certainly the city that never sleeps!. You learn to love the New York sirens ! There were some roadworks taking place overnight during our stay which was somewhat noisy but I am sure this is not an on-going problem. The apartment is certainly big enough with a large living room area, a kitchen, decently sized bedrooms and a bathroom. Everything was kept spotless by housekeeping during our entire stay. The beds were very comfortable and the bathroom well stocked with towels and amenities. There was always ample hot water. If you needed anything extra a note to housekeeping brought everything you needed promptly and with a smile. The kitchen is well equipped with a fridge, dish washer, microwave, etc. and the welcome basket with water and some snacks was a nice gesture. After a whole day of sightseeing it is nice to have all that space to relax as a family and not be sitting in cramped separate hotel rooms. Breakfast is complimentary and whilst not an extravagant buffet spread there was enough choice and quality was good. Each day you had a choice of different bagels and pastries, eggs, sausages, waffles, fruit, cereals, etc. The breakfast room is not big and is always busy so finding a table can be a challenge!

    9.6

  • Anonymous
      Canada
    April 8, 2014

    We truly appreciate the large space for relaxing. Everyone in my family had a place to stretch out. The local restaurants and grocery store helped us make the suite more like home than a hotel. The hotel is in a lovely neighbourhood and even though the lobby was small, the person at the front desk always greeted us and welcomed us back. A lovely place.

    9.6

  • Anonymous
      United States of America
    April 6, 2014

    Very large space. I am a timeshare owner and this space was comparable to many of the resort two bedroom units we have rented in the past.

    Breakfast room is small, on a busy Saturday morning, it felt cramped. However, for an extended trip I would most likely take advantage of the kitchen so not a major issue in my mind.

    9.6

  • Anonymous
      Canada
    March 15, 2014

    only one elevator

    7.5

  • Valeriya
      Russia
    March 4, 2014

    Everything! Very good hotel for comfort stay: a lot of space, pretty big rooms, kitchen, plenty of towels, bath staff, etc.. Love this place!

    Compromise breakfirst, slow elevator, quality of TV receiver

    9.2

  • Anonymous
      Canada
    March 1, 2014

    Great location, short walk from Central Station where we were dropped off by the airport shuttle bus. Also close to the heart of 5th Ave, St Patrick's Cathedral, MOMA, subway stations, etc. The nearest subway stations is on a line that will take you directly to the SOHO area or up to Central Park/Guggenheim area. The hotel is close enough but not too close to the busy part of midtown, so it's still pretty quiet once you are at/in the hotel. Very spacious room, clean and neat, with more than enough amenities. Really nice kitchen if you like making your own food. Otherwise, there's a delicious little pizza joint right beside the hotel that is quite popular, as well as a couple of higher-end-looking restaurants on either side. Great, free wifi in all parts of the hotel. Responsive and polite staff. Overall a very pleasant stay.

    Breakfast was all right. The heaters are the older ones, and it got too hot in the bedroom at night (it's great if it gets really cold but we actually had very mild weather the weekend we were there) so we had to open a window to cool off. Not a big deal.

    9.2

  • Judith
      Canada
    February 25, 2014

    Good location

    Noisy, lots of street noise

    7.9

  • Carrington
      United States of America
    February 1, 2014

    Penthouse suite was just like being in a condo. It was nice, clean and modern.

    Can't control the heat, and windows were not lockable. However, since we were on the top floor, and it appeared no one to gain entrance to our room from the balcony, I guess not having workable locks on the windows wasn't a big issue.

    8.3

  • Anonymous
      United States of America
    January 21, 2014

    Very good service Good location Spacious Comfortable Cheaper parking nearby ($35/day) Full kitchen

    Loud heater

    10

  • Margaret
      United States of America
    January 6, 2014

    We had a very large suite, including a living room with a sofa bed, a bedroom, and a full kitchen. It was quiet, nicely furnished and very comfortable - and unlike many older buildings, not overheated. There were complimentary snacks and bottled water. The breakfast was very good and offered variety. The location was excellent for our purposes.

    Nothing. We were completely satisfied. Some might find the lobby small and unimpressive but this was not important to us.

    9.6

  • Anonymous
      United States of America
    January 2, 2014

    Spacious rooms Location Breakfast included Front desk staff was helpful in storing our luggage safely before check-in and after check-out for short periods of time to coordinate with our train travel schedule

    Small lobby and breakfast area Noise Front desk staff could have been more helpful with recommendations for restaurants and carryout nearby

    9.6

  • Anne
      United States of America
    December 24, 2013

    Very spacious and clean! Good value and a great location to subway and mid-town.

    One of the bedroom radiators couldn't be controlled so too warm but this was not a problem the second time we stayed at the hotel.

    9.2

  • Anonymous
      Ireland
    December 2, 2013

    Everything about the apt. Free wifi ,location of apt ,the breakfast great selection and free coffee anytime of day. Second time staying there

    10

  • Elaine
      Ireland
    November 24, 2013

    Space and location

    The noise from traffic

    8.3

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