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1493 North Interstate 35, New Braunfels, TX 78130, United States of America – Show map
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25 properties in New Braunfels
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61 verified reviews
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Best Western Inn and Suites New Braunfels's staff speaks: Spanish, English
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Free public parking is available on site (reservation is not needed).
Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Heating, Air Conditioning
3:00 PM - 11:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 61 reviews
Value for money
Show reviews from:
Downtown New Braunfels and the McKenna Children's Museum are within a 10 minute drive of this hotel. It features free Wi-Fi, an indoor pool with hot tub and rooms with flat-screen TVs.
Score from 196 reviews Very good
Just off Interstate 35, this award-winning hotel is a 10 minute drive from Landa Park and Golf Course. It features an outdoor pool with hot tub, a hot breakfast buffet and a 24-hour business center.
Score from 132 reviews Very good
Located off the Interstate 35, Fairfield Inn New Braunfels offers modern accommodation a 35-minute drive from central San Antonio. It features an indoor pool with a hot tub and a well-equipped gym.
Score from 50 reviews Excellent
Off Interstate 35, this hotel is about a 5 minute drive from Texas State University. It features an indoor pool, a daily breakfast buffet and a fitness center. Guest rooms include free Wi-Fi.
Score from 229 reviews Very good
Room had a nasty smell as you walked in the door. Carpet on stairways and halls were not clean and not cleaned yet the next day.
Large room and good location
Room never got cool in the living room area ,bathroom was very poorly laid out,
24 hr coffee and location
There was a significant sized hole in the wall under the lamp table in room 124 for the continental breakfast looked wonderful on Friday but Saturday morning juice ran out coffee maker was not working food was like warm.. Just not as good as Friday. The cost of the room in a king suite was far far over priced. For close to 200 a night the quality should compare to a large hotel chain. I overheard the front clerk quote a price for the king suite over the phone for 99 per night but our rate was 189 so I'm not sure what that deal was.
The bed was very comfortable as was the climate control of the room
Friendly staff, clean room, fast check in and check out.
That out room was outside and upstairs. It was very cold that day.
loved the dining area and breakfast.
Easy access to I35. Friendly staff.
Very clean and updated facilities. Staff helpful.
Quiet comfortable relaxing
There is near the biggest outlet in Texas.
The room door was stuck and very difficult to open. You actually had to ram against it to enter room. I can't imagine an elderly person trying to get in.
No elevator, no safe in the room, no shower cap, staff seemed disinterested when the knives (for breakfast) needed to be replenished - she just said they didn't have any when later they were replensihed. As a female traveling solo, I didn't like being in a room with an exterior entry.
The room was fairly spacious and appeared to be updated recently. Most of the staff were friendly and helpful. The breakfast was adequate (hot and cold items).
The one and only complaint would be the lighting over the bathroom vanity. Needs to be alittle brighter..
We stayed here before.Its a nice hotel it fits our needs while visiting the area. The beds are so comfortable,rooms are clean, breakfast is good.The bathrooms have been updated..There is also a nice enclosed pool area. We would recommend a stay at Best Western.
The bathtub drain was very slow. the carpet needed to be cleaned.
The hotel was fairly good. The location was perfect for what we needed.
People hanging out in their cars outside windows, employees smoking in hall outside by ice, need two trashcans in room instead of just one and need two tissue boxes instead of just one.
Dawn was very helpful; great customer service! Clean and comfortable room!
The lighting was vey dim. For a woman to try and put herself together in the morning was difficult because the lighting is not bright enough. The WiFi could be better. Understand that when there are several people using it is slow but the service was low at all times.
Everything was clean, neat and comfortable. We loved how comfortable the bed was. I would recommend this hotel to my friends.
Breakfast seemed unorganized. Ran out of food and had to wait while they made some more. Area around breakfast was dirty. Staff (Becky) was rude, very argumentative.
My only complaints were the pool was small and the room had gnats and mosquitos.
The staff was very friendly.
Access to room from parking lot and dirty pool.
Updated rooms were nice. Didn't realize when booking access to room was from parking lot. Pool was old and dirty. Staff was nice and breakfast was OK.
Air conditioner difficult to set
Rates, roaches in room, room smell like spilled alcohol.
Location, beds were great, sheets, towels were clean, food was great.
The noise from the highway was the only drawback and it wasn't that bad.
The room was clean and the breakfast was very good.
The only thing that we don't like are the walk ways on both down stair and upstair between the 2 buildings are not very clean, coke can poured on the floor next to the trash can and cigarette butts are everywhere. Pool had some bugs in it.
This is a fairly new hotel, room is very clean and comfortable, very quiet and no freeway noises, property surrounding is clean too. Staffs are so friendly, breakfast is plenty to eat and waffles are great. Rate is fair and not very expensive. We chose this hotel because it locates by the freeway I-35, it links with Hilton Garden Inn property and we felt safe at night without troubles from apartment complex nearby whatsoever. We highly recommend this hotel to everyone.
Dirty sheets, drain in tub did not work, hair in tub from previous guest, food left in fridge, and beetles in room. Beds and pillows were uncomfortable. Best Western execs need to stay here, great location but major improvements need to be made. I will not stay here again.
Easy access to highway and multiple attractions.
Room sinks and counters need to be wiped down better. We had lots of hair on our sink from previous guests.
Hotel staff was very accommodating to our needs an request.
pillows were awful and made it hard to sleep
good location, clean room
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