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2051 Shelter Island Drive, Point Loma, San Diego, CA 92106, United States of America – Show map
Excellent location – rated 9.1/10! (score from 814 reviews)
Rated by guests after their stay at Best Western Plus Island Palms Hotel & Marina.
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Best Western Plus Island Palms Hotel & Marina's staff speaks: English
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Tennis Court, Fishing, Fitness Center, Massage, Hot Tub, Bicycle Rental
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 814 reviews
Value for money
Show reviews from:
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Only 5 miles from the San Diego Zoo, this Mission Valley hotel features an outdoor pool and hot tub and a 24/7state-of-the-art fitness center. All guest rooms have free Wi-Fi.
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Overlooking San Diego Bay, this waterfront hotel is next to the San Diego Convention Center and PETCO Park, home of the San Diego Padres professional baseball team. It features a full-service spa.
Score from 1275 reviews Very good
Just 8 miles from the San Diego Zoo, this completely non-smoking hotel offers rooms with free Wi-Fi and serves a daily continental breakfast.
Score from 255 reviews Good
views and location no deposit or payment required at time of booking
Beautiful setting on the Marina, friendly desk staff.
Room service breakfast did not arrive. Did not arrange sufficient staff to cater for large conference groups all dining at the same time. I am sorry but Americans just cannot make coffee, please give up now.
The location is very good the bar and food if very good,
The view we had this time was of a tree not good considering we were staying for 6 nights no sun very partial view this is our second time in this place. We won't be going back. We love San diego and we visit from the uk twice a year. But we normally stay where we have a view this hotel did not make it happen for. Immaterial what the front of house has to reply. We did ask prior to the visit that we would like a view. The lady said that we were not entitled to a view with our room type.
I love the view right outside the hotel, and behind the hotel! It's lovely to walk along the coast in the mornings. The size of the room is also decent. I stayed in a 2 bed room with my family. The washroom is also fairly big.
The cleaner came round really early in the morning at 8AM to knock on the door. We didn't realise we have to put the "NO DISTURB" sign outside so maybe that's why she knocked to check if she could clean.. but still, it's way too early! We stayed at the bottom floor, and on our last day someone moved in to the room above us. It was really noisy when they were walking around in their room and it disturbed our sleep. However, it's our last night and we're glad it didn't happen during all our nights there at the hotel
pool and jacuzzi. excellent dining
The rain, joking... it's not their fault.
Good location, friendly staff, good food at the restaurant, quick and reliable wifi
Tried to charge different rate when checking out (had to show confirmation from booking.com), no self-service laundry available
Staff was knowledgeable and very responsive.
Room was cramped with two queen size beds.
Beautiful setting, comfortable accomodations, and friendly, helpful staff.
Friendly and proficient staff Location Restaurant staff and food Room accommodations
Location is easy drive to all venues in San Diego Beautiful view of bay Excellent food & service at restaurant Nice pool; Free Wi-Fi
If kids upstairs, can hear them running & parents screaming at them (unfortunately) 8:00a.m., sound of carts of cleaning crew noticeable; make sure & post Do Not Disturb card!
Lovely location by bay. Blue Wave Restaurant = food excellent. Phil's BBQ nearby - superb ribs/burgers. Suggest you get take away, don't queue for ages to eat in.
Limited supermarkets nearby. Slightly out of way for getting about SD.
We loved everything about this property.
No negative comments.
Loved everything from the moment we stepped foot into the main lobby for check-in to the moment we called the front desk to check-out! Staff is extremely friendly and attentive. We work in a high-end casino on the Las Vegas strip and I would say it was very comparable, maybe better! Room was very clean, beds were made immaculately (one bed pillow had a small black smudge) and the view was AMAZING for the price! All-in-all, we would DEFINITELY stay here again!
The only negatives we noticed was that the preventative maintenance isn't being performed in the rooms on a regular basis. The bathroom door didn't close properly due to hinge issues, the rack in the tub was about to fall from the wall (safety issue for guest) and was rusted. Vanity doors had the same issues with hinges. Also the counter for the desk area was broken clear through from front to back. Other than those few issues, everything was really good! Note: We work in the Facilities Dept. (maintenance) in a Casino on the Las Vegas Strip. We see things others don't normally see.
Took a trip over thanksgiving weekend and stayed at this hotel. The beds were very comfortable and the room was very clean. We had breakfast on site, the food was very good and service was wonderful. We definitely plan on staying again in the future.
Location and room
Wifi was poor
Privacy, decor, loved sitting by the marina and the restaurant was excellent. We could only stay one night but would love to come and and walk around. No time to use the pool but it looked lovely.
Very large and comfortable room. Very good staff Free WiFi Cheaper parking Very nice place Not far from the center Very peaceful A very good experience in this hotel. Any room is a suite. There is a convention with the closer restaurant. Rooms and all the structure are fantastic. Not in centre but near the airport (about 2 miles) and with the car you can reach gaslamp in just 10 minutes. Every buck was spent good!
Air conditioner just a little bit noisy
Located on Shelter Island thiis Best Western Plus Island Palms Hotel & Marina is conveniently located to the marina, airport, Mission Bay attractions, Old Town, Hotel Circle, many good restaurants and 10 minutes from downtown. An attractive pool overlooks the massive marina and is located adjacent to the cafe and bar. The staff from the General Manager to the grounds personnel is extremely friendly and competent. Parking is safe and free.
Nothing to report.
Location, and everything else
Poor wifi connection
Shower had no ceiling fan and shower handle fell off.
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