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2051 Shelter Island Drive, San Diego, CA 92106, United States of America – Show map
Excellent location – rated 9.2/10! (score from 893 reviews)
Rated by guests after their stay at Best Western Plus Island Palms Hotel & Marina.
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Best Western Plus Island Palms Hotel & Marina's staff speaks: English
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Tennis Court, Fishing, Fitness Center, Massage, Hot Tub, Bicycle Rental
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 893 reviews
Value for money
Show reviews from:
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Overlooking San Diego Bay, this waterfront hotel is next to the San Diego Convention Center and PETCO Park, home of the San Diego Padres professional baseball team. It features a full-service spa.
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Featuring a free 24-hour transportation service to San Diego International Airport, this eco-friendly hotel showcases 5 restaurants, 3 outdoor heated pools and an on-site spa.
Score from 579 reviews Very good
Restaurant, views of the bay, room size, housekeeping, front desk staff helpful.
The location...right on the water. Felt like we're at a resort in Hawaii. Excellent customer service at front desk. Beautifully appointed rooms.
The food in the restaurant was mediocre at best. The wait staff was incredible and the service was excellent. Too bad they have to serve meals that are just OK.
Restaurant is not good. Also, if you ask for a taxi, even if you say you do not want a limo, they will get you a limo (which ended up being more $$ than the taxi would have been... Maybe they get special commissions from the limo services?!)
Nice quiet location. No worries about safety when going on an early morning stroll.
No complimentary breakfast. For price of hotel, breakfast should be included.
It is an old hotel, terrible air conditioning (you cannot sleep). People smoking outside your room, so the smoke gets into your room.
Got nice warm receive when arrive in late evening , bed very comfort bed, room served breakfast great, and balcony face the bay, peaceful!
- good location and quiet. - blue wave bar & grill. - harbor and sailboat marina.
Staff was friendly and very helpful. Hotel is nice with a beautiful view over the marina.
The on-site restaurant
Window view and facing the sea
We loved the location on Shelter Island, and the fantastic view of the Marina from the room. We made use of the free bikes to explore the island for a couple of hours on day 1.
Best to have a car if you want to explore further. We tried a local Taxi on 1 night but it was $25 each way to downtown San Diego.
Location and view was great. We were updated to a suite upon arrival at no extra cost, which was awesome! The staff were courteous and helpful. :)
separate charge for parking (10$/day). Bad smell in apartment corridor.
great location and view with comfortable rooms
on the lower floors it can be noisy. Air con is quiet noisy too.
Staff were very friendly and helpful Food was excellent Rooms were comfortable and clean and had all the facilities required. I especially liked the fact that I could shower after i had checked out because I was leaving late.
Slightly isolated from the main part of San Diego and travel other than by taxi was difficult
Friendly staff, loan bikes, pool area, food room facilities
Marina and bay view location. Friendly staff. Great happy hour bartender.
The hallway and around the front door of our room number 404 smelt like cleaned up vomit
Quiet seemed out of the way but in fact is not.
Can't think of a thing.
The restaurant on Valentine's evening waited 35 min after I placed order to tell me they no long had scallops. I decided motto order anything else because their kitchen would be closing shortly and I also had my 7 month old son with us and he was getting tired. My fiancé ordered the seared salmon and said it looked and tased like dog food.
The staff was very friendly and helpfu by answering all of my questions regarding the area. They were able to give us an extended check out unti one because we were going to go bike riding and the children wanted to use the pools again before we left. The pools were heated to the perfect temperature. They also recommended a great mexican restaurant in Old Town called El coyote and gave us a coupon for a free appetizer. The staff was so accomodating.
The only problem we had wasn't specificly for the Island Palms but for the advertising of a good place to ride bikes. They advertise free bike rentals for biking and this is not a good location to ride bikes with young children. The path across from the motel is a walking/jogging path and no bikes are allowed. There is another path behind the motel that is paved but narrow and also more for joggers and walkers. We rode our bikes towards the marina and due to the amount of traffic on the roads it was very stressful for us as parents of young children. We found a bit larger of a path to ride on but again it was more for joggers/walkers as it dropped off to a rocky embankment towards the harbor on one side.
The location and area was so laid back and relaxing. We took walks, sat on our private patio and enjoyed breakfast outside one morning.
Great service and will def be back again. Thanks so much!
The staff at this hotel were beyond friendly, they went out if their way to ensure I had an enjoyable stay, excluding leaving a birthday card and gift in my room as I was so far from home and solo.
Good quiet rooms and 2 big beds, lovely dinner and lunch restaurant and a nice area. 2 Good pools. Good value for money.
Staff at breakfast were slow and not attendent so we had only breakfast once, that was the only dissapointed thing we experienced during our 8 days stay. Little fitness center.
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