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2051 Shelter Island Drive, Point Loma, San Diego, CA 92106, United States of America – Show map
Excellent location – rated 9.2/10! (score from 807 reviews)
Rated by guests after their stay at Best Western Plus Island Palms Hotel & Marina.
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Best Western Plus Island Palms Hotel & Marina's staff speaks: English
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Tennis Court, Fishing, Fitness Center, Massage, Hot Tub, Bicycle Rental
Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 807 reviews
Value for money
Show reviews from:
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Located on Shelter Island thiis Best Western Plus Island Palms Hotel & Marina is conveniently located to the marina, airport, Mission Bay attractions, Old Town, Hotel Circle, many good restaurants and 10 minutes from downtown. An attractive pool overlooks the massive marina and is located adjacent to the cafe and bar. The staff from the General Manager to the grounds personnel is extremely friendly and competent. Parking is safe and free.
Nothing to report.
Location, and everything else
Poor wifi connection
Shower had no ceiling fan and shower handle fell off.
The marina walkway was lovely and the gardens beautiful. We enjoyed the pool and location of the restaurant, as well as the use of the bikes. The staff were friendly and the shuttle driver to the airport very nice.
Finding the room in the dark was difficult and not really explained to us that the walk from lobby to room 476 would be quite so far. We were frustrated and tired and could have used better assistance as we didn't know how to enter due to the buildings not clearly marked in the dark for tired luggage hauling guests. I requested the water view side and thought that was what we were going to get. The room was on the ground floor with the marina view, which was lovely but not what I had expected. Room 476 was right next to marina gate and bathrooms. Lots of foot traffic and loud conversations, bathroom door opening and closing often. Smoke coming in through the air conditioning or through open patio door annoying.
Location. price, comfort. Staff was very nice.
No ice machine near our room in a very large facility. Hot tub at our end of the hotel was closed.
Staff was very friendly and accommodating. Great stay.
Cozy and quite. Away from the big city, just enough. But not so far as to be a problem with traveling to see all the sights of San Diego.
Paying for parking, so we parked in the lot across the steet, which was free.
pleasant outlook on the marina hotel design ,comfortable and clean friendly staff
noisy door slamming we were at the end of a corridor with an entry door which people were in and out off all night. four car park exits blocked so entry and exit only past hotel check in .
The room was nice, modern. Location was near the highway.
The air conditioner was broken and made sporadic and terrible loud noises and kept us up the whole night. At one point we thought it was on fire. We got no sleep and this was a business trip where we needed to be alert the next day. We got nothing but a "sorry" from the front desk. We won't be staying here again.
Wonderful outlook across the harbour from our room Peaceful quiet location, with harbour front walking track right across the road Spacious, comfortable room with King Bed. & nice patio area Great pool- clean & well maintained Good restaurant - great food . Parking very convenient
Quaint "bungalow" feel to it. Couches could be upgraded a bit hard but cozy sitting area.
outdoor furniture could be more comfortable.
Location, staff, WiFi.
So far, no. I think it could be better to have more restaurants there to try different food...
Perfect vacation location. Love to be able to walk out the door and walk for miles along the water.
Staff were very friendly, and seemingly eager to please.
I went through 2 separate sets of keys to finally have access to room, and Building. Complaint was not handled with any sense of urgency, despite staff not handling large volume of guests. Tropical motif was overdone.
Wish this Best Western Plus included breakfast like many other BW hotels
walked to a great restaurants complimentary bicycles
I enjoyed everything.
Loved the location and size of the room. Used our private patio (we were at ground level.) Rooms across the hall had marina views. But I'm nit-picking. We were on to be with friends in Riverside, so couldn't extend our stay. Wish we could have.
Long walk from our room to the main building for the dining room. The service staff in the dining room was totally inadequate for our late (2:00) lunch. Additional towel bar at bathroom sink would have been nice.
Great view, comfortable bed, plenty of pillows, good location for what we were doing.
Couldn't even get warm water in the sink and even the shower only warmed after about 10 minutes.
we were upgraded to a suite overlooking the marina. Very nice.
we didn't stay longer
The view from our balcony
Location, view, beds, breakfast
shower wasn't super powerful
The view in our room (3rd floor and bay facing was fantastic! Others facing the marina in the rear while cheaper do not offer this great view. Also, great bay promenade for strolling across the street. Free wi-fi!
Again...charging for parking, even for disabled placarded vehicles. This has been and will always be disgraceful.
Location Hotel design Swimming pool Room view
Room access Paid parking area
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