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Newest reviews for Best Western La Hacienda Inn

  • Anonymous
      U.S.A.
    8 July 2014

    The room was nothing like the Web site. The staff did not take care of us. Broken locks on doors. Room smelled unclean. Would not stay there again.

    3.8

  • Carl
      U.S.A.
    2 June 2014

    The rooms were adequate for the price, the beds were comfortable, the facility is convenient to the highway.

    The facility is old, needs some maintenance and housekeeping attention. The carpet in our room was heavily stained and should be replaced. The breakfast was very meager, only enough food out for about four people. No lids for the coffee cups.

    5.4

  • Ashley
      U.S.A.
    29 May 2014

    the staff members were very friendly and helpful.

    my non smoking room smelt like someone just finished a box of cigarettes, and staff member tried helping with a spray but that only masked the scent for the night.

    7.9

  • Anonymous
      U.S.A.
    25 May 2014

    Friendly staff and a clean room with a good bed and in Texas an outstanding AC!

    Price is a bit high at $79 per night

    7.5

  • Anonymous
      U.S.A.
    8 April 2014

    Nice friendly staff and was clean

    Heater was not working, but was fixed quickly.

    8.8

  • Anonymous
      U.S.A.
    7 April 2014

    large, clean, dark, comfortable room; I hate staying in rooms where you feel you are sleeping in daylight

    while recognizing that this was not a restaurant, the breakfast fruit, yogurt, and pastries was pretty much missing. Of course, we got into the breakfast area at 9:15 both days, so maybe there was more earlier, but there was very little left when we arrived.

    9.6

  • Darryl
      U.S.A.
    23 February 2014

    Much improved over previous visit.

    Wait to drop off keys at checkout.

    9.2

  • Julia
      U.S.A.
    31 January 2014

    It was very clean and comfortable.

    8.8

  • Richard
      U.S.A.
    11 January 2014

    Closeness to work

    Service,noise,breakfast,lack of professionalism,

    5.4

  • Pam
      U.S.A.
    5 November 2013

    The service was great, the room was clean and comfortable, and the stay was affordable.

    It was a bit too close to the highway and it was a little noisy.

    9.2

  • Anonymous
      U.S.A.
    4 November 2013

    Location

    TV Remote didnt work. Toilet and shower stopped up, TV would turn off.

    7.5

  • Anonymous
      U.S.A.
    2 October 2013

    Good breakfast Very friendly staff Very clean room

    Only complaint is that the mattress needs to be replaced

    9.2

  • Louis
      U.S.A.
    25 September 2013

    asked for wake up call and did not get it . breakfast was not that good ,the sausage was scrambled in with eggs .

    9.2

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