Best Western Mardi Gras Hotel & Casino  

Horrible and nightmare in Las Vegas!

The most lousy hotel I have ever stayed. They did not provide what I bought online. I requested 2 queen beds, a WiFi, a microwave and a sofa. They only provided one queen bed. I went back to the office to change the room. Then I found no microwave and a sofa. But a lousy Wifi with only one bar, sometimes it went off. They did not provide some wash clothes. I found an empty soap container and a leaking shower head in the shower. So much frustrating. I will never recommend this to anyone. I request for a manager. They kept saying that the manager would not be there for a couple of hours. I guess they did not want to arise the issue. I gave up. The Booking Online should remove this hotel permanently.

I had one complain when I call the hotel they told me everything was fine,But should had inform me that my credit card should be in my name before I sign in.My father made reservation for me to stay there and I had a big problem getting my room.So in the near future you should watch the name of the credit cards holder and the person name for the room

Roomy rooms, good rates & not located right on the strip.

After going to the front desk 4 times & calling technical support, my wi-fi never did work. We stayed 2 days. The connection worked just outside the room & the next room over was ok but not our room. The staff seemed disinterested is resolving this issue. But this was Las Vegas & we had lots to keep us busy.

I really enjoyed my stay however the 3 dollar per room charge for power was too excessive. There is no way that we used that much power. We booked three rooms and were only there to sleep. When booking it would be good to tell the customer about the misc. Charges so people can plan for them. I still have not received the 25 dollars per night per room charge and will stay on top of that. It should go back to the credited should go back when you check out which would keep me from having to make long distance calls. The hotel front desk clerks were rude when I tried to talk to her about it.

You cant go wrong when booking a next western hotel.

The room was spacious and comfortably furnished.

No microwave in the room

We enjoyed staying very much and will again. Except for a few days we didn't get any face cloths or hand towels. And would ask for them and didn't get them. Later found out it was because Corporate was coming and they were putting the best linens etc in certain rooms for them to see which left other rooms short. Didn't appreciate that at all. Corporate shouldn't tell them they are coming. Just show up and check any rooms they want to at random. It's a shame the Hotel does that to get a good rating with corporate. Shame on them. The room was very clean tho.

Leaving

Rooms were noisy - lots of foot traffic right outside the doors. Neighborhood didn't seem family friendly.

Great pricing and very good meals.

Location

Close to the convention center

simply good

Near the location where the conference was held. Very clean. Easy access in and out of. Friendly staff. The room was very comfortable.

It took some time to have hot water for my shower and shave. Everything else was just fine. Very comfortable.

Location and ease of access.

Housekeeping and lack of room supplies.

Close to the Strip and Shows, good price, fun Bar with Karaoke, Tim the Bartender.

Grill could be open 24 hrs.