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8101 North Black Canyon Highway, North Mountain, Phoenix, AZ 85021, United States of America – Show map
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196 verified reviews
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Best Western Metro Center Inn's staff speaks: English
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Golf Course (within 2 miles), Hot Tub
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning
From 4:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 196 reviews
Value for money
Show reviews from:
Just 6 miles from University of Phoenix Stadium, this Tolleson motel offers an outdoor pool and hot tub. All air-conditioned rooms come with a fridge. Sky Harbor International Airport is 14 miles...
Score from 162 reviews Good
This hotel is 9 miles from downtown Phoenix and 3 miles from the Phoenix Mountains Park. This hotel features an outdoor pool and offers free Wi-Fi in every room.
Score from 112 reviews Very good
Featuring a year-round outdoor swimming pool, this hotel is a 15-minute drive from Phoenix Sky Harbor International Airport. All rooms come with free Wi-Fi. Free parking is available on site.
Score from 112 reviews Good
This hotel is in the north corporate hallway of Phoenix, Arizona, near the University of Phoenix Stadium. The hotel offers a free hot daily breakfast and rooms with free Wi-Fi.
Score from 217 reviews Good
location to my business plans.
odor outside my room, bathroom faucet leaking, tub spout not attached to the wall, very firm mattress, staff not knowing anything of the Metro Center Mall, breakfast food was luke warm.
Cost, location, easy access to downtown Phoenix
2nd day, housekeeping person took our dirty, used towels, folded them, while wet, put them back on the bathroom shelf. We thought they were fesh and clean, but opened them, found they were used towels. Bathroom floor had not been swept or mopped. Bed was made up, over dirty sheets.
The wifi couldn't sign on
Excellent location right next to the Interstate (I-17); clean spacious rooms; breakfast in the hotel lobby.
Due to the closeness of the Interstate, rooms facing the Interstate can be a bit noisy (traffic noise); Use of plastic/paper plates, bowls, tablewear at the breakfast served in the lobby is not very environmentally friendly
clean, centrally located for my needs, pool nicely heated.
Bad neighborhood. Extremely noisy kids partying all night - hard time sleeping
the price. Location.
I expected better/newer furniture in the room, to include the bed. All furniture was real old, faded. the wooded "closet" was damaged. had a big "gash" on the door.
the staff was a little slow side for dealing with all the check-in procedure.
Our rooms were very clean but room and bed linen smelled terrible like smoker. It smelled like it was a smoker room at one time bathroom was clean and spotless. But smell really bothered us because husband is asthmatic. Also breakfast was poor and not enough room for all the ppl. I missed the fruit and jogurt
Sorry put negative in good box
Location to freeway.
Noisy A C. Toilet did not flush properly.
Great breakfast! Comfortable room, great price!
Couldn't get on wifi with the info and code, ended up calling tech support, but still only one phone out of 3 was able to access the wifi!
Internet connection very good! Everything clean and confortable.
Breakfast area at the mini lobby! It was always overcrowded and there were no places to sit. The only one employee (yes, only one employee and a mini kitchen for the many guests) had always difficulties to refill!
Polite front desk clerk, comfy beds, room size big, great breakfast
Took us 6 hours to check in because our rooms werent ready, gave me 2 smoking rooms when i asked for a nonsmoking, kids running up and down halls
Bed bugs woke up me and my partner and we was just bitten up all over our bodies all itchy it was horrible it a lot bites it was just so gross! They moved us to another room which the ceiling was damaged.
Price and location
No fridge No microwave No smoke free room available (they still let people smoke?) Room stunk had to buy fabreeze Add to ask for towels that were not replaced after the room was cleaned. Set up for breakfast very poorly laid out. People walking into each other. Would not recommend
The customer service from the front desk was absolutely horrible. Said we booked a smoking room when that is not even an option through booking.com. Gave us a room on the first night and said we needed to check out in the morning and then check back into the same room. Melissa had a poor attitude and horrible customer service skills. Made us pack everything up and come back later after our event to check into another room. Would rather sleep in my car next time since this place is so bad.
good value...comfortable bed..clean room..
We had to deal with 3 sets of doors to access our2nd floor room when you have suitcases. We arrived late at night around 2am...around 3am i woke up to the couple either next door or above us were having a major loud verbal fight..but it stopped in about 10 mins
They didn't have a thresh hold between the bathroom and bedroom so the carpet nails poked thru. I stepped on them several times thru out the night. They messed up the reservation and told me I chose non smoking when it clearly shows that I chose smoking
Breakfast was excellent and exceeded our expectations.
Check in. Was told to come back at 2.30. So 30 minutes I came back (at 2.30) and there was a line out the door. Took the two staff workers 15 minutes per person to check in. I was in the 8th position and was checked in at 3.50. Will never go back.
We booked this hotel because we came out for my aunts funeral, my husband and my children waited in the car and I got two key cards. So I went to open the door and both cards didn't work, so I then went back to the lobby and got two more cards and the same thing happened. At this point I was pissed off because of the day I had, but I still tried to give them another chance and we noticed other people dealing with the same thing. So I went back and then that's when they got security to help me and he still couldn't open my room, so we asked for another room and they said that it wasn't any available at that time. Then my husband spoke to them and they tried to put us in two different rooms on two different floors. At that time I just asked for my money back, the receptionist was trying to help but the property "manager didn't want to do anything for us, and I was told that they weren't affiliated with the other best western, so never again
the area was near a lot of restaurants and stores.
they charged me an extra 20 dollars which they said I would get back but still have no. Also my 49ers lost!!!t
Injured by tac strip not protected near bathroom, cut foot open and no manager on duty all weekend. Offered 1/2 off room rate, no medical attention and GM would not talk to guest. Room should not be rented to anyone!