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Show map BEST WESTERN PLUS Newport Beach Inn

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Newest reviews for BEST WESTERN PLUS Newport Beach Inn

  • Judith
      United States of America
    August 23, 2014

    Reception staff very helpful!

    Breakfast room too tiny for number of guests.

    9.2

  • Jessica
      United States of America
    August 20, 2014

    Staff was very nice and helpful, close to the beach and restaurants.

    Traffic noise, not enough chairs for beach

    8.8

  • Joy
      Canada
    August 20, 2014

    Closeness to the beach, swimming pool, access to chairs, umbrellas, etc. for the beach. We booked two rooms and views from king room were good, but not from queen room. Queen rooms need updating but king room was good.

    Noise from highway, queen room was musty smelling, needed updating.

    7.9

  • Sandy
      United States of America
    August 20, 2014

    Location, cleanliness and the bed was very comfortable.

    The front desk representative was unkind and seemed bothered when we asked questions about the surrounding area and the bike rentals.

    9.2

  • Jeffrey
      United States of America
    August 17, 2014

    Helpful and friendly staff on all shifts. Excellent location relative to beach and to other cities in the area. Helpful to have loner beach towels, chairs, umbrella & wake boards.

    Big crowd for breakfast.

    9.6

  • Jill
      United States of America
    August 13, 2014

    Amazing staff!! loved the loan closet for beach toys, umbrellas, chairs...pool was also great to have, and beds were very comfy. Quick walk across the street (there are a couple row of houses in front of the hotel, and a 4 lane road) to the beach. Again, the staff went above and beyond.

    Breakfast was a bit chaotic with the small size of the room- but there isn't much they can do about that. Oceanview isn't worth any extra as it's a only a peek through.

    7.9

  • Lisbeth
      United States of America
    August 12, 2014

    Staff was very friendly and especially Christine at the front desk went out of her way to make us feel at home. Love the location with the beach right across the street.

    Housekeeping was not as attentive as they were last year. We had to call them a couple of time to come and clean the room And to change towels and bring us more toilet paper. Also it would be great to have a coin laundry.

    7.9

  • Keith
      United Kingdom
    August 12, 2014

    Everything

    Breakfast room a bit small and no bar

    8.8

  • Terry
      United Kingdom
    August 10, 2014

    Very good location on Acific Highway and literally one minute from Newport Beach

    Pool doesn't have many sun loungers and is a little small for the number of guests

    9.2

  • Peter
      United States of America
    August 5, 2014

    Great location near the beach. Good breakfast selection. Beach towels, chairs, toys, etc, available for guests. Friendly and efficient staff (especially Bridget on afternoon/ evening shift). Overall, a great place!

    Breakfast room a bit small, but is to be refurbished.

    9.6

  • Jimmy
      United States of America
    July 31, 2014

    This place is across the street from a beautiful beach and everything you need is nearby. The breakfast in the morning is about what you'd expect but the person serving breakfast was super friendly. My family & I had a fantastic time in the newport area and I can't wait to visit again.

    Parking is a tiny lot and always crowded. The woman that checked us in around 5pm was trying her best but seemed like she didn't have a clue as to what she was doing. They couldn't figure out my charges and chargered my checking account 3 times when I gave them a credit card to put on hold for incidentals. They had no way to put the money back into my checking account before standard 3-5 business days. If someone were relying on that money or budgeting it could put them in a tough position. Just a total lack of training it seemed like to me. Also booking.com gave me the hotel at $180 per night which I thought was a good deal when I booked, only to find out when I checked another app that I could've got the same room for $125 if I would've booked it when I arrived. So overall a 'Meh' experience with that whole process.

    6.3

  • Kim
      United States of America
    July 27, 2014

    staff and location are excellent

    pillows

    8.3

  • Maree
      Australia
    July 15, 2014

    My boyfriend and I had a great stay at the BW with a couple of our friends. Most importantly the staff were so helpful anytime we needed anything and we quick to suggest great places to eat and things to do. Also gave us directions that were very useful. Christine was lovely in particular :) We hope to be back soon!

    8.8

  • Sheree
      New Zealand
    July 13, 2014

    We stayed here two nights. Was great for us because this place is right in between newport,walking distance and Huntington Beach also walking distance. Staff were very help when it came to us finding our transport to manhattan beach. Would stay here again only a five minute walk to the beach,which is straight across the road.

    10

  • Myrna
      United States of America
    July 9, 2014

    We did not get the room we asked for and had to change rooms the next day. We were not informed of the fact that there was only 1 parking space per room.Try finding a space on a holiday weekend at the beach!

    6

  • Heidi
      United States of America
    June 23, 2014

    We liked being able to walk right across the street to the beach as well as walk to get lunch or dinner.

    9.6

  • Charlean
      United States of America
    June 23, 2014

    Comfy beds, great location,.great people!

    10

  • Joni
      United States of America
    June 22, 2014

    Front desk staff very very helpful and kind. Especially Christine.

    8.3

  • Roberto
      United States of America
    June 11, 2014

    Location location location is key here. Right across the street from a perfect section of beach that doesn't get anywhere as crowded as it does down towards newport harbor/pier area. Room was great, recent renovation and it showed. Matress a bit on the firm side but thats my preference anyways and great pillows. Balcony overlooking beach and pch was a huge plus. Pool area was small but clean and pool was warm. No jacuzzi however. Staff was awesome as well. Free breakfast in the morning isnt no sunday brunch but for the price fresh waffles were great.

    Highway noise was loud with sliding door open, however not noticable when closed. No jacuzzi which was disappointing. Pay to park kills me everytime. Not as much as other hotels I've visited but regardless I can't get over having to pay for parking of your a guest.

    8.3

  • Daniel
      United States of America
    June 4, 2014

    This was the best stay at ANY hotel I've had. Thanks to the friendly staff it was awesome!

    10

  • Nicole
      United States of America
    May 28, 2014

    Great room, Awesome staff, awesome view, walking distance to the beach!

    The bed we had was really hard. I am not a fan of the memory foam beds. Most people enjoy those.

    8.8

  • Steve
      United States of America
    May 27, 2014

    The room was clean, house keeping did a great job

    Location, it was a bit far away from all eateries and the pier( that meant more driving)

    7.1

  • Anonymous
      United States of America
    May 27, 2014

    Clean rooms, friendly staff

    Showers had no water pressure,

    8.3

  • Cynthia
      United States of America
    May 26, 2014

    One of the front desk staff was very helpful with every question we had about the local area, restaurants, etc. she even mentioned she was trying the local restaurants so she would have 1st-hand experience when asked for recommendations. She was great! I don't recall her name but believe she was relatively new.

    One of the front desk clerks was very uninformed about the local area & was not very helpful when asked about local restaurants, grocery stores, etc. She was somewhat unprofessional; a real Valley Girl.. I don't recall her name.

    7.1

  • Brian
      Ireland
    May 19, 2014

    the bed was very comfortable, was close to beach.

    the location ,was miles from anywhere , 10$ taxi each way to newport beach resort.very noisey at nite outside hotel

    5.4

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