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Newest reviews for Best Western Norwalk

  • Anonymous
      United States of America
    July 29, 2014

    The price was very reasonable and it was close enough to Cedar Point. Had an indoor pool that kept the kids occupied for the most part. The free breakfast so we didn't have to run out first thing in the morning. Also liked the fact there was a fridge, microwave and coffeemaker in the room. I don't function without coffee first thing. We showed a day early and were able to accommodate us no problem.

    The indoor pool area needed cleaning. Smelled heavily of chlorine much more than usual. When I asked the person at the front counter where restaurants were located they handed me a map and pointed out various places. What they failed to mention was that one place was closed at 8pm and that the other place stopped serving dinner after 8:30pm. We went to the closed one then headed to the other place to be told that they will stop serving dinner in approx 6 min. So we were rushed. They also failed to mention that all the regular family friendly places were 15 min away. Would have been a lot easier to get dinner when we arrived. They only pointed out the local spots. Once we saw the main drag and all the stuff available we would just grab dinner on the way back to the hotel. My daughter and husband were playing and she went to roll under the bed to get away and looked and said "gross there's a half eaten pretzel under here." Upon inspection I did notice dirt and such in the corners of the room and next to the bed closest to the wall. The bathroom is TINY! To close the bathroom door you have to shift to the middle because the toilet is right by the door. Also no fan in the bathroom.


  • Deborah
      United States of America
    July 29, 2014

    Rooms had recently been updated very nicely. Very comfy beds.

    Didn't have a new coffe packet for the last morning we were there but plenty in the breakfast room.


  • Drenda
      United States of America
    July 24, 2014

    So happy with this hotel. The lady at the desk was so sweet. We had late check in after a day at the park. Just 16 miles from the park. I would stay here again.


  • Charles
      United States of America
    July 16, 2014

    I must clearify my rating with saying I do not give excellent ratings mainly because I believe improvement is always possible. However, this facility is as close to excellent in all categories as I have experienced. I have stayed at this location several times and have enjoyed each stay. We are pleasantly greeted, feel welcomed and are asked to be sure to let them know if we need anything. On one trip I left my I-pad in the room after checking out, but was called promptly enough to arrange my return to retrieve it. I thank all of you!


  • Daniel
      United States of America
    June 24, 2014

    The kids loved the pool and hot tub. I enjoyed the breakfast. Everybody enjoyed how quiet it was while trying to sleep. It was nice having restaurants near by, and the kids liked the nearby Dollar General because they could buy toys to occupy them. Overall, it was a really good hotel.


  • Ashley
      United States of America
    June 19, 2014




  • Naji
      United States of America
    April 29, 2014

    Excellent staff, very friendly and helpful. Easy access to the hotel, quite area and nice scenery outside. My daughters enjoyed the heated swimming pool.

    The breakfast area is too small compared to the size of the facility, only four tables available in a very small corner. Also the exercise room is too small, only four machines available.


  • Lorinda
      United States of America
    August 25, 2013

    the staff was very nice and worked very hard to make sure we were comfortable. everyone smiled and worked very hard at their job. the pool was clean and very well kept. Nice job. keep up the great work!


  • Debbie
      United States of America
    August 13, 2013

    very nice, clean and everyone was friendly


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