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Comfort Inn & Suites Salem

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Score from 14 reviews Excellent 8.6/10

Newest reviews for Best Western Pacific Highway Inn

  • Patty
      United States of America
    August 31, 2014

    My teenage daughter and l stayed at this motel for State dog fair. It was convenient, quiet and clean. The desk staff was very friendly and welcomed us and the dog (canine good citizen certified). The motel is older but well kept. We will be booking it again next year.

    9.2

  • William
      United States of America
    August 24, 2014

    Accommodations were excellent; pleasant staff, well cared for rooms

    9.6

  • Anonymous
      United States of America
    August 17, 2014

    I liked the size of the room for what it was. The easy access to the pool to keep the kids busy and the staff was good. The breakfast was great.

    The glassware in the room had the white paper lids on them but when I went to use one for water there was lip marks on all. They looked as if they have never been in a dishwasher to be disinfected. The sauna was broke. I specifically booked a motel that had a sauna, so that was a huge let down. I chatted with the cleaning group as they where working on the room next to mine and noticed something EXTREEMLY gross. They changed the sheets on the bed but did not change the padding below the sheet (mattress pad). Seeing that made me itch all over as that's where cells from people's skin and fluids keep to protect the mattress. That needs to be changed with every stay, Best Western!

    6.7

  • Giselle
      Canada
    August 5, 2014

    the location was great the continental breakfast was great the staff were friendly and helpful the rooms were clean, very good amenities for the price our room was very quiet

    No on-site restaurant

    9.6

  • Anonymous
      United States of America
    August 5, 2014

    Staff Cleanliness Breakfast Access to freeway Lots of parking

    About 4.5 miles from city center Breakfast area is pleasant but small

    9.2

  • Gerald
      United States of America
    August 4, 2014

    Clean, Wifi, comfortable bed.

    10

  • Gary
      United States of America
    August 3, 2014

    Nice room

    Didn't get ground floor room as requested.

    8.5

  • Anonymous
      United States of America
    July 25, 2014

    There were bed bugs in the room and my kid was bitten badly. The staff did not want to deal with this after I talked with them. Eventually they told me the manager would give me a call but that never happened. I will never stay at this place again.

    3.3

  • Diane
      United States of America
    July 22, 2014

    Great location, friendly staff, frig, micro-wave and coffee maker in rooms. Indoor pool and hot tub. Continental breakfast was great--biscuits & gravy, pancakes, along with the usual fruits, cereal, donuts, etc.

    10

  • Paul
      United States of America
    July 17, 2014

    Jacuzzi was broken

    10

  • Michael
      United States of America
    July 15, 2014

    Great value for the dollar.

    Not too much to say here.

    9.2

  • Anonymous
      United States of America
    July 11, 2014

    Great breakfast!

    Wifi was super slow and did not allow us on very long.

    9.2

  • Lynda
      United States of America
    July 1, 2014

    This motel was close to the area where our children live so the drive was simple and quick. Accommodations were excellent and the staff was helpful when our plans changed.

    10

  • Ronald
      United States of America
    June 24, 2014

    nice clean motel good breakfast

    10

  • Chuck
      United States of America
    June 12, 2014

    The desk mgr was very helpful

    All the pillows are too thick There was a used soap bar in my shower There was a hair scrunchy on the floor of the bathroom behind the door The A/C was difficult to figure out The breakfast area is way to small

    5.4

  • Anonymous
      United States of America
    June 10, 2014

    very clean and staff very nice

    10

  • Anneke
      Canada
    June 1, 2014

    Location

    Breakfast

    10

  • Linda
      United States of America
    May 30, 2014

    Front desk people were very helpful. Beds very comfortabe. Nice clean white linens.

    Breakfast area was very small. Basketball team staying there and they took over Dinning area and parking lot.Would of been nice if they had a parking lot attent. Boys running all over lot made it hard to drive in and out.

    7.1

  • Susan
      United States of America
    May 21, 2014

    Really friendly and helpful staff. Continental breakfast. Location and price was better than where we normally stay. Comfortable and quiet

    Acoustic texture ceilings, rippled carpeting. Clean, but needs some renovation.

    7.9

  • Dina
      United States of America
    May 13, 2014

    Pool

    Needs renovation

    6.3

  • Brian
      United States of America
    December 29, 2013

    Comfortable bed ,clean room ,nice extra little amenities plenty of towels

    Pillows were too large/ fluffy

    10

  • Catherine
      United States of America
    October 22, 2013

    location to Willamette University, price

    electronic key cards didn't work well, noisy air-conditioner

    7.9

  • Steven
      United States of America
    August 17, 2013

    Rooms were clean. Staff friendly.

    Door to room opened to the outside rather than rooms contained inside hotel.

    8.3

  • Anonymous
      Canada
    August 13, 2013

    air conditioner was a bit too LOUD

    7.5

  • Charles
      United States of America
    August 8, 2013

    Exceptionally clean room. Although located on a very busy street, our room was situated in an area of the complex that shielded road noise completely. Breakfast well done. Staff knowledgeable as friendly. Well-located for the travel we wanted to do in the greater Salem, OR area

    Not a thing.

    10

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