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Most recent booking for this hotel was yesterday at 17:57

Score from 42 reviews Very good 8.3/10

Newest reviews for Best Western Palm Beach Lakes Inn

  • Barbara
      United States of America
    July 24, 2014

    This was a most enjoyable hotel, the staff went above and beyond to make us feel welcome. The courtyard...amazing. lots of tropical plants and the pool was incredible. I will stay here again! We have found a "home" in south florida.

    10

  • Shemetrus
      Bahamas
    July 8, 2014

    Everybody who we've encountered 1st hand was excellent. Shout outs to ALL shuttle drivers, Joe, Coach, Richard & Stan. You made our trip extremely easy and beyond comfortable. Front Desk staff was wonderful especially Debra.

    The wifi was in and out but we thank God for it because we couldn't use our cell phones.

    10

  • Tara
      United States of America
    July 2, 2014

    The pool area is amazing. There is a pool, gazebo, outdoor chess board, shuffleboard, water fountains, and plenty of space for lying out in the sun. The room was comfortable, quiet, and poolside.

    The breakfast left a little something to the appetite. There was not much selection and the orange juice was not very cold.

    9.6

  • Magdalene
      Germany
    June 23, 2014

    The easy to find but still quiet location and the overall design of the place. Business Centre Breakfast Helpfull Staff

    some repairs where necessary to the room --> belongs to "like" but were dealt with quickly

    8.3

  • Eileen
      United States of America
    June 16, 2014

    I was there to visit my mother & a sister for the weekend. I had a friend with me & my daughter. Our visit was wonderful. Your hotel gave us a safe, clean place to spend the night.

    Noise in the halls, doors that slam shut & children jumping on the floor upstairs.

    7.5

  • Kither
      United States of America
    June 14, 2014

    The breakfast was very good and filling, especially the hot part of the breakfast.(Sausage Gravy & Biscuits & Waffles.)!!!! Very accessible for shopping and beach. NEW OUTLET BEING BUILT ACROSS THE STREET WITH SHOPS ALREADY OPEN!!!! The staff is A+!!! Love the barbecue grill and the use of utensils which both were very clean!!! The courtyard and the pool was kept exceptionally clean around the clock!!!! Rooms were A-1 clean!!!! Our Family really enjoyed every second we were there!!!!! KEEP UP THE FANTASTIC JOB AND STAY A-1!!!!! 5 STARS WILL RETURN VERY SOON!!!! THANKS TO ALL!!!!!!!!

    10

  • Anonymous
      United States of America
    June 1, 2014

    quietness

    8.3

  • Paul
      United Kingdom
    May 26, 2014

    Breakfast was busy; lot of people in relation to the size of the service area. Small niggle.

    6.3

  • Barbara
      United States of America
    May 26, 2014

    Right kind of room; staff tried to accommodate us.

    Stairs

    9.2

  • Edwina
      United Kingdom
    May 21, 2014

    Lovely room overlooking pool and beautiful gardens. Very helpful staff, brilliant shuttle bus service at minimal cost, very comfortable beds and quiet air on! Lots of amenities nearby for those who don't have a car.

    Having to go elsewhere for the gym.

    10

  • Susan
      United States of America
    May 12, 2014

    The facility was spotless and comfortable. The common spaces were extremely well laid out. They even had a topiary archway and a very large child sized chess board to play. Everyone was cared for. They also had a very clean and quiet ice machine with convenient washers and driers.

    9.6

  • Kenneth
      United Kingdom
    May 7, 2014

    Pool area was very good

    Very noisey

    5.4

  • David
      United Kingdom
    April 25, 2014

    room very clean and comfortable especially the soft and comfortable pillows. A/C efficient but a touch noisy (as they usually are). staff very helpful. very nice breakfast with fresh fruit. Hot drinks 24/7

    no dislikes.

    9.6

  • Anonymous
      United States of America
    April 22, 2014

    The. poor workmanship, rooms were dated layers and layers of paint looked troweled on. All clean pool area very nice. Ramps leading from walkways to parking lot were smooth painted and slippery. It was raining there when we stayed. If you like bagles and hard boiled eggs, no pastries no cut up fruit. But it was a good area for food.

    7.5

  • Mary
      Canada
    April 20, 2014

    I Liked the staff at front desk and a special thanks to Richard

    No dislikes

    8.3

  • Jessica
      United States of America
    March 31, 2014

    The pool area was gorgeous and well maintained.

    Issues with cleaning staff and they don't speak English. I know they are working, but I was on vacation and I wanted to sleep. Not listen to the doors in the room next to me slamming shut every two minutes from them going in and out. I also was not happy that the cleaning person walked in on my minor son in his underwear without knocking. I called the office to complain and basically felt like it wasn't a big deal. IT was!

    6.7

  • Lorraine
      United States of America
    March 31, 2014

    The courtyard area creates a calm tropical feel even though you're right on the highway.

    9.6

  • Cecile
      Canada
    March 16, 2014

    Location

    An error was made with our reservation. After waiting for about an hour, we were told they had made a mistake, and they would charge us only one night to compensate us for the inconvenience. We were very happy with that until we received our visa, only to find out that they had charge us for two nights, because the error they made was to book us a week in advance and had charge our credit card for not showing up. If you check our records, you will see that we are good clients of Best Western. This last experience was unsatisfactory because of the mistake and the lie we were told.

    7.1

  • Susan
      Canada
    March 8, 2014

    attractive inner pool/patio area, lobby was nice, felt safe at location

    rooms showing their age, air conditioner noisy

    7.1

  • Hurshell
      United States of America
    March 4, 2014

    Had requested room close to pool and that was accommodated. Breakfast good for Continental.

    Parking too limited.

    9.2

  • Frederick
      United Kingdom
    March 2, 2014

    Nice hotel large pool clean rooms adequate continental breakfast. Staff gave a list of resturants in the area

    No good resturants within walking distance could be noisy

    8.8

  • Hurshell
      United States of America
    February 25, 2014

    Easy staff. Breakfast was nice.

    No fitness center. Parking a bit cramped with u-hauls.

    8.8

  • William
      United States of America
    February 10, 2014

    The staff were friendly and professional. The location was perfect for the business I had to conduct in the area. It was close to restaurants and department stores.

    The room needed to be updated. The carpets were torn in a few spots.

    8.3

  • Jennifer
      United States of America
    January 13, 2014

    Front desk staff was very nice and helpfull.

    I asked for a late check out due to the fact I had to work that morning in Delray and was called a few times asking when i was returning to check out. But it all worked out.

    7.5

  • Gwen
      United States of America
    January 7, 2014

    Not much variety on the breakfast, good but not great.

    8.3

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