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Newest reviews for Best Western Park Inn Saratoga Springs

  • Carroll
      U.S.A.
    21 August 2014

    Location The pool was nice.

    The room had liyyle to no closet space and no place to hang towels. The key worked irradically at the outdoor entrance. Could not reenter the motel,from the pool area, had to go around to the front entrance.

    6.3

  • Carmella
      U.S.A.
    7 August 2014

    location

    although not dirty.the breakfast room could have been neater and more in order. first morning the tables and chairs were scattered all over and I was there at 6 am. second morning was a lot better.

    8.8

  • Anonymous
      U.S.A.
    27 July 2014

    Everyone was polite but it was not run smoothly. breakfast was good.

    having to request toilet paper two days in a row, and towels for 4 people.

    6.7

  • Anonymous
      U.S.A.
    20 July 2014

    Location to SPAC

    A little pricey

    7.1

  • Francis
      U.S.A.
    15 July 2014

    Faucet handle in shower kept falling off. Thought a best western plus was a step above

    Outside key access did not work on any rear doors. Due to rain shorting out the key swipe pads I was told.

    7.5

  • Matt
      U.S.A.
    7 July 2014

    No power in our room when we arrived @ 6pm. Power to our room was restored @ 7am the following day. Totally unacceptable. No help or suggestions or offers from staff.

    4.6

  • Anonymous
      U.S.A.
    4 July 2014

    New hotel close to town pool and spa

    Not as close town as others but on the main road so no real hassle

    7.5

  • Anonymous
      U.S.A.
    2 July 2014

    Location to SPAC Continental breakfast Bar-B-Q place across the street is amazing!

    Price Pool was dirty No elevator

    5.4

  • Ann
      U.S.A.
    28 June 2014

    It was quiet and the staff was helpful.

    Route 9 is an extremely busy road. Difficult to make a left hand turn out of the hotel.

    9.6

  • Anonymous
      Germany
    22 June 2014

    The kids liked the pool.

    8.8

  • Jean
      U.S.A.
    21 June 2014

    Shower too low and not an adjustable flo., it was too strong, sheets were worn.

    6.3

  • David
      U.S.A.
    20 June 2014

    Loved the convenience to S.P.A.C. My wife an I were able to walk to the venue, which is why we picked the hotel.

    8.3

  • Chris
      U.S.A.
    17 June 2014

    I thought the room was a little pricey ($198/NIght)

    7.1

  • Anonymous
      U.S.A.
    3 June 2014

    Mattress needed replacing as the sides sloped down from the middle. Noisy next door guests (laughing and arguing in the hall, banging on the walls) woke us up after midnight. Took multiple calls to the front desk to end more than one hour later.

    6.3

  • Susan
      U.S.A.
    8 May 2014

    Easy on and off main road. Free continental breakfast. Bed, covers and pillows comfortable.

    No flexibility on check in time.which I couldn't understand. I arrived early. Hotel was appeared pretty empty my entire stay according to the parking lot. Room was missing a few of the usual expected stock bathroom things such as shampoo. Shower head too low and tub wall too high to comfortably step in and out of Maybe a grab rail would help. Tub faucet was loose. Refridge which I was glad to see, froze my food and medicine. Skeletion crew ok but no one smiled or offered anything other than a hello checking in? And free breakfast. No I'm draggin suitcases for no reason- the entrance to the building- the self openers were invisible- inside foyer they had a luggage trolley in front of the switch. Food in Am was barely even warm but that's what micro's are for- the coffee cups were HOT I could not carry the cup from the area to the table without extra napkins. No lids if you wanted to carry it out. I had waffles on my second morning and they were SOUR. I did not receive a receipt for my stay even though I request it. It will be sent- I don't know by who or what was on the receipt I signed for when I left. The lack of guest interaction and no one at the counter ring the bell situatuion, was really tactless. I understand if it's not a busy location you have a small staff. But the lack of interaction made those other small things I mentioned much more noticeable. Lack of attention to detail to the guest. Someone that puts the food out should be checking on the qulity and at least give it a smell test before it goes out to the customer and NO Reciept? I paid by goverment check but I'm still trying to figure that one out. No printed receipt to turn in-

    7.1

  • William
      U.S.A.
    6 May 2014

    if travelling with a Pet, additional Pet fees apply.

    6.7

  • Kathy
      U.S.A.
    26 April 2014

    Desk personnel Bed comfort Space in the room Breakfast Exercise room with restroom Ease of parking Book of current restaurant offerings in town 100% non-smoking

    no complaints

    8.8

  • Tine
      Belgium
    24 April 2014

    Breakfast. We couldn't believe it is served on plastic plates. This must result in a mountain of waste each day. And the quality of the food was bad.

    7.5

  • Lisa
      U.S.A.
    21 April 2014

    Location Price Pets allowed Ample parking Breakfast OK

    Rude staff on the phone Noise of hotel laundry Proximity to door used by smokers (noise and smell) Dirty Couch Broken Lamp

    6.7

  • Joseph
      U.S.A.
    18 April 2014

    Staff were very helpful in anything we needed. Great people.

    No complaints to list.

    9.6

  • Terri
      U.S.A.
    9 April 2014

    complaints about making noise when we weren't in the room and not being able to key in when we returned!!!!

    5.8

  • Andrew
      U.S.A.
    6 April 2014

    Wifi requires a BW tab (1/4 of the screen!) which will not close on browser window at all times!!

    8.8

  • Patricia
      U.S.A.
    25 March 2014

    The rooms were nice with 2 queen beds, lots of pillows, coffee pot, microwave and fridge in room. The cleaning ladies were so nice. I lost my cell phone, came back an hour after leaving and they helped me find it. Free breakfast is always a plus too!

    can't think of anything I didn't like.

    7.9

  • Anonymous
      U.S.A.
    16 March 2014

    clean easy to get to friendly

    couch in room was in bad shape

    7.5

  • Janice
      U.S.A.
    5 March 2014

    staff were very helpful as needed to ask for a blanket & toothpaste. Breakfast has plenty of options & they kept it filled if anything was close to empty

    this is great for anyone that has a car - it isn't a place where you can walk anywhere - no problem for me but good to know as need car to get anywhere

    9.6

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