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BEST WESTERN PLUS Pepper Tree Inn
3850 State Street, Santa Barbara, CA 93105 – Show map
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6 Reasons to Choose BEST WESTERN PLUS Pepper Tree Inn
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58 properties in Santa Barbara
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159 verified reviews
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BEST WESTERN PLUS Pepper Tree Inn's staff speak: English
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Outdoor Pool, Grounds
Fitness Center, Massage, Hot Tub
Food & Drink
Free! Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 13 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
BEST WESTERN PLUS Pepper Tree Inn accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 159 reviews
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The location was convenient. Rooms were cosy and welcoming. The staff were first class, friendly, helpful and professional. Good pool and fitness areas. Good nights sleep in a quiet location.
Some human hairs observed in the bathroom on our arrival.
I needed my shirt laundered for a wedding I was officiating at and was just here for one night. The desk staff blew me away by saying they could have it done by the next morning. I drove back that next AM and it was there; at a great rate. The couple is happily married! Great personal attention given. Extremely helpful lobby staff...
the amenities in the rooms : robes, fruit, bottled water, coffee maker, fridge & microwave. among other things. were a welcomed site.
entry driveway for cars
Lovely little motel type hotel which suited all our needs on our short stay in Santa Barbara. Able to walk to shops and restaurants and nice swimming pool area plus little patio area outside our room.
Staff was very friendly luv the Bottled Water and Fruit and snack in room
The Maid service seem to be living on the property in the back.. they were very noisy in the day. I was the only parked car on my side so should have bee peaceful and quiet yet the housekeeping and their kids made alot of noise... all three times that i stayed their.. same thing.
Pool, location, garden
Our stay was wonderful until the morning as we were getting ready to leave. We were on a schedule so we had to checkout earlier. When my husband got in the shower, the drain did not work at all. Actually, twigs and hair started coming up into the tub!! He was so disgusted he stopped short and we then decided to get dressed and leave. I went to the front desk to let them know and offered to go back to show them. Cindy told me that we should've called them and waited for someone. I let her know that we did not have time to wait around for someone to come over, fix their tub, have someone clean out all the twigs/hair/dirt as we were already leaving. She said that she couldn't do anything except give us breakfast or give me a small (and I mean small credit), and pretty much acted like "oh we'll too bad." She was so condescending, she even ended up having a bit of a stare down with me. I let her know I would write negative review and her answer? &Quot;Go ahead do what you want." Also my bill does not reflect any discount,as I was charged full. Never posted a bad review before as I understand that hotels and experiences cannot always be perfect but this lady was so rude and careless that she ruined my stay in Santa Barbara. I will also be reporting this to their headquarters
Easy parking, Bakery and restaurants around, fair value
pool area is nicer than a regular Inn, with some grass and trees. Most rooms are adjacent to the garden/pool area, so you just walk in and sit in front of your room, as it were a cabana. Inn sits between Goleta and Santa Barbara. So for cycling you can choose different routes, which is nice.
Room was quite small. Had to move some furniture outside so we could fold out two suitcases. Bath/shower is fine. Sink area again quite small. Stayed here over the weekend. Price very high. But that goes for most of Santa Barbara, all overpriced...
Excellent service at check in (and we showed up early). Our room was delightful with the porch out to beautiful gardens.
I liked the pool, the employees were extremely helpful when checking in.
The sheets, and the room in general had an odor. I felt the linen was not clean. The AC and thin walls kept us up.
Very pleasant surroundings. The room was clean and appreciated the amenities of bottled water, candy, fruit. The staff was pleasant and lobby served coffee and water for guests. I'd stay here again.
Nothing to complain about, the shower was exceptionally clean
The host was a bit of a know-it-all which was obnoxious
location next to shopping plaza, excellent staff, shuttle to and from UCSB, pool and outside area
Associated restaurant that provided room service was sort of boring but fairly reasonable and lots of other options within short walking distance
Very nice front desk.
Room smelled of smoke.
Very clean and comfortable. Our room overlooked the very pretty garden areas. Pool and surrounds are excellent and very conducive to sunbathing and generally relaxing. All the staff are helpful and friendly. Located in walking distance of several restaurants and a shopping mall with Macy's, Sears and a Vons supermarket. The Harbour is around 15 minutes car ride away but this makes the location very peaceful at night. Would certainly use the Pepper Tree Inn again.
Nothing not to like.
we couldnt sleep that night from itching due to bed bugs in the bed the room cleanliness was very poor.
distance from downtown Santa Barbara; old facilities - needs updates
2 hours after i was gone i realized that i had forgot a small bag in my room, and called the staff and they sent it to me without any problems. THANK YOU
The beds were comfortable. The bathroom looked clean. The location was great.
Parking was a bit limited but that would not sway me from staying here in the future. A bit pricey for what you get. The toilet needed some attention as it made lots of noise after flushing
Nothing. Just a little tired and high priced
I thought it was over-priced for what I would consider an "average" room.
We had a great overnight stay every thing was excellent thanks very much we will be stay in more best Westerns hope they are as good as yours.
This hotel is comfortable and the staff are friendly. We enjoyed our stay.
However it is long way from the centre of Santa Barbara and the room was a little tired.
The room was clean well ordered...all you could need.. apples coffee.. pleasing colors...a robe really good
The AIR CONDITIONER>.. so loud.. it was 95 so I had turn it on but it is like loud.. and when I turn mine off I can hear the next door rooms going on..hard to sleep with an air conditioner sounding like a vacume cleaner going on
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