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3934 21 Street, Queens, NY 11101, United States of America – Show map
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Best Western Plaza - Long Island City's staff speaks: English
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WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs USD 25 per day.
Vending Machine (drinks), 24-Hour Front Desk, ATM on site, Concierge Service, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 849 reviews
Value for money
Show reviews from:
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I enjoyed the free wi-fi to upload my holiday photos at the end of each day.
I wish there was Bacon on the breakfast menu.
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Proximity to shops and public transport.
Staff needs more training. I was given a room that was already occupied. Breakfast was a bonus but needs a bit more selections. Otherwise good accommodation .
The breakfast was very good, as was the cleanliness of the dining area. Jasmine from the front desk was excellent and engaging with a sincere smile.
Overnight desk clerk was not engaging or personable.
room thermostat didn't seem to work, was quite cold at night.
We had a king size room with a city view (room 805) and it was fantastic. The bed was so comfy, I wanted to bring it home!!! If this hotel was in Manhattan you would be paying at least 3times more than what they charge. But it is so worth staying in long island city and getting the subway (2min walk from the hotel) into Manhattan. The free breakfast in the morning offers a wide variety and is delicious. Before we left for New York we were planning on where to leave our suitcases in the city on the last day after we checked out. But when we arrived the people at the desk told us they looked after them for free which was really really helpful. I was really impressed with this hotel, we will definitely be staying again in the future, I couldn't recommend more.
Nothing I didn't like!
Great service at breakfast, excellent food. Great location. Staff went out of their way to make the stay as enjoyable as possible
They charged your credit card up front. Which I was not expecting that at all.
Wifi and location
After I left I find out that I was charged twice I'm still disputing that charge. The towel were not clean (2 out of 6). The view of downtown is overrated unless you plan to sleep on the roof. Over all not the best
Close to subway. The bed was comfortable. The bathroom was spacious and clean. The free breakfast will keep me coming back.
The shower curtain bar was broken.
They had my room ready early. Gettin s cab was very easy.
Got locked out of my room before checkout. They fixed it swiftly however.
Cerca a Manhattan y a la estación del metro
Everything was unexpected the room was huge and to my liking and just enough for me and my husband. We will definitely be staying here again. It's close to his family even though it's the projects it still was peaceful
The staff especially front desk person Jasmine was extremely helpful and courteous. The breakfast was very welcoming, both hot and cold with pastry. Will recommend to everyone to stay here.
The only negative was the location. Once acclimated it was ok. It was though very convenient to transportation. Just 8 minutes to Manhattan.
If you do not want to pay double price for similar hotels in Manhattan, this is the perfect place to stay. The room is generally ok, the bed is comfortable and clean. We had also nice view on Queen's bridge. The colors could be more inviting - the curtains and the carpet are brown.
The towels are not fully clean. When holding it aginst the light, you could see yellow/orange spots on it.
Just two metro stops from Manhattan. Breakfast was good and, although the breakfast room is very small, staff was really kind and always helped us in finding a table.
The area around the hotel. I think it is safe but there is not so much to do. We had a room with Manhattan view, but I think it was not really worthy the extra money we paid for that.
Distance to city and airport
No in house restaurant
Staff was friendly
Same hot breakfast every day No room service availability
Price Personal Breakfast
Good value for your money. The complementary breakfast is great.
The hotel didnt even have a wine opener at their disposal. The front staff is only there to check you in/out and that is it. Do not expect much help from them for anything else.
Clean for all it was worth. Was not a lot of noise. Close to the train.
The $100 deposit was a bit much. The neighborhood is bad. Staff could be a bit more courteous
Even tho it's in Long Island city, there are three subway stations within a 10 minute walk and one that's a stone throw away. All subway lines will bring you to Manhattan.
I didn't like the service. They just didn't know how to talk to us. My bath was with hair. Didn't have park because there is just few parking in the hotel. My view wasn't the way they said would be. The location was terrible. I couldn't find any kind of good restaurants or bar near there. I couldn't sleep because you can hear everything that is going on in the other rooms, and they were doing what all couples do. Oh and i had few marks of bed bug on me.
I liked the cleanliness and the location is great, beds are comfortable.
When we first arrived front desk male staff was extremely rude and seemed bothered we were there.. Told us systems were down and theres nothing he can do about it. Also the showers had to be running for about 10 minutes to get hot and our curtain didnt stay closed so the floor was soaked after every shower