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3934 21 Street, Queens, NY 11101, United States of America – Show map
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835 verified reviews
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Best Western Plaza - Long Island City's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs USD 25 per day.
Vending Machine (drinks), 24-Hour Front Desk, ATM on site, Concierge Service, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 839 reviews
Value for money
Show reviews from:
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Just a 6-minute walk from the 39th Avenue subway station, this New York hotel offers a well-equipped gym. Its contemporary rooms feature a flat-screen cable TV with 5 HBO channels.
Score from 432 reviews Review score
Very close to subway stop, convenient location, comfortable rooms and bed, well maintained hotel.
I like the room.
There was no hot water and the heater didn't work correctly. We had to wait for someone to come and when he did come I didn't understand one word he was saying
Everything was good
the indian and the domenican stuff are zero. It's a shame (reception + house keeping). Don't go there. Avoid deceptions.
the staffs bad attitude
They didn't do the room service and they took a long time to finally give us towels they only put two thats not enough. They should have four.
Good location and comfort for a very acceptable price. Been there twice and was never disappointed.
The location basicly.
not enough breakfast space
-Free Wi-fi -Breakfast
-Dirty (Hair all over the bed) -Thin Walls (We've heard a couple having sex so loud we thought it was in our room) and the hotel had lots of families. -Nothing to eat or do near the hotel
Location to subway
The fact that if you pay with a debit card they hold one hundred dollars.
The faculty was awesome from arrival to departure the view perfect, the bed was cozy, breakfast was warm and good variety for Continental breakfast
Really don't have anything to say negative
Subway to Manhattan
Broken ceiling, a small selection of food for breakfast.
the breakfast staff were friendly and kept it well stocked. the cleaning ladies leave the room spotless every time, great job.
the desk clerk said they were changing shifts and had me wait (the young man coming in had a bad disposition) to check in. I added days to my stay and the other clerks were excellent (nick, jd)
Room was very clean.
Asked for quiet room. Room was on 21st. Not quiet. Ask for room facing the back.thermostat was difficult to adjust. No extra blanket.
Heater very slow.
super close to the metro 'F' line to get into Manhattan.
The neighbourhood is poor
The sheets and towels were clean Employes that worked in the breakfast area were nice. The hotel is 5-7 minutes walking from the hotek, but the area is really bad and maybe dangerous.
1. 1st and 2nd night we couldn't sleep because of an alarm, coming from a storage across the road. Employees should have contacted the storage to find out a solution. No soundproof windows, we could hear every noise coming from the road. 2. P a r k i n g lot very small and not protected. We were lucky to find an empty spot but the spaces are very narrow! The last day we found a huge scratch on the back of our car. No door to protect cars 3. Very bad area, no restaurants around, ugly buildings, some homeless people 4. Low budget, really poor breakfast, no place for everyone to sit. People were loading plates and were going back to their rooms to eat. 5. Employees at the reception desk not very polite, especially those who were there at night 6. There was a bad smell coming from the matress under the sheets, which was disgusting.
Closeness to amenities, smart rooms
Rude restaurant staff, policy to lock fridges with yoghurt, fruits and bread because of a minute delay for breakfast
Customer service was great. Young ladies and men at the front desk was very helpful.
The parking was terrible . We had to pay for parking. Going down the parking lot was very tight.
The bathroom was not cleaned every day and there were no comforters. The Room was do tiny and we could barely move
Great price and value for the money. It's just a couple of subway stops from Manhattan. Rooms are very comfortable and clean. Just tried the exercise room for the first time--for a small hotel they have a couple of really nice pieces of equipment.
Have been here several times. This time I got a room on the first floor right across from the breakfast room. This isn't a good location for a room. Try to avoid a first floor room and you'll be fine. First floor is a little noisy.
The breakfast was nice. The one security guard walked us down to our car, he was very nice. Front desk staff very helpful!
The constant alarm going off all night long across the street all 3 nights. We got no sleep. It was terrible. The rooms were very tiny.
1 . The space of resturant is too narrow the cost increased by $15 per day which make the cost enlarged to $500 instead of $ 422 which is not clear during reservation
clean & quiet
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