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3934 21 Street, Queens, NY 11101, United States of America – Show map
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Best Western Plaza - Long Island City's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs USD 25 per day.
Vending Machine (drinks), 24-Hour Front Desk, ATM on site, Concierge Service, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 863 reviews
Value for money
Show reviews from:
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This is not really a bad point, but I would advise anyone staying to have breakfast early, as this is a busy hotel, there are not many tables, so if you want to sit down, get up. This said the breakfast is plentiful and certainly enough to keep you going till lunch, just must also commend the breakfast staff on the hard job they do, well done, and thank you.
The metro station was very close allowing easy access to Manhattan, we was on upper floors with room looking out on queensborough bridge and the Manhattan skyline, the bed was very comfortable, and there seemed to be a constant supply of hot water, friendly staff for anyone who took the time to chat to them, from the guy who swept up outside to the receptionists and I presume managers. We used to hotel as a base to explore the city and surrounding boroughs, and as a mature couple this hotel was great to come home too. I would recommend without hesitation , and would certainly stay again . Many thanks to all the staff.
If security is a high priority, the hotel is in a partially industrial area. I felt comfortable. But some won't be.
The beds were clean and comfortable, and the hotel was close to a metro line.
Issue with the parking, breakfast (artificial food) and very noisy and not efficient heating
Not bad location
There's nothing I don't like.
I like everything about this hotel, especially the staff at the breakfast buffet, always smiling and saying goodmorning. I always stay at this hotel when I am in NY, and when I don't it's nearby and I miss it.
My room doesn't have a curtain.
Close to F line. Good breakfast. Clean and warm.
The service, cleanliness and comfort
The parking was costly and they gave away my spot so I had to squeeze my SUV into a cramped alternative.
The beds were comfy the breakfast wasn't horrible.
I didn't like that I paid for a parking spot and come back to the hotel after a night of being out and my spot was taken so we had to find elsewhere to park which ended up being a handicap spot in front of the hotel that the staff told us to park in.
Very close to subway stop, convenient location, comfortable rooms and bed, well maintained hotel.
The list for this could be a little long. To start this Best Western is on the same block as Queens Bridge a housing project in Queens NY. The hotel states that it has Direct TV and there were only 20 channels with about 15 of them that were actually working. When I called to the lobby I was told "that's what it is". After that phone call I decided to take a shower and was confused as to why the shower curtain did not fit the length of the tub, which left water all over the place. Do not stay here!
The price was the only thing about this hotel that I liked.
There was no hot water and the heater didn't work correctly. We had to wait for someone to come and when he did come I didn't understand one word he was saying
I like the room.
Everything was good
the indian and the domenican stuff are zero. It's a shame (reception + house keeping). Don't go there. Avoid deceptions.
the staffs bad attitude
They didn't do the room service and they took a long time to finally give us towels they only put two thats not enough. They should have four.
Good location and comfort for a very acceptable price. Been there twice and was never disappointed.
The location basicly.
not enough breakfast space
-Dirty (Hair all over the bed) -Thin Walls (We've heard a couple having sex so loud we thought it was in our room) and the hotel had lots of families. -Nothing to eat or do near the hotel
-Free Wi-fi -Breakfast
The fact that if you pay with a debit card they hold one hundred dollars.
Location to subway
Really don't have anything to say negative
The faculty was awesome from arrival to departure the view perfect, the bed was cozy, breakfast was warm and good variety for Continental breakfast
Broken ceiling, a small selection of food for breakfast.
Subway to Manhattan
the desk clerk said they were changing shifts and had me wait (the young man coming in had a bad disposition) to check in. I added days to my stay and the other clerks were excellent (nick, jd)
the breakfast staff were friendly and kept it well stocked. the cleaning ladies leave the room spotless every time, great job.
Asked for quiet room. Room was on 21st. Not quiet. Ask for room facing the back.thermostat was difficult to adjust. No extra blanket.
Room was very clean.
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