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Best Western PLUS Chena River Lodge
1255 TVSA Way, Fairbanks, AK 99709 – Show map
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21 properties in Fairbanks
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95 verified reviews
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Best Western PLUS Chena River Lodge's staff speak: English
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Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, ATM on site, Laundry, Dry Cleaning, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per person per night when using existing beds.
Extra beds are not available.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Best Western PLUS Chena River Lodge accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 95 reviews
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Free shuttle from airport; helpful, friendly staff; ecologically sensitive (no single-use toiletries)
Shower was so easy with no tub and just being able to step in and had a hand rail. Finally someone was smart enough to put dispensers in for shampoo etc rather then those little bottles .
No gluten free options other than eggs for breakfast.
Wifi airport shuttle breakfast
Bathroom floor not clean: long hair on the floor.
the answers to question 2 should be obvious!!!
Same answer as the first part of question 3
bed was very nice to sleep in
staff was not well informed on how to pick up guests from airport. caused much confusion.
Close to airport. Free internet in business centre but only one PC available. Staff able to provide a basic take out breakfast as we had to leave early for a flight before breakfast started. Free parking.
Breakfast was good with hot food option as well but perhaps not enough seating in main lobby area where this is taken.
This was a very clean and comfortable place to stay. The beds were very comfortable,
The breakfast area was a bit small for the number of people trying to eat,
Flew in 1am and like that they had a shuttle to take us to our hotel from aurport
Wifi wasn't working in the room
Always a beautiful place to stay. We love the sitting area on the 2nd floor. Friendly staff and we always feel very well taken care of!
Please put up a sign telling guests not to use the waffle and omelet makers rather than having the breakfast staff get all bent out of shape. I think they actually frightened people. Don't have an opinionated TV show (Fox news) blaring loudly. Have a true news show at a low sound level where people can still carry on a conversation.
Bed was a little too soft.
Room was attractive, had all the amenities (good Wi-Fi), and a fully functioning, nice workout room. The omlette machine was a nice breakfast offering! Excellent value for the money in April!
Room was a bit too hot and I should have asked earlier in my stay about fixing that.
Unbelievable value. A really lively hotel for a very reasonable price. Clean spacious and comfortable. Outstanding staff who rang us to tell us the northern lights were on display. Free taxi pick up and return to the airport and from train station. A really great stay. Even included breakfast. We couldn't believe the value and comfort.
Excellent place! Great attendants, extremelly clean and great localization!
Very good experience!!! I will surely choose this hotel next time!
Room was clean and bed was comfortable. Breakfast was hot and a good variety. Coffee available in the lobby all day was VERY nice! Staff was friendly and helpful.
TV remote was hard to use, had to push the buttons several times before it would work. My room was on the first floor and the vending machine there wasn't working so I had to go up to the 3rd floor for a drink.There was also a loud noise in the bathroom every once in a while...maybe from someone else running water?? But over all a nice room and I would stay there again. :)
Breakfast was very good
They had the reservation and billing completely screwed up.
1. It's near to Fred Mayor, a big supermarket in Alaska. Thus, you can find good easily. 2. Transportation is convinient. They provides free shuttle to airport. No matter where you are, just take the yellow cab to the hotel checking in, the hotel will pay for you.
1. I asked for a bottle opener, but they don't have one.
Very convenient to the airport. Appreciated the taxi service to the airport. Convenient for our needs but a bit out of the loop if you don't have a car.
Breakfast was excellent
It was -15 degrees outside and we had to keep a window open to cool the room down to 70
Everything offered was with traveller's needs in mind. Coffee in room, free wifi, good breakfast, laundry facilities, etc. microwave and fridge in room with supermarket across the street meant we did't have to eat out all the time.
Without a car, this venue was difficult. We decided to rent a car and all was well.
The staff was very friendly and provided a cord to us to plug in our car. The breakfast is free and includes a variety of different things. The king sized bed in our room was VERY comfortable
The room was a bit dusty and upon looking the room over I found a used pair of toenail clippers left by a previous guest. The elevator walls were dirty and did not appear to be cleaned during our entire 3 day stay.
The beds were wonderfully warm and cozy.
Our room was never cleaned for the 3 days we were there. The maid knocked on the door once to ask, but it was clear the way she asked that she didn't want to clean it.
Breakfast was great!
The only problem I had was with ya'll not the hotel. I made this reservation online but they did not receive notification and did not have a reservation for us. I doubt I will use Booking.com again.
Everything is perfect and the staff is very friendly
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