Best Western Plus Monterey Beach Resort  

Room had a great ocean view.

Nice swimming pool. Proximity to beach. Convenient parking

The hotel was very nice. Our room opened right to the beach with a beautiful view of the bay. It was easy to get to, right off the freeway. A great value for the money.

The bathroom did not have a bathtub and we have a 4 year old with us. The shower was small and had no door. We actually had to step into the shower in order to close the bathroom door.

Very loud buzzing noise all night from electrical panel beside our room...very little sleep on second night.

everything-it was great

The beach

Not very clean. Parking fee! There were no other options for parking. I think that is unfair to charge for parking if people don't have any other choice.

The View of the ocean was fantastic, the grounds are beautiful. the restaurant food excellent as well as the service. I wanted to stay much longer.

The window in the room overlooking the ocean was not very clear. the 17.00 parking fee was too high. I thought it was only for preferred parking and there would be accessible free parking, but that was not the case.

Location and staff

Outside walkway and taking not kept as clear. As last time.

The location. We loved being right on the beach and it is the only hotel around so the beach wasn't overly crowded. Gorgeous beach too.

The parking fee is a bit steep. I can justify (I suppose) it's necessity but I think they could come up with a better deal than $17 EVERY DAY. The rooms are a bit cramped, but we didn't spend much time there so that's not much of a big deal.

We paid the same price as for 5 star in Vegas.... VERY dated and dirty motel, ocean view room was very unpractical and had a walkway in front of it and every person passing by our window would look inside... The only solution is to have black out blinds down all the time. Beds were very uncomfortable, bathroom was dirty. Overall very poor value for money.

The property was located right on the beach, with beautiful views of the bay. I slept soundly listening to the ocean waves. The bed was very comfortable; there was a desk for business travelers like myself.

Beach front room with view.

The room was entirely too small. It was very dated and in need of updating. The bathroom door nearly hit the toilet because the room as so small.

the sound of the ocean at night an in the morning

We loved the location and the amenities that they offer. We love the beach and the view was spectacular.

No complaints. They were more that friendly and accommodating to our requests.

The convenience on the beach

I did not appreciate for the 2nd time/visit, that housekeeping not returning to clean room even when called to inform them we were leaving. A bit frustrating to have to call for towels after 9pm due to housekeeping not attending to our room. We are paying and returning customers and still having the same issue.

Dog friendly, easy freeway access.. Views

The restaurant food and staff are terrible!! Food virtually inedible! Also we paid extra for an ocean view room but in order to see it, I had to clean a disgustingly dirty window myself!

the location

Location

Rooms were average at best.

Location, staff.

The long process to check in, Our room was not ready clear after check in time. I waited in line 3 times while others got their rooms right away. Then our keys didnt work and I waited in line another 15 min. All in all it took over an hr to check in and get in out room. The food at the resturant was not up to par (But they did go above and beyond to try and make it right.)

The fact you could walk right out to the beach

The barking dog in the room next to us

We love the friendliness and accommodating staff. The location was excellent. Listening to the wave crashing while in our room was amazing and so relaxing. A reminder of Gods great creation. Excelent place.

The rooms could need some update to a modern retreat instead of beach cottage will even make this place amazing to stay at. Being its always going to be damp or wet, rooms need to be checked for molds for our had some which was not good for the children. Will stay again given there's no molds in our room this time.

Location

The easy access to the beach.

The carpet in the room was dirty and worn out. The mattress was too firm, I woke up with a sore back.

Location right on beach and having a pool for the kids was wonderful. It was also nice having a restaurant on site with a short walk to get a meal or being able to order room service when the kids were too tired to eat out.

The room was small for 4 people. The vanity part of the bathroom didn't have a door which made changing in private difficult (the shower/toilet area was soooo small--barely room to close the door-- there wasn't much room to move around). The restaurant was convenient however the quality of food and service times need improvement.

Waiting for service at reception. Bar staff unfriendly. Cramped room. Very slow wifi. Miles from anywhere