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Best Western Mountain Lodge At Banner Elk
1615 Tynecastle Highway, Banner Elk, NC 28604 – Show map
Excellent location – rated 9/10! (score from 31 reviews)
Rated by guests after their stay at Best Western Mountain Lodge At Banner Elk.
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6 Reasons to Choose Best Western Mountain Lodge At Banner Elk
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4 properties in Banner Elk
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31 verified reviews
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Best Western Mountain Lodge At Banner Elk's staff speak: English
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BBQ Facilities, Outdoor Pool (seasonal)
Golf Course (within 2 miles), Skiing, Fitness Center
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
Free! All older children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
Best Western Mountain Lodge At Banner Elk accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 31 reviews
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Score from 31 reviews Very good 8.3/10
All of the staff were exceptional! Very helpful. I was visiting with my elderly grandmother, who was having some difficulty with the low commode. Shannon, the manager went out and obtained an extension for her! Wow! That was above and beyond! Also, Mary made breakfast fun! Everyone was professional and friendly!
The room was small.
location - central to other areas of interest, i.e., Boone, Blowing Rock, Grandfather Mountain, etc.
There was an unpleasant odor in the room so had to purchase room deodorizer to stay. The breakfast food was fair but the breakfast staff was excellent.
Staff took care of everything. Even putting my ice packs in freezer for me to re-freeze them for the next day of travel. Great breakfast!
Nothing, very enjoyable stay.
Room was very nice--bed was comfortable--good location.
Breakfast was good, main lobby was nice too. Staff was good, rooms were recently upgraded, so good too!
Walkways were Extremely slippery and someone could easily slip and fall! Really bad surface for wintry mountains!!
all the staff was friendly and helpful but Betty who ran the breakfast area went beyond her job to make everyone feel special and at home> Definately one of the nicest people we ever met1
rEALLY NEED TO INSTALL VENT FANS IN THE BATHROOMS!
good location with many shopping malls, many restaurants nearby.
Location close to Sugar Mountain
Room was small
The staff were exceptional--very friendly and helpful.
It's an older motel that could use some updating. Very clean though. Also, the walkways are extremely slippery when wet, though it is well signed.
The location, cleaness, and the people were very nice!!!
We did not have hot water in any of the 3 rooms we had! Being soo cold that was really bad! Breakfast stuff needs to get another waffle machine, there is only 1 for all the guests. It is crazy!!! Beds were ok, they can be better to have a better rest!
Room was kept clean, refrigerator and microwave had been added since we stayed last, breakfast was good
Need larger, more comfortable pillows
Very friendly staff...
The rooms are a little small...
The staff was super friendly and breakfast was yummy.
perfect location, nice+comfort staff, clean room, good breakfast...
no indoor swiming pool...
After contacting Best Western to let them know that we were both disabled, we did not get a room that had the proper items in the shower[ railing to hold on to]. We had walk around the building to get to our room while getting our baggage there also. The bed mattres on both beds were worn out, it felt like you were going to go through the bed. not a pleasent stay at all considering i have had 2 back operations. Also had to put up with construction in front of the door all evening and next morning. This was not a good booking at all.
Price and location made this a great place to stay
Facilities are old
The views and the facilities in the room. Bed was very comfortable as had a thick mattress protector.
Foam plates and coffee cups in the breakfast room.
breakfast was excellant and Naomi & Mary went above and beyond for great service & hospitality
rooms need to be updated & pool needed cleaned
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