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1290 Independence Drive , Napoleon, OH 43545, United States of America – Show map
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2 properties in Napoleon
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16 verified reviews
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Best Western Plus Napoleon Inn & Suites's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults are charged USD 10 per night for extra beds.
Cribs are not available.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 15 reviews
Value for money
Show reviews from:
The Comfort Inn Defiance is located off U.S. Highway 24, just 5 miles from Independence Dam State Park, and offers an indoor swimming pool and a complimentary breakfast buffet.
Score from 8 reviews Very good
Located just off Highway 24 in Napoleon, Ohio, this hotel serves a continental breakfast every morning. It offers free Wi-Fi access and a desk that is staffed 24 hours a day.
Score from 8 reviews Review score
April 19, 2015
Everything was clean
September 25, 2014
Again, the smoke smell was disgusting and I felt like I was in a bar where everyone was smoking. I was supposed to stay for 2 nights but went to a more expensive hotel due to the smell.
August 11, 2014
My room was not completely cleaned one day, bed not made. Breakfast was old and sparse. Waffle maker broken, eggs cold, very few sausages. Items not refilled every morning.
Location to my work visit. Easy access off highway.
July 30, 2014
Everything very used and worn out: beds, facilities, etc.
It was close to the relatives we were visiting
July 9, 2014
June 26, 2014
Clean rooms, staff was friendly, complimentary breakfast was good. Great location for business travelers.
June 2, 2014
The hot tub in the pool area put out a little tiny bit of jet workings. It was warm but not what you want in a hot tub. The evening host did turn on the lights for me when I was headed in and gave me three towels. I have had other places make me feel like it was a burden to give them to me. The were - the negative - were scratchy./
When booked we asked for a quiet room - and we got it. We also asked for a non-smoking room and got one - not that had been a recycled smoking room. I have a great nose and would have smelled the smoking. In the Bathroom: a. soft towels b. knobs on the end of the shower rod that held the curtain in place at both ends. Nice touch c. They had 5 shelves in the shower. One of them was high enough to put coffee on it. So I did. Room: a. The beds were better than average - I slept well and that's a challenge. b. The internet was easily accessible. Staff: a. The evening desk lady was very helpful. first she ran right up to my distressed the AC doesn't work. Second I asked for the best pizza in the area. She told me Hawks.This is an interesting throw back to the drive throw stores. The price was better than average and tasted way better than average. Breakfast: a. I have eaten and mostly thrown away scrambled eggs in motels. There eggs were moist without being runny. Didn't throw a scrap away. b. The sausages looked and tasted like they had been cooker recently and not 10 days ago and frozen. c. The donuts, although store bought seemed to be a recent purchase. They weren't stale. Overall they receive from us.
April 9, 2014
Very loud ....people coming in & out of door near our room ALL NIGHT LONG! No sleep all night! Called to complain and no compensation due to "where we booked room thru" Not happy!
March 19, 2014
Went with plan to lounge around the pool & relax in the hot tub. Wrong!!!! Pool & hot tub were closed for renovations. Went next door to get pizza. Were told that you got 10% off at places next door ( Truck Stop ) wrong again!!!! Never again!!
November 3, 2013
The staff did not know I had a reservation and could not locate records indicating I had already checked in. Very unreliable and would not recommend this hotels services again.
July 29, 2013
A bit noisy from the trucks parked nearby overnight.
Great breakfast, very clean, WiFi worked great and nearby restaurant a plus.
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