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Show map BEST WESTERN PLUS Raffles Inn and Suites

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Newest reviews for BEST WESTERN PLUS Raffles Inn and Suites

  • Patricia
      Barbados
    13 September 2014

    The staff were always helpful & informative. rooms were clean and the optional daily change of bed linen was great

    7.9

  • Anthony
      Australia
    10 September 2014

    The location, sufficient breakfast, value for money & MEGA helpful front desk staff, clean bedding. All in all a nice place to rest at the end of Disneyland days!

    Nothing much to compain about.

    7.5

  • Wendy
      U.S.A.
    7 September 2014

    location; price

    cleanliness especially the wash room; washers/dryers were rusty just like the bathroom facilities

    5.8

  • Scott
      U.S.A.
    2 September 2014

    The rooms are set up nicely for families. Our children did have a nice time sleeping in the bunk bed and sofa bed. The hotel is also very nicely located next to the Toy Story parking lot.

    The smoke alarm kept on sounding randomly throughout the night. The staff did come and ripped the detector out of the ceiling in the middle of the night, but who wants to sleep without that protection?

    7.5

  • Tia
      Canada
    2 September 2014

    Staff was good, rooms small but clean.

    Breakfast was ok. Too far from Disney for young ones .

    5.8

  • Anonymous
      U.S.A.
    28 August 2014

    It was close by and not that far for walking. Breakfast was great.

    The room was not ready by the time they said. the room was extremely hot not even with the A/C on did it help. I did not like that we had to pay for parking. It should be free if we are staying there.

    7.5

  • Anonymous
      United Kingdom
    27 August 2014

    Location Clean, comfortable room

    Building site next door No restaurant or bar facilities

    8.8

  • Corie
      U.S.A.
    26 August 2014

    We liked the location and also the breakfast. The beds had plenty of fluffy pillows which made it extra comfy!

    8.8

  • Anonymous
      U.S.A.
    21 August 2014

    the "high-speed" internet wasn't that fast.

    10

  • Anonymous
      U.S.A.
    21 August 2014

    The rooms were big and comfortable.

    Door inside suite would not lock in both rooms. Breakfast was the same each morning. Parking fee & ART fee to Disney Land.

    8.8

  • Anonymous
      Taiwan
    20 August 2014

    Cruz Campbell, the front desk supervisor, is not very friendly to customer with certain "color". I don't like their service when I check in and check out. They serve other customer while they are serving us at the same time. I don't feel they have the basic respect for us.

    5.4

  • Hollinda
      U.S.A.
    20 August 2014

    Location Price

    Breakfast was disgusting. I don't eat processed foods. The pool had kids in it until 11pm so we could not go and enjoy it quietly because it closed. Would have loved an early morning swim. Refrigerator was not calibrated properly as even at the lowest temp, it did not keep stuff in freezer frozen. HATE THE TOILET PAPER!!!!!

    7.1

  • Anonymous
      Israel
    19 August 2014

    Nice breakfast Close to Disney

    Parking cost 14$ for each day

    9.6

  • Scott
      U.S.A.
    18 August 2014

    We loved the room set up. Service was good! Breakfast was excellent. Overall good experience.

    A little short on parking, but the valet makes up for that. A little bit far to walk to Disneyland (especially with young kids)

    9.2

  • Barbara
      U.S.A.
    14 August 2014

    Quick check in and spacious room. Price was right and we would stay again

    Weren't informed that we had to buy the shuttle tickets in the lobby. Vibration felt in our room throughout the night not sure what it was

    7.5

  • Scott
      New Zealand
    13 August 2014

    The facilties were very good. The room was fairly quite.

    The air con was really noise, but it was a whole lot better than none.

    9.2

  • Anonymous
      U.S.A.
    13 August 2014

    The location to Disney was good. It was within walking distance and there was a shuttle stop right in front of the hotel.

    I expected a nicer room for a Best Western Plus. It was very basic and hasn't been remodeled for at least 15-20 years.

    5.4

  • Kolawole
      U.S.A.
    12 August 2014

    Location, value and friendly staff.

    Insufficient parking.

    9.2

  • John
      U.S.A.
    8 August 2014

    The crew like Victoria and Eriz FD help us move to the right room. My family have a great time continental breakfast is the best, the hotel and thanks to all the crew who works at this hotel thank you. we will come back again.

    10

  • Leonard
      U.S.A.
    8 August 2014

    I was not expecting to pay to park my car. It was a little further from disney's gate than I thought.

    7.1

  • Daniel
      U.S.A.
    7 August 2014

    Additional charges for "resort fee" had to request for towels two separate times, and $14.00 parking, what next... Towels & maid service? Breakfast til 9:30... Lunch at 9:35? Or get it somewhere else.

    8.3

  • Dirk
      Belgium
    3 August 2014

    Nice and conveniently located close to disney (15 min walk). Complementary wifi. Kids suit is an interesting option for family with kids. Breakfast is ok for family.

    9.2

  • Imer
      U.S.A.
    3 August 2014

    I loved the location and the valet person was so nice

    The front desk gave one of my travelers an extra key without my consent! I only asked for two keys for a reason and me being the person who got the room should have been asked if that was ok!! I worry that just anyone can go in my room if they gave a key to a person I didn't want to have a key!! I was never asked nor notified and my other friends and I freaked out when we noticed someone else in our room! This other traveler had wondered off and came back and was in there with two other complete strangers to my friends and I!! I had to kick the people out and take the key from her!! I can't believe best western just handed her another room key!!

    6.3

  • Lawrence
      U.S.A.
    2 August 2014

    The price for a 2 bedroom is really great, and the kids were comfortable because of the bunk beds and the sofa bed. There are 2 a/c units which is great because we're able to control the temp in each room to however we want it.

    The bathroom is small. I can hear people walking by outside our room. There is a musty smell outside the building, probably because it's old.

    8.3

  • Blanca
      U.S.A.
    1 August 2014

    Room was nice and staff was friendly. Breakfast was great.

    10

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