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234 West 48th Street, Times Square, New York City, NY 10036, United States of America – Show map
Excellent location – rated 9.2/10! (score from 3209 reviews)
Rated by guests after their stay at Best Western Plus President Hotel at Times Square.
|Standard Double Room|
|Twin Room with Two Twin Beds|
|Double Room with Two Double Beds|
|Deluxe Queen Room|
|Deluxe King Room|
|One-Bedroom Penthouse Suite|
|Two-Bedroom Penthouse Suite|
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3209 verified reviews
They speak your language
Best Western Plus President Hotel at Times Square's staff speaks: Serbian, Romanian, Portuguese, Polish, Italian, Croatian, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 31 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Serbian, Romanian, Portuguese, Polish, Italian, Croatian, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 3209 reviews
Value for money
Show reviews from:
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 3095 reviews Good
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 2965 reviews Good
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 10193 reviews Review score
This New York hotel is steps from Times Square. It is 2 blocks from the 49th Street subway station and features a 24-hour gym, daily continental breakfast and rooms with free Wi-Fi.
Score from 1859 reviews Very good
I got a great bang for my buck!
The hotel is extremely good situated if you like going to the theatre.
- The staff were not helpful - Toilet was physically broken - The view is terrible - Room decore is straight out of an old horror film - Got a better room for less at the Intercontinental
Location was good, friendly staff.
Room size was very small
Position Cleanliness Big breakfast Room
The price of breakfast (15 USD)
Good clean, excelent location, closer to many restaurants.
It was clean and tidy
the counter staff were not helpful the extra taxes that were not indicated on the web site were outrageous and if I had known about this I would have booked elsewhere.
Closeness to attractions and restaurants
No parking at the hotel, the hotel staff told me where to go and after visiting three different parkades, I finally found one that would take the truck, after an hour of driving around. Frustrating as heck, especially during rush hour, hotel is located around the corner from a fire station so many sirens throughout the night
Loacation. Location Location
Days 1 and 2 Bathroom flood Days 1,6 and 8:no cold water Air conditioner equals window: stuffed: does cold when cold and boiling when hot. Maintenance staff worked hard to rectify sub standard antiquated facility. Renovation is in progress???? Couldn't use Best Western privilege card as booking made with Bookings.com. as for some of the desk staff?????
Location was good .
The fact that reception staff didint seemed very friendly, I think a nice friendly smile would go a long way for visitors and business Rooms very small, cold shower as water was never warmed enough, sink bathroom leaking at all times when you open the tub, had to put towels on the bathroom floor . Extremely noisy place as around the corner there is a fire brigade station which the sirens go pretty much all day starting from early morning .Melbourne Australia
location, breakfast, room quiet on 13th floor.
Room too small, bathroom extra small. Rug one end was a mess. wait staff good except not overly friendly.
Helpful staff, good location. Room was a decent size for NY
Issues with the water and was close to a fire station so was on the noisy side
Location is excellent for Times Square, Broadway etc.
Room interior was quite tired, with damage to fittings including a wall socket missing its faceplate. Cleanliness was poor - we found a pair of shoes under our bed and an invoice next to the nightstand from 8 months earlier. Fire station right next door might bother some due to the noise.
Friendly staff, cosy small room, great location
Room smelt like wet carpet, fan in the shower didn't work, plumbing noises woke us up almost every day for ten minutes between 6-7am
We could only get cold water from the shower. Disappointed in the breakfast menu and facility.
Location to Times Square and City buses. Wifi only dropped on our third night. Even the small bathroom was bijou! In Room Safe provided.
Door didn't appear shut from the corridor. Breakfast not included; come on Best Western, be different from the other NYC hotels and stay true to your roots.
The hotel was close to everything we needed. Inside lobby was nicely decorated and the room was comfortable.
Wi-FI was only available in common areas, not in the rooms. The desk staff service was hit and miss, the bathroom walls were so filthy, I ended up cleaning them myself. The cleaning staff kept reducing the number of towels they replaced- no face cloth the first couple of days then no hand towels.
Location is fantastic, clean rooms, bathroom was tiny but not a problem. Would stay again as the location was fantastic and it's a nice hotel.
Staff at reception were not very helpful, one woman answered my questions without even looking up at me which I found very rude, she had a attitude like ...don't bother me. The others were ok but could have been a bit friendly.
fantastic location staff very friendly, helpful and efficient very comfy bed
in the hotel room there were some minor maintenance issues
The staff in particular Tricia the receptionist and Thomas also on the desk. Her excellent handling of a tricky situation with our 1st bedroom 219 on the first morning of our stay showed her to be very caring and professional not only to us, but to the reputation of the hotel. thereafter she not only remembered us but tried to help in any way she could. She is an asset to your hotel and company. Thomas is in a similar mold but not yet quite as good. It will come. The catering staff were also professional and helpful. We found the location ideal for our travels by subway or on foot.
Unfortunately the maintenance of the drainage system within our bathroom in 219. This documented as is room 1020. Both were dealt with promptly. However this could have turned out badly had not action been taken. With the high turnaround of guests I know this must be a challenge but one you need to meet.
I enjoyed the location. Other than that I would not care to stay again. The rooms were unkept (I had to be moved to a new room). The rooms smelled musty and damp, there were no towels/rags, service was slow and the tv remote was broken, causing us to leave the tv on (when turned off the remote loss programing) and I didn't get much rest. The windows were paper thin and the sounds of NY made it very difficult to rest. For the price, I will NEVER stay again. I was given $50 off, but it did not come close to enough
Dirty bathroom No wifi in the bedroom No hoover - lot of bits hair everywhere I'm dispointment
Rooms are very very very small. Awful((( Uncomfortable!!!!
Booked a double room but was given a single when they knew I was travelling on my own, so bit disappointed as room was very small
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