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Newest reviews for Best Western Premier Herald Square

  • Peter
      United States of America
    September 15, 2014

    My time at best Western was all good

    Nothing

    9.6

  • Steven
      United Arab Emirates
    September 9, 2014

    The Location and the standard of the room was very good. Immediately fixed the broken flush on the toilet when informed.

    Being woken up at 6.30am by the hotel employed staff power washing outside my room, sounded like they were coming through the walls. Flush was broken on toilet.

    7.5

  • Evgeny
      Russia
    September 7, 2014

    location big modern washing cabin good breakfast

    no refrigirator small room short bed no laundry sound of fan's outside bad internal soundproofing

    7.9

  • Carlo
      Canada
    September 4, 2014

    Friendly staff, good wifi (did suffer a bit of slowdown in videos but it's undestandable), great location, good sound proofing

    A small fridge would have been nice but was not included in the room. I had a king room

    10

  • Siobhan
      Ireland
    September 2, 2014

    Location brilliant near to all sights and also good subway lines.

    9.6

  • Anonymous
      Canada
    September 2, 2014

    Fantastic location! Great staff and overall very cozy place to stay!

    9.6

  • Donna
      Canada
    August 28, 2014

    The staff were very friendly and helpful and seemed to genuinely care. It had a small boutique like feel. The location was perfect for all the typical sites but also lots of places to eat right around there! Macy's and 34th street shopping right around the corner!

    Our room was clean upon arrival but during our 5 night stay it felt likelier was only minimally cleaned and was completely missed one day! These are typical tiny NYC rooms so it doesn't take long for a full garbage can and some take out to start making a room dysfunctional! Front desk staff did try to address this.

    8.3

  • Anonymous
      United States of America
    August 28, 2014

    Great location close to Bryant Park Nicely decorated Breakfast is OK

    Civil works close to the hotel

    7.5

  • Anonymous
      Sweden
    August 27, 2014

    Perfect location and a big plus for the big breakfast. We had a nice view of Empire State building and a quit room on the 16th floor:)

    8.8

  • Rafael
      Brazil
    August 26, 2014

    Amazing location, friendly and helpful staff, very comfortable beds and nice shower. A little expensive, but for such quality is hard to find similar in NYC middle town.

    Nothing

    9.2

  • Martin
      Slovakia
    August 24, 2014

    Location

    Expensive

    8.3

  • Andres
      United Arab Emirates
    August 21, 2014

    Ver y friendly!!

    7.9

  • Ann
      United States of America
    August 20, 2014

    Great beds and pillows

    Eggs

    9.6

  • Darren
      United States of America
    August 19, 2014

    service was concerned with my needs and too care of anything requested. They assited me in anyway possible. Had no wrries.

    All was okay.

    10

  • Claudia
      Brazil
    August 19, 2014

    Very friendly staff, excellent location and the room was very clean!

    Breakfast was very crowded and didn't have much variety.

    9.2

  • Meina
      United States of America
    August 18, 2014

    location

    small room but clean enough. bed can be more soft at this price.

    7.5

  • Karen
      United States of America
    August 15, 2014

    Rooms were just redone and we great. Front desk help was kind. Close to many food options on way to subway.

    Location was not as close as would have liked to A train that I needed. Immediate area is a little sketchy but was not bothered.

    7.1

  • Anonymous
      United States of America
    August 14, 2014

    Andre was excellent. We had a late arrival (around 11pm and an early morning around 6am) yet his attitude was great. Nice, accommodating mostly helpful. My fiancé and I went to Connecticut for the Maury Show and the stay was great.

    11am check-out. Should be at least noon!

    8.8

  • Yekaterina
      Kazakhstan
    August 12, 2014

    Location

    7.5

  • Anonymous
      Indonesia
    August 5, 2014

    Very friendly and lovely staffs. especially the lady in charge for our daily breakfast. Center of the business district

    Room is a little bit small for 2 person.

    7.9

  • Kevin
      United Kingdom
    August 4, 2014

    Four adults stayed for 4 nights at this hotel. It was very clean and tidy. Staff were always helpful. Great breakfast to start the day..... Free coffee when coming back after a hard day shipping. Only a stones throw away from macys and empire state building. Nice location to visit all the top attractions. Had a great time and would come back again. One more thing. Never saw who cleaned our room but everyday it was spotless. Well done to the manager and all staff for running a great hotel. Thank you

    There is nothing I would change.

    10

  • Cornelis
      Netherlands
    July 28, 2014

    Loved the location, friendly and helpful staff, very clean rooms!

    Breakfast was fine, the breakfast room crowded (not by people but the oversized chairs made it hard to navigate)

    8.8

  • Darrell
      United States of America
    July 24, 2014

    Staff was amazing and helpful.

    9.2

  • Desmond
      Australia
    July 22, 2014

    location location location !

    9.6

  • Lutz
      Germany
    July 22, 2014

    Very central lcation between Grand Central and Penn Station. Nicely designed rooms.

    Room and bathroom so small that you can hardly move in them. For this price: NO!

    5.4

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