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Score from 30 reviews Excellent 8.7/10

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Park Central

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Newest reviews for Best Western Premier Herald Square

  • Anonymous
      Sweden
    August 27, 2014

    Perfect location and a big plus for the big breakfast. We had a nice view of Empire State building and a quit room on the 16th floor:)

    8.8

  • Rafael
      Brazil
    August 26, 2014

    Amazing location, friendly and helpful staff, very comfortable beds and nice shower. A little expensive, but for such quality is hard to find similar in NYC middle town.

    Nothing

    9.2

  • Andres
      United Arab Emirates
    August 21, 2014

    Ver y friendly!!

    7.9

  • Ann
      United States of America
    August 20, 2014

    Great beds and pillows

    Eggs

    9.6

  • Darren
      United States of America
    August 19, 2014

    service was concerned with my needs and too care of anything requested. They assited me in anyway possible. Had no wrries.

    All was okay.

    10

  • Claudia
      Brazil
    August 19, 2014

    Very friendly staff, excellent location and the room was very clean!

    Breakfast was very crowded and didn't have much variety.

    9.2

  • Meina
      United States of America
    August 18, 2014

    location

    small room but clean enough. bed can be more soft at this price.

    7.5

  • Anonymous
      United States of America
    August 14, 2014

    Andre was excellent. We had a late arrival (around 11pm and an early morning around 6am) yet his attitude was great. Nice, accommodating mostly helpful. My fiancé and I went to Connecticut for the Maury Show and the stay was great.

    11am check-out. Should be at least noon!

    8.8

  • Yekaterina
      Kazakhstan
    August 12, 2014

    Location

    7.5

  • Anonymous
      Indonesia
    August 5, 2014

    Very friendly and lovely staffs. especially the lady in charge for our daily breakfast. Center of the business district

    Room is a little bit small for 2 person.

    7.9

  • Kevin
      United Kingdom
    August 4, 2014

    Four adults stayed for 4 nights at this hotel. It was very clean and tidy. Staff were always helpful. Great breakfast to start the day..... Free coffee when coming back after a hard day shipping. Only a stones throw away from macys and empire state building. Nice location to visit all the top attractions. Had a great time and would come back again. One more thing. Never saw who cleaned our room but everyday it was spotless. Well done to the manager and all staff for running a great hotel. Thank you

    There is nothing I would change.

    10

  • Cornelis
      Netherlands
    July 28, 2014

    Loved the location, friendly and helpful staff, very clean rooms!

    Breakfast was fine, the breakfast room crowded (not by people but the oversized chairs made it hard to navigate)

    8.8

  • Darrell
      United States of America
    July 24, 2014

    Staff was amazing and helpful.

    9.2

  • Desmond
      Australia
    July 22, 2014

    location location location !

    9.6

  • Lutz
      Germany
    July 22, 2014

    Very central lcation between Grand Central and Penn Station. Nicely designed rooms.

    Room and bathroom so small that you can hardly move in them. For this price: NO!

    5.4

  • Theresa
      United States of America
    July 22, 2014

    Andre Front Desk checked us in with no hassle. Clean rooms, beds were great.

    10

  • Lori
      United States of America
    July 21, 2014

    Great central location and value! Free WiFi and breakfast appreciated. Close-up view of the top of the Empire State Building from window was an unexpected bonus!

    10

  • Robb
      Canada
    July 17, 2014

    I thought the hotel was really well looked after, the staff were helpful and friendly, the room was awesome, and the location was within walking distance of many cool landmarks!

    I was a bit disappointed that the lounge area wasn't better utilized by hotel customers.

    10

  • Hanne
      Denmark
    July 17, 2014

    Location, Nice and new room, breakfast selektion (much better than expected - even it is self service served on plastic). Service. Valmue for only

    Small rooms (However it was Said and it is the case almost everywhere i NY). It could be a problem to get a tanke in the breakfast room if you Arrive around 9 am

    9.2

  • Anonymous
      United Kingdom
    July 16, 2014

    Straightforward check-in & out

    Dated, cramped

    5.4

  • Lutfi
      Turkey
    July 15, 2014

    Close to heart of New York, 5 minutes on foot to Empire States building.

    8.8

  • Meredith
      United States of America
    July 15, 2014

    Fantastic location with excellent customer service! Everyone was a pleasure to deal with. Also, the bathroom is large and super fancy.

    The room was small, but that's normal for NYC!

    10

  • Justina
      Australia
    July 11, 2014

    Breakfast was good

    It's not that there was something wrong with the place, there was just a soulless feel to it. If you're after an impersonal corporate style hotel. Go for it. But we stayed at the Hyatt place next door the week before and it was just so much warmer, figuratively speaking... Also, would have been nice if they had on-demand movies.

    7.5

  • Jonas
      Switzerland
    July 11, 2014

    We paid 300$ for two nights, parking incl. was beautiful The staff was very kind

    WiFi was always slow or did not work sometimes

    9.6

  • Amanda
      United States of America
    July 9, 2014

    We had an emergency that caused us to be 10hrs late checking in. The staff were accommodating and the hotel was clean and comfortable. View was great. Will definitely stay again!

    We reserved a double room but, because we were so late it was given away and we had to stay in 2 separate rooms on 2 different floors. No validated parking.

    10

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