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50 West 36th Street, New York City, NY 10018, United States of America – Show map
Excellent location – rated 9.3/10! (score from 766 reviews)
Rated by guests after their stay at Best Western Premier Herald Square.
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766 verified reviews
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Best Western Premier Herald Square's staff speaks: Spanish, English
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Food & Drink
WiFi is available in all areas and is free of charge.
No parking available.
Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
All older children or adults are charged USD 20 per night when using existing beds.
Any additional older children or adults are charged USD 20 per night for extra beds.
One child under 4 years is charged USD 10 per night in a crib.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 766 reviews
Value for money
Show reviews from:
In Manhattan, New York City, this hotel is less than one mile from Times Square and the Broadway Theatre District. It features 2 restaurants, a bar and free Wi-Fi.
Score from 461 reviews Very good
This hotel offers contemporary suites with free Wi-Fi access and serves a complimentary full breakfast buffet every morning.
Score from 1167 reviews Very good
Just a 4-minute walk from the famous Empire State Building, this Manhattan hotel features a rooftop bar. The classically furnished rooms include free Wi-Fi, a flat-screen TV and iPod docking station.
Score from 1772 reviews Very good
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2879 reviews Very good
This hotel is well-located for midtown meetings, and also close to Grand Central and city transport. Recently remodeled. Nice, clean rooms (tiny, as always at this price point in NYC). The rooms are quiet and clean.
Great location for main tourist sights. Empire State building a couple of blocks away. 3 blocks from penn station if you are travelling by train. 5th ave and Macy's also right on doorstep. Broadway theatres 10-15mins away
Not much of a view but not too noisy - not a problem if you are just sleeping in the room. Rooms are small but has everything you need including a small coffee/tea maker
Very quiet room, excellent location. Plus for a breakfast being served and included in the room cost, but the room was very unpleasant
Staff of the hotel was either completely useless or super frienfly and helpful. Very big differences from day to day.
Location. If it were't for location, I would not have chosen here.
Not worth for the money. Tiny rooms. Crowded breakfast.
-Location. On 36th St between 5th Ave & 6th Ave. 10 min walk to Penn station -Room. New, clean, chic. though small was alright for one person. Toiletries provided. -Staff. Helpful -Breakfast included. Water and coffee provided at lobby
- 10 min walk to Penn station.
The room was at 2th floor. I could not sleep at all for 4 nights
- Staff was really friendly, helpful and always on a good mood. - Perfect location: not in the middle of the crowded and noisy Times Square, but a few blocks from it. You can get to most of the sightseeings walking. If you are looking for shopping, you can't get a better location.. Hotel is half block from 5th ave and 3 minutes walking from Macy's biggest store. - Hotel was very clean. - Breakfast: nothing to complain about. Fruits, yougurts, breads, eggs/omelet, fresh juices, etc. - Excellent wifi! Works really well in common areas and also inside the room.
Rooms are compact, but this is not a big issue. I shared a room with 3 more people and it worked fine for us.
Location was great, breakfast was good, rooms where awesome.
The staff signed me up on their rewards program and I never got the points for my second nights stay, plus they mislead me when telling me I would earn a free night stay when getting signed up.
close to business area ,breakfast nice ,room compact ,staff are warmly . .
no refrigerator ,no twin bed room .
staff was OK
small breakfast room
The dated rom
Modern look and feel. Clean and professional looking. Breakfast service was comprehensive. The room was just the right size and well appointed.
On the 17th floor, the equipment noise from the elevator made it a bit difficult to fall asleep. For a light sleeper, it could be a problem.
Adorei minha estadia no BW. A localização é ótima, fica quase em frente ao Empire State e em 10 minutos já está na Times Square. Eu não achei o tamanho do quarto pequeno como já vi alguns relatarem isto, ao contrário, achei ideal. Tudo bem organizado, limpo e sem barulho algum. Super indico e voltarei com certeza. I loved my stay at BW. The location is great, is close to the Empire State and in 10 minutes is already in Times Square. I did not think the size of the room was small, as I saw some reporting that, on the contrary, thought ideal. Everything well organized, clean and without any noise. I nominate and I'll be back for sure.
My time at best Western was all good
Wonderful hospitality. It is a compact building with a touch of stylish design for those who enjoy appearances. The rooms were very clean. The bathrooms were clean as well and have great shower heads. The large windows are a great touch to the rooms. It gives a more exciting design then just a typical hotel room.
There was nothing I didn't like, but if you want the advertised large windows in angle where you can lay in bed and look up, those are the very top floors.
Good location and nice room.
*The location was amazing. Walking distance to Penn Station, Times Square, multiple subway and bus routes and other points of interests. *The breakfast was good and the breakfast staff was friendly and attentive. *We appreciated the tea/coffee/water station in the lobby. *The room was very clean. Cleanliness and safety are two of my highest priorities when selecting and booking hotels.
*The rooms were small. I have stayed in other Midtown and Herald Square hotels with much larger rooms for the same or slightly lower price and comparable quality and cleanliness. *There was a very strong smell of natural gas on the C level and in the lobby during our first night. My travel companion alerted one of the maintenance staff members who was walking around the C level. The staff member dismissed the claim (although the odor was so strong that our noses were burning). He said that if there was a gas leak, then the alarms would have gone off. Interestingly enough, the next day the smell was gone. It appears that someone else reported the leak as well and it must have been taken care of. I would advise staff members to take all claims seriously and not to dismiss the concerns of a guest, especially regarding something that is potentially hazardous to everyone. *There was no microwave or refrigerator in the room.
location, location, location. quiet street, nice for sleep, nice furbished. breakfest was not bad.
not much tables and seats for breakfest so you must wait for free seat in the morning. Sometimes happened that cleaning of the room was not finnihd up to 6pm
The Location and the standard of the room was very good. Immediately fixed the broken flush on the toilet when informed.
Being woken up at 6.30am by the hotel employed staff power washing outside my room, sounded like they were coming through the walls. Flush was broken on toilet.
location big modern washing cabin good breakfast
no refrigirator small room short bed no laundry sound of fan's outside bad internal soundproofing
Friendly staff, good wifi (did suffer a bit of slowdown in videos but it's undestandable), great location, good sound proofing
A small fridge would have been nice but was not included in the room. I had a king room
Location brilliant near to all sights and also good subway lines.
Fantastic location! Great staff and overall very cozy place to stay!
The staff were very friendly and helpful and seemed to genuinely care. It had a small boutique like feel. The location was perfect for all the typical sites but also lots of places to eat right around there! Macy's and 34th street shopping right around the corner!
Our room was clean upon arrival but during our 5 night stay it felt likelier was only minimally cleaned and was completely missed one day! These are typical tiny NYC rooms so it doesn't take long for a full garbage can and some take out to start making a room dysfunctional! Front desk staff did try to address this.
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