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3636 Saint Charles Avenue, New Orleans, LA 70115 – Show map
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70 verified reviews
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Best Western Plus St. Charles Inn's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not possible).
Free! Free public parking is available at a location nearby (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children or adults stay free of charge when using existing beds.
One child under 2 years is charged USD 10 per night in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Best Western Plus St. Charles Inn accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 70 reviews
Value for money
Show reviews from:
This New Orleans hotel is 2 miles from Harrah's Casino and features free Wi-Fi. A microwave and refrigerator are provided in every room at the Pontchartrain Hotel. A desk is also available.
Score from 214 reviews Very good
Situated in the French Quarter, this New Orleans hotel was built in the 1800s and provides simple rooms with coffee facilities. Guests are a 5 minute walk from Jackson Square.
Score from 347 reviews Excellent
RTB’s: Free Wifi Microwave and refrigerator Mercedes-Benz Superdome 0.9 miles Room Facilities: Microwave and refrigerator Stove Sleeper sofa Hotel Facilities: Free Wifi Location: Mercedes-Benz...
Score from 5 reviews Excellent
In the heart of the French Quarter, this New Orleans hotel features a lush courtyard with a marble fountain and a heated saltwater pool and hot tub. Free Wi-Fi is available in all rooms.
Score from 282 reviews Very good
Locations was excellent.....really nice area of town and to escape the craziness of the Bourbon Street.
The ventilation for restroom was poor. and bugs flew in from outside.
Staff were amazing, great location to the river walk.
Location was perfect for taking son to Tulane, halfway between Tulane and downtown. Trolley car access was terrific.
Some trouble trying to print in the business office but probably a microsoft update issue. Staff worked hard to resolve problem.
Great location. Nice neighborhood and right on path of cable car to take transportation to all tourist destinations.
Very friendly and helpful staff. Clean rooms, fenced parking lot behind the hotel. Perfect location to reach Garden District, French Quarter, Magazin Street etc. Adjacent mexican restaurant (Superior Grill) has best margaritas in town!
It isn't a complain but the breakfast area is very small.
I thought the hotel was good for the price. Breakfast was good and my friend loved the waffles.
There is limited parking.
Front desk was really friendly and nice.
My shower curtain had a bad smell. I also found paper left behind around the edges of the bed. Last, the toilet had stains that I had to clean.
Being near the trolley. Restaurant next door was excellent. Staff recommended another a few blocks down and it was also excellent. The staff was super friendly! Breakfast was good. Also enjoyed the cookies in the afternoon! Free parking was a plus.
Can't think of a thing.
The friendliness of the staff!
First night had to park at an overflow parking garage.
Location was okay - right on Saint Charles with a street car stop nearby. Secure parking and lots of restaurants nearby.
Our room was right next to the hotel airconditioning unit. The floor and walls vibrated the whole time. The only way to counter this was to put our own wall unit on which was louder. Had to sleep with ear plugs.
Loved the location and staff. Room very clean and quiet. Wonderful trip.
Nothing to dislike!
The room had a stuffy smell and was not aired out.
All of the Staff that I came into contact with were very friendly and helpful. I came to Louisiana on a medical emergecy and I was not sure when I would be leaving. The staff was very helpful with extending my stay and letting me know of any cancelations so I would not have to transfer hotels while I am here. The continental breakfast is great and the hotel is very clean. My room was clean and nice. I would highly recommend this hotel to anyone that comes to the area. When I come to Louisiana this is the hotel I would stay in.
Staff was super friendly and had treats for my dog, too! They have a gated parking lot, and gave me a gate remote, so cool!
The parking lot entrance was very poorly thought out. You had to enter the hotel past all the garbage cans, opened kitchen door and the employees smoking area.
We had a great stay at this hotel. The location is great and the staff was fabulous. No complaints : )
I liked everything except the construction going on outside. Very classy hotel.
We loved everything about our stay. Especially that you are a pet friendly Inn. Everyone was so nice and supplied everything we needed. Loved the outside sitting on the front at breakfast time.
We would have loved to be in a room that faced the front of the building but that was not a real problem.
The room was very clean and quiet. The staff was also very friendly. Breakfast was great! We would definitely stay here again.
Excellent hotel! The location is the best in town! The breakfast is more than expected!
Good value. Good breakfast. Great location.
Musty smell in rooms.
Location is great. Walk out and hop on the St. Charles streetcar to Canal St. or to the Carrolton area. Guest room had a full bath and an extra lavatory. Very handy. Hot breakfast was very good.
Elevator is a little small. Would barely hold a luggage cart and the two of us.
Staff we're very helpful and friendly. Room was very clean.
The staff was very helpful and friendly. The location is great.
Car Parking, Streetcar accessibility
Room 220 had noisy ventilation units outside both windows. Was told that room was allocated as we booked thru an agency! Comforters on top of mattress make it too soft. Breakfast at 9.30 on the Sunday was pretty bare and not replenished
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