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3636 Saint Charles Avenue, New Orleans, LA 70115, United States of America – Show map
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83 verified reviews
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Best Western Plus St. Charles Inn's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not possible).
Free public parking is available at a location nearby (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One child under 2 years is charged USD 10 per night in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 83 reviews
Value for money
Show reviews from:
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Score from 621 reviews Good
In New Orleans, Louisiana, this motel is just off Interstate 10 and is a 10-minute drive from The University of New Orleans. It has rooms equipped with free Wi-Fi access.
Score from 53 reviews Good
Harrah’s Casino and the French Quarter district are within a 5 minute walk of this New Orleans hotel. It offers on-site dining and free Wi-Fi.
Score from 1025 reviews Very good
Free, secure parking Steps to St. Charles trolley to all things New Orleans Neighborhood setting Free computer station, WiFi Roomy rooms w/full bath plus separate vanity w/sink & makeup mirror. Yummy fruit infused water Breakfast selection, kitchen fresh plus standards
Nothing. Needs fully covered for a reasonable price in the Big Easy.
The streetcar stop point is in front of this hotel , good restaurant beside this hotel
Great location in the less busy/noisy Garden District. Easy access to the street car which picks up less than a block from the hotel and goes to French Quarter. The hotel offers a small gated parking lot with free parking. Free breakfast has more offerings than expected including a waffle station and two other hot items. Hotel staff closely monitors the food in the mornings to make sure nothing runs out. Bonus of fresh cookies around 3-4 pm every day.
AC limited to bedroom area
We had to puppies and the best west was much reasonable than a lot of hotels with similar locations. The trolley was directly on at Charles. And super convienent and the area felt safe and very walkable.
The location was so convenient to the trolley, shopping and restaurants and to downtown. Staff was very professional, helpful and professional.
The room was dusty and the bathroom floor had hair on it as well as the toilet. It definitely could have used a more through cleaning.
Location, The whole place was great! Included parking is nice as most don't seem to offer it.
Bathroom was very small, but manageable.
Pet Friendliness & Location; very close to trolley
can hear trolley at night
Locations was excellent.....really nice area of town and to escape the craziness of the Bourbon Street.
The ventilation for restroom was poor. and bugs flew in from outside.
Staff were amazing, great location to the river walk.
Location was perfect for taking son to Tulane, halfway between Tulane and downtown. Trolley car access was terrific.
Some trouble trying to print in the business office but probably a microsoft update issue. Staff worked hard to resolve problem.
Great location. Nice neighborhood and right on path of cable car to take transportation to all tourist destinations.
Very friendly and helpful staff. Clean rooms, fenced parking lot behind the hotel. Perfect location to reach Garden District, French Quarter, Magazin Street etc. Adjacent mexican restaurant (Superior Grill) has best margaritas in town!
It isn't a complain but the breakfast area is very small.
I thought the hotel was good for the price. Breakfast was good and my friend loved the waffles.
There is limited parking.
Front desk was really friendly and nice.
My shower curtain had a bad smell. I also found paper left behind around the edges of the bed. Last, the toilet had stains that I had to clean.
Being near the trolley. Restaurant next door was excellent. Staff recommended another a few blocks down and it was also excellent. The staff was super friendly! Breakfast was good. Also enjoyed the cookies in the afternoon! Free parking was a plus.
Can't think of a thing.
The friendliness of the staff!
First night had to park at an overflow parking garage.
Location was okay - right on Saint Charles with a street car stop nearby. Secure parking and lots of restaurants nearby.
Our room was right next to the hotel airconditioning unit. The floor and walls vibrated the whole time. The only way to counter this was to put our own wall unit on which was louder. Had to sleep with ear plugs.
Loved the location and staff. Room very clean and quiet. Wonderful trip.
Nothing to dislike!
The room had a stuffy smell and was not aired out.
All of the Staff that I came into contact with were very friendly and helpful. I came to Louisiana on a medical emergecy and I was not sure when I would be leaving. The staff was very helpful with extending my stay and letting me know of any cancelations so I would not have to transfer hotels while I am here. The continental breakfast is great and the hotel is very clean. My room was clean and nice. I would highly recommend this hotel to anyone that comes to the area. When I come to Louisiana this is the hotel I would stay in.
Staff was super friendly and had treats for my dog, too! They have a gated parking lot, and gave me a gate remote, so cool!
The parking lot entrance was very poorly thought out. You had to enter the hotel past all the garbage cans, opened kitchen door and the employees smoking area.
We had a great stay at this hotel. The location is great and the staff was fabulous. No complaints : )
I liked everything except the construction going on outside. Very classy hotel.
We loved everything about our stay. Especially that you are a pet friendly Inn. Everyone was so nice and supplied everything we needed. Loved the outside sitting on the front at breakfast time.
We would have loved to be in a room that faced the front of the building but that was not a real problem.
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