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3636 Saint Charles Avenue, New Orleans, LA 70115, United States of America – Show map
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172 properties in New Orleans
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95 verified reviews
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Best Western Plus St. Charles Inn's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not possible).
Free public parking is available at a location nearby (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One child under 2 years is charged USD 10 per night in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 95 reviews
Value for money
Show reviews from:
Conveniently located next to the the New Orleans French Quarter, this historic hotel is a gateway to the some of the city's most treasured cultural landmarks and attractions.
Score from 503 reviews Good
Only 1 mile from the New Orleans French Quarter, this hotel features an outdoor swimming pool and a whirlpool. Free Wi-Fi is also included.
Score from 181 reviews Wonderful
Harrah’s Casino and the French Quarter district are within a 5 minute walk of this New Orleans hotel. It offers on-site dining and free Wi-Fi.
Score from 1135 reviews Very good
This New Orleans hotel is 2 miles from Harrah's Casino and features free Wi-Fi. A microwave and refrigerator are provided in every room at the Pontchartrain Hotel. A desk is also available.
Score from 289 reviews Very good
Very quite, friendly staff
The beds were terrible. There was no hot water a couple of times, and the room smelled like smoke.
The features at the hotel (breakfast, inside parking)
Small Size of the bed
Free parking and proximity to trolley line. Staff very accomodating.
Room cramped. Online photos give appearance of larger space.
Location on the trolley line is so nice. Good breakfasts with lots of choices Comfy beds. Well worth it!
Breakfast, afternoon cookies and fruit.
What's not to like!
The trolley is located right in front of the hotel and it took about 30 minutes to get into the city centre. The hotel seems a little old but it was clean and our room was comfortable.
There wasn't a huge selection of food available for breakfast and there were only a few tables meaning some guests had to share a table to eat.
We usually stay down in the French Quarter when we go to New Orleans , but this time we decided to switch it up and stay here and we loved it!
close to my girl's college
Free, secure parking Steps to St. Charles trolley to all things New Orleans Neighborhood setting Free computer station, WiFi Roomy rooms w/full bath plus separate vanity w/sink & makeup mirror. Yummy fruit infused water Breakfast selection, kitchen fresh plus standards
Nothing. Needs fully covered for a reasonable price in the Big Easy.
The streetcar stop point is in front of this hotel , good restaurant beside this hotel
Great location in the less busy/noisy Garden District. Easy access to the street car which picks up less than a block from the hotel and goes to French Quarter. The hotel offers a small gated parking lot with free parking. Free breakfast has more offerings than expected including a waffle station and two other hot items. Hotel staff closely monitors the food in the mornings to make sure nothing runs out. Bonus of fresh cookies around 3-4 pm every day.
AC limited to bedroom area
We had to puppies and the best west was much reasonable than a lot of hotels with similar locations. The trolley was directly on at Charles. And super convienent and the area felt safe and very walkable.
The location was so convenient to the trolley, shopping and restaurants and to downtown. Staff was very professional, helpful and professional.
The room was dusty and the bathroom floor had hair on it as well as the toilet. It definitely could have used a more through cleaning.
Location, The whole place was great! Included parking is nice as most don't seem to offer it.
Bathroom was very small, but manageable.
Pet Friendliness & Location; very close to trolley
can hear trolley at night
Locations was excellent.....really nice area of town and to escape the craziness of the Bourbon Street.
The ventilation for restroom was poor. and bugs flew in from outside.
Staff were amazing, great location to the river walk.
Location was perfect for taking son to Tulane, halfway between Tulane and downtown. Trolley car access was terrific.
Some trouble trying to print in the business office but probably a microsoft update issue. Staff worked hard to resolve problem.
Great location. Nice neighborhood and right on path of cable car to take transportation to all tourist destinations.
Very friendly and helpful staff. Clean rooms, fenced parking lot behind the hotel. Perfect location to reach Garden District, French Quarter, Magazin Street etc. Adjacent mexican restaurant (Superior Grill) has best margaritas in town!
It isn't a complain but the breakfast area is very small.
I thought the hotel was good for the price. Breakfast was good and my friend loved the waffles.
There is limited parking.
Front desk was really friendly and nice.
My shower curtain had a bad smell. I also found paper left behind around the edges of the bed. Last, the toilet had stains that I had to clean.
Being near the trolley. Restaurant next door was excellent. Staff recommended another a few blocks down and it was also excellent. The staff was super friendly! Breakfast was good. Also enjoyed the cookies in the afternoon! Free parking was a plus.
Can't think of a thing.
The friendliness of the staff!
First night had to park at an overflow parking garage.
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