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Newest reviews for Best Western Plus St. Charles Inn

  • Krystle
      United Kingdom
    August 25, 2014

    Staff were amazing, great location to the river walk.

    9.6

  • Anonymous
      United States of America
    August 22, 2014

    Location was perfect for taking son to Tulane, halfway between Tulane and downtown. Trolley car access was terrific.

    Some trouble trying to print in the business office but probably a microsoft update issue. Staff worked hard to resolve problem.

    10

  • Anonymous
      United States of America
    August 2, 2014

    Great location. Nice neighborhood and right on path of cable car to take transportation to all tourist destinations.

    10

  • Anonymous
      United States of America
    August 1, 2014

    Very friendly and helpful staff. Clean rooms, fenced parking lot behind the hotel. Perfect location to reach Garden District, French Quarter, Magazin Street etc. Adjacent mexican restaurant (Superior Grill) has best margaritas in town!

    It isn't a complain but the breakfast area is very small.

    9.5

  • Brittni
      United Arab Emirates
    July 27, 2014

    I thought the hotel was good for the price. Breakfast was good and my friend loved the waffles.

    There is limited parking.

    7.5

  • Anonymous
      United States of America
    July 22, 2014

    Front desk was really friendly and nice.

    My shower curtain had a bad smell. I also found paper left behind around the edges of the bed. Last, the toilet had stains that I had to clean.

    6.7

  • Paul
      United States of America
    July 21, 2014

    Being near the trolley. Restaurant next door was excellent. Staff recommended another a few blocks down and it was also excellent. The staff was super friendly! Breakfast was good. Also enjoyed the cookies in the afternoon! Free parking was a plus.

    Can't think of a thing.

    10

  • Vonde
      United States of America
    July 21, 2014

    The friendliness of the staff!

    First night had to park at an overflow parking garage.

    7.9

  • M.
      United States of America
    July 20, 2014

    Location was okay - right on Saint Charles with a street car stop nearby. Secure parking and lots of restaurants nearby.

    Our room was right next to the hotel airconditioning unit. The floor and walls vibrated the whole time. The only way to counter this was to put our own wall unit on which was louder. Had to sleep with ear plugs.

    5

  • Anonymous
      United States of America
    July 15, 2014

    Loved the location and staff. Room very clean and quiet. Wonderful trip.

    Nothing to dislike!

    8.3

  • Ravi
      United States of America
    July 11, 2014

    The room had a stuffy smell and was not aired out.

    8.3

  • Martha
      United States of America
    July 3, 2014

    All of the Staff that I came into contact with were very friendly and helpful. I came to Louisiana on a medical emergecy and I was not sure when I would be leaving. The staff was very helpful with extending my stay and letting me know of any cancelations so I would not have to transfer hotels while I am here. The continental breakfast is great and the hotel is very clean. My room was clean and nice. I would highly recommend this hotel to anyone that comes to the area. When I come to Louisiana this is the hotel I would stay in.

    10

  • Erica
      United States of America
    June 24, 2014

    Staff was super friendly and had treats for my dog, too! They have a gated parking lot, and gave me a gate remote, so cool!

    10

  • Diane
      United States of America
    June 24, 2014

    The parking lot entrance was very poorly thought out. You had to enter the hotel past all the garbage cans, opened kitchen door and the employees smoking area.

    7.9

  • Anonymous
      United States of America
    June 23, 2014

    We had a great stay at this hotel. The location is great and the staff was fabulous. No complaints : )

    10

  • Joseph
      United States of America
    June 22, 2014

    I liked everything except the construction going on outside. Very classy hotel.

    Construction

    9.2

  • Mary
      United States of America
    June 2, 2014

    We loved everything about our stay. Especially that you are a pet friendly Inn. Everyone was so nice and supplied everything we needed. Loved the outside sitting on the front at breakfast time.

    We would have loved to be in a room that faced the front of the building but that was not a real problem.

    9.6

  • Anonymous
      United States of America
    May 20, 2014

    The room was very clean and quiet. The staff was also very friendly. Breakfast was great! We would definitely stay here again.

    No complaints.

    8.3

  • Debora
      Brazil
    May 17, 2014

    Excellent hotel! The location is the best in town! The breakfast is more than expected!

    10

  • Ira
      United States of America
    May 12, 2014

    Good value. Good breakfast. Great location.

    Musty smell in rooms.

    7.5

  • John
      United States of America
    March 30, 2014

    Location is great. Walk out and hop on the St. Charles streetcar to Canal St. or to the Carrolton area. Guest room had a full bath and an extra lavatory. Very handy. Hot breakfast was very good.

    Elevator is a little small. Would barely hold a luggage cart and the two of us.

    9.6

  • Heath
      United States of America
    February 22, 2014

    Staff we're very helpful and friendly. Room was very clean.

    8.8

  • Anonymous
      United States of America
    February 16, 2014

    The staff was very helpful and friendly. The location is great.

    9.6

  • Anonymous
      United Kingdom
    January 5, 2014

    Car Parking, Streetcar accessibility

    Room 220 had noisy ventilation units outside both windows. Was told that room was allocated as we booked thru an agency! Comforters on top of mattress make it too soft. Breakfast at 9.30 on the Sunday was pretty bare and not replenished

    6.3

  • Brian
      Australia
    December 12, 2013

    very handy location

    eating breakfast off paper plates with plastic cutlery

    9.2

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