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242 East Woodlawn Road, Charlotte, NC 28217, United States of America – Show map
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80 verified reviews
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Best Western Sterling Hotel - Charlotte's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 25 per day.
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free), 24-Hour Front Desk, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 80 reviews
Value for money
Show reviews from:
Located off Interstate 85 just a 5 minute drive from Charlotte Douglas International Airport, this hotel features airport shuttle service services and a continental breakfast.
Score from 73 reviews Review score
In the University Place area of Charlotte, North Carolina, this hotel features both an outdoor pool and an indoor pool.
Score from 68 reviews Good
Located 5 miles from Charlotte Douglas International Airport, this Charlotte, North Carolina hotel offers free airport and local shuttles and a seasonal outdoor pool. Guest rooms provide free Wi-Fi.
Score from 65 reviews Very good
Only 3 miles from Charlotte Douglas International Airport, this hotel is close to a variety of area attractions and provides guests with thoughtful complimentary amenities.
Score from 166 reviews Review score
Easy access to any where we needed to go. It was quiet.
Breakfast was ok, but did not compare to Hampton Inn.
small half pillows. they kept winding up on the floor and I had to pick them up during the nite and put them back on the bed.
Loved that all we had to do was walk around the building to catch the train into town. Easy access without paying higher hotel rates in a more quiet setting. Lots of eating nearby also.
Couldn't hook up to Wi-Fi.Wish there had been a better breakfast selection. The danish were cold and uninviting. But really, breakfast doesn't make or break a stay. The coffee was always fresh and really good and that is the most important thing to me!
Just like home, convenient,
Some staff are nice, some aren't, overall, it's a good experience, I'd go back again. Nice breakfast, simple but enough.
Some staff are not that nice, we left the please clean sign on the door, and when we got back, the sign was still there, it was late, so we just didn't bother anyone.
Not aware of construction and there were no vending machines in which to by something to drink at night
Hotel located near rail to uptown. Restaurants and shopping within walking distance. Shuttle to/from airport. Quiet room.
Bathroom could do with makeover.
lobby under construction
The hotel was under renovations and I haven't been informed at the time of booking.The entire hotel is very dated. The same bad breakfast every day.
It was cheap, so I guess you get what you pay for.
My room was connected to an adjacent room with a door. The problem is that the door was not large enough to fit in the actual door way. You could see clear into the neighboring room. Not too mention, hear everything that they were saying, phone conversations, the tv, etc.
easy to get around plenty of food choices outside the hotel nearby free Wi-Fi clean and neat free shuttle to the airport
under renovations- didn't have a good first look appeal food choices in the morning did not accommodate my needs
1 block to bus and light rail for easy transit to downtown/stadium. Free Wi-Fi Printer in business center Waffles at breakfast.
Area in front of front desk was taped off for some reason. Only one desk clerk, so service was slow. No safe in room.
It was within walking distance to the rail system
No. 1, the housekeeping staff propping the exit door open with a used bathtowel for access while cleaning the rooms and leaving it there all day and night. When bringing it to the attention of the desk clerk, it still continued to happen. A very serious safety issue when my door was located next to the exit door and anyone from the street could walk up the side stairs and enter the building. No. 2, finding black bugs floating in the bottom of the ice machine. No. 3, the microwave was plugged into a surge protector that was plugged into a regular extension cord - fire hazzard?
Ice machines not working. very few late night snacks, 1 machine in lobby and expensive.
Breakfast was ok, and the lady attending breakfast was very nice!
The room, towels were dirty, uncomfortable beds , bathtub was dirty. Expensive hotel for what it offers.
Friendly staff. Dinner discount at quality restaurant across the street from hotel. On main road to airport.
Easy check in. Smiling service. No surprises.
Clean, comfortable and easy to find. Nice breakfast and everything in the room worked properly.
No decent smoking area, but not a big deal.
The staff was very efficient and courteous.
I would have liked hot chocolate on the breakfast bar. Tea or hot chocolate would also be nice in the room.
Front desk staff not very friendly. Had questions on how to get to a specific location, and felt like it was an effort or bother for staff to assisist. Bathroom was not the most cleanly of bathrooms, tud was dirty looking and rust around drain.
Close to a lot of amenities
Pillows were hard as a rock
location was perfect. Room was nice and pretty spacious
Towels were gray in color and needed to be replaced
Employees were friendly and very helpful. Room was very organized and clean.
The bed was comfortable and the room had been updated
There was mold and the walls were dirty needed paint
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