Best Western Terrace Inn Boston  

Location

Motel rather than hotel. The carpeting was dirty and there was food in the fridge from the previous guest.

Very comfortable, excellent free breakfast definitely more than just continental. Good internet signal.

The only problem was that though it is not that far out of the centre of Boston, the train is very slow with lots of stops. The train stop is very near hotel.

The location was great since it was 5 minutes from the train line. Also they let me check in early and leave my car parked at the hotel for our second day while we went to the aquarium. Very friendly staff. Breakfast was good as well.

Convience, flat screen tv, motel in city

Decore, soft bed heating/cooling system didn't work that well

Close to transportation .

+ Different prices for the same room at the same time ...very bad . people rented with half my price & I could hear that with my own ears in the lobby . + poor knowledge of staff . +breakfast quality could improve a lot . +only one p/c working at the lobby . +only one toaster working at breakfast . +poor room cleaning .. + furniture is poor quality with broken legs table

Where do I begin, the parking is ridiculous. The parking lot does not have enough spaces for all the guests to park. The heater was incredibly noisy. The front desk called our room at midnight, while we were sleeping to inform us that there had been complaints that we were being too loud, when in fact it was the apartments across the way that were causing all the noise. When I brought it to the attention of the staff the next morning how unacceptable it was to call us with out checking it out themselves first, they insisted that they did check it out and " oh we must gave made a mistake" After the phone call it took my mom ad I at least an hour to fall back asleep after being startled out of a sound sleep. Absolutely ridiculous , I would never say there again,

The people working the desk and the person in the breakfast area were very accomodating and nice.

The bed was soft, the room was not clean; our 1st day they didn't vacuum, the 2nd day they didn't come in to clean at all. The leg on the only table was off the whole time. The heat could not be adjusted and was uncomfortably warm, they said it was an old building and they had other complaints. Our bathroom window could open but not close.

Near t station. Friendly stuff

Problem with the heating

The heating didn't work and this was not so nice because it was very cold.

Not much. There were enough pillows and the room was plenty warm.

Room shabby for the price (even though I understand Boston is entitled to charge an arm and a leg for cheap motel accommodations).

The staff helped to book me a car service in the morning. The breakfast was good.

The front desk person wasn't there when I came to check in and had to wait for 15 minutes to check in. The room had a strange smell like cat urine. The hotel was nowhere near Boston University and so had to take a car service. Also had to walk to dinner at night which I didn't want to do. Rate was too high for what this facility is.

I liked the location of the hotel, because it was right across from my son's apartment. The convenience was great!

The room was nice and clean. The hotel did not have any special facilities, but was good enough for a solo traveller doing business in the city. Fairly good breakfast.

I had to leave the main room of the hotel (where are the reception and the breakfast) to reach my room. This is nice in a summer/spring weather but could be a problem in the winter or during rainy days.