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380 Winter Street, Waltham, MA 02451 – Show map
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6 properties in Waltham
Including hotels, apartments, villas and more.
140 verified reviews
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Best Western TLC's staff speaks: Spanish, English
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Fitness Center, Indoor Pool (all year)
Food & Drink
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 140 reviews
Value for money
Show reviews from:
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Score from 344 reviews Good
It is very easy for us to get to and from Fenway.
I loved everything about this place. Very comfortable, and the reception was more than helpful.
Nice facility, free parking, good breakfast, good restaurant
Noisy restaurant, busy desk staff
Clean and modern. Large rooms
The room was well equipped with a keen eye for the guest's comfort.
We suggest to add tea bags to the coffee corner.
Front desk staff was very accommodating and responsive.
The breakfast staff couldn't wait for us to leave so they could close down for the morning.
Included all important amenities. Pillows were nice.
A little overpriced. Just cause near Boston. TV was fuzzy on a lot of channels. Didn't like thermal blanket. Too hot even though thin. Maybe good for winter. Hard to turn on water in bath tub.
Room appeared to be recently redecorated and very nicely.
Distance from Boston too long. Still had to drive a way to T Station. Also, don't know what happened to toilet height, awkwardly low and the bathroom is quite tight with door opening into it.
Breakfast, indoor pool and exercise room. The room is comfortable and the WiFi access and speed was fine.
It would be nice to have a hot tub beside the pool, and the exercise room needs to upgrade, or at least better maintain the equipment. The elevators are very slow. A small thing - the bathroom door is too close to the toilet when opened and stubbed toes. Not much you can do about it as it is really that the bathroom should be a bit larger.
Great pub and food next door
Breakfast lacked options and anything hot
nice room, clean and nice staff
they were remodeling so the air in th common areas was off, only one elevator was in service. WI-FI would not work.
It was clean and quiet.
Construction in lobby.
The bathroom was much to small. One could hardly turn around in it. It was about the size of the space allocated in an airplane, minus the tub. The room was dirty with food left behind the bed and on the floor. The sink and the tub did not drain. The breakfast was poor at best. We were basically very disappointed with the hotel. We did expect Best Western to be of the standard of the other hotels inn the area. Neither I or my wife would recommend this particular hotel for a place to stay in Boston. I almost felt guilty to be so disappointed with Best Westerns when I compare it with others we have stayed in around the country.
Assistance from staff when our key didn't work and concerns about the refrigerator.
Not a thing!
Friendly and helpful staff; Spacious room excellent location
price is on the high side
Shower needs a grab bar.
Breakfast was very good.
Pool closed. Said my reservation for a double couldn't be honored but they had a king, After looking at my son, they understood my need and magically found me a room.
For the money, I'd come back here every time. Good breakfast too.
Can't think of anything.
Had a graduation to go to and location for that purpose was convenient. Breakfast was fine.
When I cancelled one of the rooms on this reservation they made a mistake and cancelled both. When I arrived they told me there was no room for me. It was only after producing my email confirming I had only cancelled one room did they look into it, agreed they had made a mistake and found a room. Given there was not another room in town to be had they were very cavalier about tossing me out when they thought I had cancelled.
cozy, clean, calm, friendly staff
no washing machines
We've stayed here before, and it is even more beautiful now with the recent renovations. We can't wait to see the renovated breakfast room next time. My kids love the pool and the waffle maker!
Please get another waffle maker. It is very popular, and the line can take 20 minutes or more, since it takes nearly 3 minutes for each person to make just one waffle.
We liked the bed and the room
I booked a room with a queen size bed. Upon our arrival they told us we had been down graded to two double beds... at the time of our check - in 2am. I asked the person at the desk if it would be possible for a late check out... I asked if 1pm was possible... she told me it would not be a problem... at 11:15 later that morning we were awakened by two people outside our door asking when we were checking out... keeping in mind I asked for a late check out. I told the woman at the door who was very rude we were told we could check out at 1pm. she responded with "well no body told me" So I said I would talk to her manager later... when we checked out I spoke the girl at the desk a different one. I explained the situation and she assured me the manager would call me which she never did... the lack of communication at the hotel and the unwillingness to do the right thing by the customer is truly astonishing... I will never stay there again and I'll be sure to tell all my family and friends how badly I was treated... that's a promise.. I may also post something on Craig's List as to how bad the service is...
The bathroom needs some updating.
Nice breakfast included.
Clumps of hair in the pool and just outside if the pool. Gross. Long wait when we arrived to check in and there was no one ahead of us.
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