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Newest reviews for Best Western Plus Hotel Tria

  • Anonymous
      United States of America
    July 21, 2014

    Good , handy location, with a convenient shuttle to Harvard Square.

    Sad breakfast fare. Decor is looking tired.

    5.8

  • Debra
      United States of America
    July 15, 2014

    Shower didnt work

    5.8

  • Anonymous
      United States of America
    July 13, 2014

    There are shuttles commuting between Harvard University and the hotel (the shuttle driver was a very nice guy). Overall the facility of the hotel is very good. It is close to the campus of Harvard University and free parking.

    One front desk person did not have positive attitude to us. When we arrived, a wrong room was assigned to us, where somebody was still living in. We informed the person immidiately that the room was not the one we booked. The person looked angry and insisted that nothing was wrong. Fortunately, the person realized her carelessness. You know what? The person did not even say "I am sorry". Anyway, the person does not have a professional attitude to the customers.

    6.3

  • Sonia
      United States of America
    May 12, 2014

    the people were very nice and very helpful.

    the light in the rooms was very bad.

    6.3

  • Shaun
      United States of America
    May 11, 2014

    Spacious and modern rooms. Unlike other Best Westerns I have stayed in the past

    10

  • Margaret
      United States of America
    May 6, 2014

    I love that this is a dog friendly hotel, and will be staying here all the time with our pup, as we visit family in the area often...I will suggest this to our entire family who travel to Somerville, MA

    9.6

  • Lura
      United States of America
    April 27, 2014

    the staff (including drivers and cleaning) were exceptionally friendly and helpful. Breakfast was good and the man in charge friendly and helpful Rooms were comfortable and well equiped

    delays in taxi service

    9.2

  • Diana
      United States of America
    April 13, 2014

    Pet friendly, and close to stores and restaurants.

    9.2

  • Jean
      United States of America
    April 8, 2014

    Everything

    10

  • Anonymous
      United States of America
    March 16, 2014

    Proximity to Rte. 2, Rte, 128, etc.

    Price - too expensive

    7.1

  • Timothy
      United States of America
    March 16, 2014

    Beds

    7.5

  • Nadine
      Northern Mariana Islands
    March 3, 2014

    Front desk personnel were so accommodating, humanistic, positive and helpful. We came back from work at 10:30 p.m. and had not eaten dinner, the kitchen was closed, but they made us grilled cheese sandwiches. That was wonderful!

    I would have wanted more of a variety for breakfast as I had a very long day:(

    7.9

  • Dennis
      United States of America
    March 2, 2014

    Good location near Alewife T stop (about a half mile). Strip mall nearby with Starbucks, Whole Foods etc..

    7.5

  • Victoria
      United States of America
    February 15, 2014

    Free parking, breakfast buffet

    8.8

  • Anonymous
      United States of America
    December 10, 2013

    The front desk staff was great. Very personable and helpful.

    Just a little far out from Harvard, but the shuttle bus was a big help.

    9.6

  • Jennifer
      United States of America
    December 7, 2013

    I thoroughly enjoyed our stay. I loved the convenience of the train station to the hotel. I really liked the fact that when we booked our room this also allowed us to have a buffet style breakfast the following day.

    9.6

  • Anonymous
      United Kingdom
    November 25, 2013

    Good location

    One member of staff was particularly unhelpful. All others were good though!

    7.1

  • Mary
      United States of America
    November 19, 2013

    Free breakfast was great!! Good variety of food, and a pleasant place to sit and enjoy it. Our room was clean and very comfortable. Very close to the Alewife T station, so we were in down town Boston in less than half an hour.

    9.2

  • Patricia
      United States of America
    November 4, 2013

    breakfast

    toilet stopped up - but was fixed fast. did not want towels changed daily - they were not on the floor - but were changed anyway.

    8.3

  • Stephen
      United States of America
    November 3, 2013

    several staff members were particularly courteous and helpful the shuttle service was great

    the rooms were in need of an update/renovation. windows didn't open :( mattresses were particularly stiff

    6.7

  • Anonymous
      United States of America
    October 28, 2013

    Staff was very friendly. Room was a good size and was clean. Shuttle was very helpful. Breakfast was good.

    I wasn't thriiled about paying as much as we did, but I realize the price was good for the city and the events that were taking place at the time.

    7.1

  • Anonymous
      Italy
    October 14, 2013

    Awful place with crazy rates terrible breakfast and awful staff. Totally regret my visit

    - Super expensive - HORRIBLE MATTRESSES - STINKY HALL AND STINKY ROOMS - VERY POOR BREAKFAST (FRUITS WERE ROTTEN INSIDE!!!) - THE HOTEL IS AWFUL, CHEAP AND POOR IN EVERYTHING - AWFUL PEOPLE TO INTERACT WITH!!! - FREE PARKING IS PROVIDED ONLY IF YOU DO NOT USE BOOKING.COM TO MAKE YOUR RESERVATION, THIS IS ABSURD!!! I WILL NEVER USE THIS HOTEL EVER AGAIN IN MY LIFE AND I WILL SUGGEST ALL MY FRIENDS IN BOSTON TO ABSOLUTELY AVOID IT AND DISSUADE ALL FRIENDS AND FRIENDS OF FRIENDS TO EVEN STEP INTO IT. I'LL IMMEDIATELY SPREAD THE WORD ALSO ON FACEBOOK BECAUSE THIS HOTEL STINKS AND THEY CHANGE CRAZY AMOUNTS FOR A CRAPPY PLACE THAT MADE AWFUL OUR STAY IN BOSTON. I CAN'T REMEMBER WHEN WAS THE LAST TIME I HAD SUCH A HORRIBLE EXPERIENCE IN A HOTEL!!! A MOTEL WOULD HAVE SERVED US DEFINITELY BETTER!!! STAY OUT OF THIS PLACE, IT WOULD MAKE YOUR STAY SERIOUSLY AWFUL.

    2.5

  • Anonymous
      United States of America
    October 8, 2013

    room very clean, staff very friendly breakfast a plus

    a bit too pricey

    7.5

  • Anthony
      United States of America
    October 8, 2013

    Rats attacked me out side

    2.5

  • Joann
      United States of America
    September 29, 2013

    The friendly service, close parking, elevator access good. rooms were clean and cheerful.

    9.6

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