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5618 Vineland Road, Orlando, FL 32819, United States of America – Show map
Excellent location – rated 9/10! (score from 256 reviews)
Rated by guests after their stay at Best Western PLUS Universal Inn.
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256 verified reviews
They speak your language!
Best Western PLUS Universal Inn's staff speaks: Spanish, English
Booking is safe
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Tour Desk, Ticket Service, Laundry, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
The maximum number of total guests in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Score from 493 reviews Good
Derek was great employee
Huge clean room with good bathroom facilities and quality products. Breakfast was really tasty although had limited hot food choice, but it was free! No inhouse restaurant but plenty of choice for eats just across the car park. Excellent value for money, we'd definitely stay there again.
No drawers to put your clothes in, so we couldn't unpack. Not a problem if you're only staying a few days but could be an issue if staying longer. Breakfast room was a bit small.
All the food options steps from the hotel. Accomadating staff - we checked in at 10am - from 24hr bus trip. Shuttles to almost any destination. Such a pleasure!!
Walking distance to Universal studios
Clean room, near Universal studios, Sea world and Wet n wild
Cost, service, cleanliness.
Breakfast, discount ticket sales not discounted.
Location to the park was excellent. Beds were comfortable even though the hotel is a little outdated.
Our room's air conditioner didn't work well. We needed a plunger for the toilet. No one on staff so we had to do it ourselves. Room outlets were old and our chargers kept falling out of the sockets. The breakfast was soso. Some items appeared old to me when I ate them.
It was great for the money, I would recommend this hotel. The mattress and pillows were very comfortable. Had a great sleep.
Our group liked the vaulted ceilings, and the flat screen tv, the decor, and the cleanliness.
There were scratches on the closet doors that had the paint peeling off.
The location is perfect, the hotel is 2 min drive distance to Universal Studios and Orlando Premium Outlet. The breakfast was rich and the rooms were clean.
Location, breakfast, room comfort, location, accessibility, room cleanness, room mates, general housekeeping
Night of Sept 27 front desk not helpful when ask about toilet clog. TV control problem was reported to the front desk morning of Sept 25 she treat me as an ignorant or lack of knowledge about TV controls. I have home DIRECTV Cable and Dish. I elected for not reporting it any more live with deficient control system.
Ease of check in & layout of rooms
Pillows were very uncomfortable Breakfast choice was limited with poor quality of juice on offer
Great location right across the street from universal studios Some nice staff - some not so nice Free parking
Old and worn feeling A/C smells like mold
Close to Universal Studios, free shuttle to all main theme parks. Good complementary breakfast, clean roomy room with refrigerator & microwave. Close to restaurants.. Everyone very nice... highly recommended this place
Great location Very good size rooms Very comfortable beds Very helpful staff at reception Easy to walk to the parks Free car parking Close to Walgreens, a bar and japanese/chinese restaurant
Very minor point - safe didn't work in our room and wasn't repaired despite two requests. (Very minor issue)
Facilities were excellent particularly the laundry room
nothing to dislike
Breakfast was Food
Facility was very clean and staff were very helpful. Location convenient to Universal Studios.
Poolarea is small
The convenience of it's location is the best. We had a lovely stay while visiting Florida.
The rooms were clean, staff was pleasant, within walking distance to Universal, & breakfast options were great considering it was included in the room price.
It is close to Universal Studios and it includes a hot breakfast that helped us save money.
Only thing i didnt like was that the fan extractor in the bathroom worked poorly.
Everything was good to excellent but for the air conditioning unit right outside our window which disturbed our sleep immensely - room 113 avoid at all costs being travellers from UK we really should have asked for a move but too shattered to complain then grumpy with no sleep constant droning from this machine .... AVOID this room 113 ....... This spoiled our holiday somewhat Best Western what compensation you offering .......!!!!!
The aur conditioning unit right outside our window absolutely unacceptable again Best Western compensation to keep your customers coming back to you please .....
The hotel was clean and a reasonable price. Breakfast was included and it changed each day to include different items. Beds were comfortable and the room was spacious.
The pool is a bit small. Also, the pool is cement, and my daughter bumped into the wall and got 3 bad scratches on her face.
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