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Newest reviews for Best Western West Greenwich Inn

  • Patricia
      United States of America
    July 29, 2014

    Spacious room; the bed was comfortable. Everything was clean. A good deal overall.

    Wimpy shower, had to get rid of a big ant, breakfast was so-so, but no worse than complimentary breakfast at other hotels. Need to offer more gluten-free options.

    7.9

  • Anonymous
      United States of America
    July 26, 2014

    Very attractive room. Large and convenient. Nice pool. Friendly and helpful staff.

    9.2

  • Victor
      United States of America
    July 22, 2014

    Easy access to southern Rhode Island without traffic congestion

    Not much dining access within 10 miles

    9.6

  • Clint
      United States of America
    July 22, 2014

    Breakfast

    Rooms older looking

    7.5

  • Lesley
      United States of America
    June 26, 2014

    The room was large and clean. Carmen was the only staff member showing any degree of professionalism when dealing with us.

    Front desk attendant was unfriendly and did not provide any local dining options when asked. Also unresponsive to a call made after check out to recover an item left in the room. Same with the housekeeping supervisor 2 days later. We had to call a third time before Carmen assisted us within minutes of our call. I was surprised to see the front desk staff at the sister property smoking outside the main entrance in the evening while we were taking a walk. Bed was hard. Carpet had a large mismatched poorly patched area at the entry. Overall not a value for the cost of the room.

    5

  • Victoria
      United States of America
    May 6, 2014

    This place was great! However, in fairness to full disclosure, I had just had the night from H-E-double hockey sticks at a lesser location, so I could be a tad clouded in my judgement. Room was clean, staff was friendly, wi-fi was awesome.

    The only downer to this location is that they do not have an elevator. Ordinarily, this is not a problem for me, however, I was on a two week vacation and had two over-sized suitcases to haul up their stairs by myself. I'm sure if I had asked, someone would have helped me, but ask for a ground floor if you have mobility issues or a ton of luggage.

    7.9

  • Anonymous
      United States of America
    February 22, 2014

    Hotel facility is very clean and well maintained. The room had refrigerator and micro wave.

    The hotel was on route 1, which was extremely busy and it was hard to enter.

    9.2

  • Johann
      Switzerland
    January 23, 2014

    great breakfast

    10

  • Howard
      United States of America
    November 13, 2013

    Everything The staff was great. Maria is a credit to the company, she was outstanding in her efforts to make everyone feel at home. Pleases tell her the couple from New Hampshire said hi .

    10

  • Chris
      United Kingdom
    November 5, 2013

    Always nice to have a swimming option and the hot tub was very much that.

    The staff member at breakfast was poised like a Headteacher waiting for a child to make a mistake.

    7.5

  • Alexei
      Austria
    October 16, 2013

    The location is great!

    10

  • Anonymous
      United States of America
    September 23, 2013

    Very comfortable room and great breakfast.

    We were in room 154...there was a couple in room 152 fighting. This was very disturbing for us. Someone knocked on their door and the fighting stopped. The police should have been called.

    10

  • Anonymous
      United States of America
    August 15, 2013

    Comfortable bed; Spacious room

    Breakfast was abysmal; breakfast area too small for number of people.

    9.2

  • Becky
      United Kingdom
    August 13, 2013

    The pool and spa pool was the main feature - we loved it. Lovely room size and fridge. Friendly room-maid who sorted the door straight away. Hot water all the time.

    Pool was a bit chilly on Sunday morning. Some decorating needed re- doing. Window-sil mid-stairwell had dead flies and dust all over it. Our bathroom had a smell of drains.

    8.3

  • Melissa
      United States of America
    July 12, 2013

    Your staff was outstanding and very helpful, everyone from the front desk to person setting up breakfast. The rooms were very clean and comfortable and centrally located to my needs. I will be staying with you on my return trips to the area.

    I did not understand the lack of elevator or steps with no alternative for someone with a disability

    9.6

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