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Newest reviews for Beverly Hills Plaza Hotel

  • Duane
      United States of America
    September 14, 2014

    Staff very attentive & welcoming! Nice, comfortable room!

    Kitchen could use a little work.

    10

  • Anonymous
      Saudi Arabia
    September 5, 2014

    friendly staff, great location, very clean rooms, I got a suit and I loved it!

    you will not find your room easily! very confusing. Also, although the hotel from the outside and the lobby as well look very classy, the way to the rooms is kind of two stars hotel.

    9.2

  • Carissa
      Australia
    September 1, 2014

    Staff were lovely, great cocktails, food was nice, the quaintness made it feel intimate

    there were a couple of flights of stairs to get our bags down and we had 5 cases.

    6.7

  • James
      United States of America
    August 31, 2014

    Great location! In the heart of Beverly Hills, close to everything. Swanky boutique hotel with lots of old Hollywood charm and decor. Loved it!

    Pool service could have been better. Needed more staff out by pool taking food/drink orders!

    9.2

  • Saud
      Saudi Arabia
    August 31, 2014

    they do not let me to stay more than 12:30 pm for check out and they do not respect them customers

    4.6

  • Susie
      Australia
    August 19, 2014

    Everything! Courteous, friendly and efficient staff. Beautiful room, very nicely presented, clean, welcoming. Great attention to detail. Exceptional! Wished we were staying much longer. We will definitely return for a longer stay.

    Could not fault this place in any way!

    10

  • Dana
      Romania
    August 14, 2014

    location

    staff at frondesk

    5.8

  • Eli
      Japan
    August 13, 2014

    The stuff were excellent- kind and helpful, sleeping was great on a nice bed. Coffee maker, plates, cups, silverware etc. Made it comfortable to bring in food and have quiet breakfast in the room. The hotel has nice plants all around and nice pool though I didn't had the chance to use it.

    The location made it impossible to get out without a car, so walking around is out of the question. The elevator does not reach all rooms so big luggage is hard to carry without help. The rooms had a kind of "old" smell but after opening the windows it cleared up.

    6.7

  • Barbara
      United States of America
    August 9, 2014

    I love the water feature throughout the west rooms; that's where I like to stay. The pool is lovely, the entire setting very relaxing. I love the kitchenettes, a huge draw for us.

    Allowing guests to smoke at the pool and at the hot tub. We stayed in room 614 right next to the hot tub; the smoking there is annoying. But it did not get in to our room, so the seals around the door were really good.

    8.3

  • Andrew
      Abkhazia, Georgia
    August 8, 2014

    Our upgrade room was fantastic. we were given a suit with seperate bedrooms, ensuits and a huge lounge. Staff were so polite and ready to help. Service around the pool was great and the standard of food and drinks were excellent. If I return to Beverly Hills I will certainly stay there again.

    WiFi was terrible.

    8.3

  • Nabil
      Kuwait
    August 5, 2014

    Location

    Housekeeping

    7.9

  • David
      Hong Kong
    August 4, 2014

    This is the 2nd time I have stayed at the Beverly Hills Plaza Hotel & I really cannot fault it. The staff are fantastic & it is a really lovely property & the rooms are excellent & the food although limited is great. All round a first class experience!

    The only thing I can fault the hotel on is having the bar close at 9 pm.They really need to change that.

    9.6

  • David
      United States of America
    July 31, 2014

    Swimming pool

    The people in the room next door were up talking loudly until 3:30 am. The walls are very thin. I had to call the front desk to complain. Hotel management never even apologized for the inconvenience. Hotel staff were not helpful at all when I asked for recommendations for transportation to a local attraction.

    5.4

  • Sandra
      United States of America
    July 31, 2014

    The lobby and and main property by the poor was beautiful. The room was luxurious and the bed and bedding was very comfortable and of high quality.

    I was supposedly "upgraded" to the "Penthouse Suite" which was a major hike to the back of the property far away from the pool and lobby areas. I had to literally hike through a confusing maze of corridors and several different flights of stairs. I would never have found my room or found my way back to the lobby without the bellman. The two sliding glass doors in my suite were the original doors circa 1950 and faced the roof of the adjacent building and a wall of air conditioning units (thankfully I travel with ear plugs). Entering into the suite was like stepping back into 1960 ' s Beverly Hills, which in some ways was cool, but not my preference for business travel. I prefer modern updated accommodations. The sofa and carpet were worn and had stains. The aimoire was on visible wooden shims to level it. If probably will not stay here again, but if I do, I will definitely request a poolside room and will not accept a room on the "back 40."

    10

  • Antonio
      United States of America
    July 18, 2014

    Interesting hotel design. Great value for money. Fantastic facilities. Very good bar staff. My first stay they left little chocolates on my pillow!!!

    The food is a bit pricey. WiFi is not free anywhere.

    10

  • Tommy
      United States of America
    July 15, 2014

    Rooms

    Slippery by pool

    10

  • Rohan
      India
    July 11, 2014

    I really liked this hotel and had nothing to complain from the facilities and the room and the location

    Maybe, it was just our bad luck but our room had bed bugs and after complaining for 2 nights we had to finally change our room for the last night. Also, the on site restaurant left a little to be desired with the solitary dish we ordered so we didnt try again.

    8.3

  • David
      United States of America
    July 8, 2014

    Hotel has all the amenities...plus affordable overnight parking, which is a must.

    9.6

  • Anonymous
      United States of America
    July 6, 2014

    need to pay extra fee for wifi

    9.2

  • Susan
      United States of America
    July 6, 2014

    no complimentary anything - coffee in the morning would be nice. Room needed updating - looked old and dirty

    4.6

  • Karel
      Belgium
    June 26, 2014

    location, facilities

    cheaper rooms are sitting next to very noisy airco units. wifi is very expensive ($10) for 1 device only

    7.5

  • Leif
      United Kingdom
    June 23, 2014

    A very quiet part of the city. Close to shopping and public transportation.

    9.2

  • Anonymous
      United States of America
    June 22, 2014

    Having to pay for internet.

    10

  • Douglas
      United States of America
    June 19, 2014

    The property is well maintained with lots of cozy areas to sit outside. There are quaint reminders everywhere that this is an older hotel such as the privacy/maid buttons by the door that are very 1960's.

    Unfortunately, there are also bad reminders that this is a facility from the middle of the 20th century. The walls are a bit thin and poorly insulated. It's not the cold, but the noise that comes through. Not so good if you're a traveller used to modern hotels. They're a little of fashioned in other ways too. They still charge $10/day for Internet! :-(

    8.8

  • Michelle
      United States of America
    June 18, 2014

    This hotel was the absolute best I have ever stayed at! The room we stayed in was so spacious, clean, and beautiful for the rate we were paying a night. The staff was beyond helpful and friendly, which made our stay SO enjoyable. This will always be my go-to place when I have trips to LA. Cannot wait to go back!

    10

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