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320 Decatur Street, New Orleans, LA 70130, United States of America – Show map
Excellent location – rated 9.4/10! (score from 211 reviews)
Rated by guests after their stay at Bienville House Hotel.
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172 properties in New Orleans
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211 verified reviews
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Bienville House Hotel's staff speaks: English
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Food & Drink
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Meeting/Banquet Facilities
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 25 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 211 reviews
Value for money
Show reviews from:
Harrah’s Casino and the French Quarter district are within a 5 minute walk of this New Orleans hotel. It offers on-site dining and free Wi-Fi.
Score from 1139 reviews Very good
Bourbon Orleans Hotel features a restaurant and outdoor saltwater pool.
Score from 261 reviews Excellent
This historic boutique hotel is located less than a mile from New Orleans’ vibrant French Quarter District.
Score from 366 reviews Excellent
In the center of the French Quarter, this boutique hotel is a 5-minute walk from Jackson Square. This cozy hotel features an outdoor saltwater pool and rooms with a refrigerator.
Score from 1079 reviews Excellent
We love everything about this place. Kanard and Tiera are the best!
Wish we could have stayed longer
Good, old school hotel in the Quarter. Nice people.
Our room was spacious and had a large terrace.
Breakfast could be improved.
Location to local tourist sites Heated Pool ("salted" vs chlorine?) Cynthia (front desk)
Dripping faucet NEVER fixed in bathroom!!! Continental Breakfast Coffee
Although it was not in the heart of the French Quarter, it was close enough to enjoy ALL the benefits. The price was the best in the Quarter but the service didn't reflect the low cost. Staff was professional, friendly and knowledgeable. The room was adequately sized and clean.
They didn't have Hot Chocolate.
Comfortable, Charming Centrally Located. Within walking distance to wherever you need to be. Excellent value.
The location was near all the places we enjoy while visiting New Orleans.
The room's air conditioning was not working. Even though it is December, it was quite warm. We did not contact the front desk, just opened the balcony door for the evening breeze. The room was a little small but we didn't spend much time in it.
The beautiful drapes and high ceiling in our room gave the feel of old southern charm. Within walking distance of all of our French quarter tour sites.
location, Some help very good and nice
parking attendant not efficient at all. stayed on phone
very close to the French quarter
one day, room was not cleaned
Clean, comfortable rooms. Charming courtyard. Friendly and helpful staff. A great deal in the French Quarter.
Room Bed and awesome continental breakfast. Beautiful courtyard and pool!
Parking priceis too high!!
Rude people parking your car
THE STAFF WERE GREAT; VERY HELPFUL AND FRIENDLY.
DID NOT KNOW THERE WAS NO WINDOW IN THE ROOM. FELT A BIT CONFINED WITHOUT A WINDOW.
Location is excellent. The breakfast included in the room price is good enough (although just based on pastries). Staff is nice and helpful.
No stairs, just one elevator. Breakfast could improve with some fresh food.
3 minute walk to Bourbon Street. Huge room with huge comfortable bed.
A little pricey. Breakfast could be better and availability of seating could be a lot better.
Use of space in room was wise and creative
Check in staff was LACKING in hospitality for sure. Breakfast server was much better.
Great bed and pool. Great desk staff. Good valet, though he seemed over-worked (maybe additional staff needed for busy times).
The locks were being replaced. So we had to either stay in our room when they were being replace (took about 45 minutes) or leave all of our stuff unattended in the room with the door open (no way). That was very inconvenient and there's no reason the door locks could not have been changed before check-in or after check-out. Also, the location of the stairs was not obvious. Not everyone likes elevators and we should be able to use the stairs if wanted or needed.
The housekeeping, breakfast, front desk, and concierge staff were very friendly and helpful. The concierge, Thomas, was extremely helpful and polite; he helped us navigate the many different tour guides and places to see and where to eat.
We specifically requested 2 beds but only got one. Was told when we arrived that bed requests were indeed only requests and that they did not have to honor them. There were two big conferences that week and we could not book a room elsewhere, so we were stuck. The hotel computers were down the entire first day we were there so things were a little chaotic but that presumably was just a glitch so very forgivable. The breakfast was ok but could use a bit more variety of fruits other than just apples. Overall, a good stay, however.
Easy to get to both the Quarter and the Central Business District.
Back rooms have a nice shared patio, but no view.
The WiFi was complementary, and the parking was not as much as i thought it would be. What i needed was in walking distance, Bourbon street was close enough to walk, but still pretty quiet. the room size was perfect. The lighting was a bit dim, however the bathroom lighting took care of that. The staff was friendly, helpful, and full of useful information as to how to get around, what to carry and what not to carry.
The lobby could get a bit crowded at times, also one elevator that was moving a bit slow made the wait times a bit long. Also it would have been nice if their restaurant would have been open.
The hotel was really nice with a great view of the river.
The grumpiest hotel staff I have ever encountered. Walked up to check in and they did not even say hello, we had to do all the talking. Not happy at that job - Go get another one!
Perfect location for walking around town. Close enough to everything. Loved the valet parking.
Breakfast was a little on the high carb side. Would like to have seen some fruit. Coffee was very weak.
Very loud music every night
Charming oasis in the middle of the city excitement. Close to the beautiful river walk Jackson square and bourbon street. The inside rooms are very quite. I liked the fourth floor because of the small courtyards.
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