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320 Decatur Street, New Orleans, LA 70130, United States of America – Show map
Excellent location – rated 9.4/10! (score from 235 reviews)
Rated by guests after their stay at Bienville House Hotel.
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236 verified reviews
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Bienville House Hotel's staff speaks: English
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Food & Drink
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Meeting/Banquet Facilities
Paid WiFi, Newspapers
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults are charged USD 25 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 235 reviews
Value for money
Show reviews from:
In the center of the French Quarter, this boutique hotel is a 5-minute walk from Jackson Square. This cozy hotel features an outdoor saltwater pool and rooms with a refrigerator.
Score from 1128 reviews Excellent
In the heart of the French Quarter, this New Orleans hotel features a lush courtyard with a marble fountain and a heated saltwater pool. Free Wi-Fi is available in all rooms.
Score from 431 reviews Very good
3 blocks from Bourbon Street, this all non-smoking hotel in New Orleans features French Quarter décor and a seasonal outdoor pool. Spacious rooms include free Wi-Fi and a flat-screen cable TV.
Score from 547 reviews Very good
Situated in the French Quarter, this New Orleans hotel was built in the 1800s and provides simple rooms with coffee facilities. Guests are a 5 minute walk from Jackson Square.
Score from 670 reviews Excellent
The location is perfect. It's close to so many things to do and see. The staff was very helpful an the court yard is beautiful!!
Staff was friendly and helpful. Room was great with an amazing view and quant balcony. Bed was so comfortable I almost fell asleep as soon as I laid down. Nice size tub and shower made for a great relaxing bath.
Liked the beauty of the hotel. The room was comfortable and clean. Bathroom was clean with lots of hot water.
The front desk staff were very unfriendly. The woman at the desk never cracked a smile. Front desk staff acted like they had no interest in helping us. Continental breakfast was terrible. No selection and we could not pour our own coffee. The woman serving coffee would only fill our cup half full!
location, historical building
The staff were fantastic! Very friendly and helpful
The beds in rooms with 2 double beds are small. Tight fit for 2 adults
staff not very friendly
Location location location!
Beds were small and not the most comfortable in the world, but adequate. Price was hiked up for Mardi Gras.
location, nice room, convenient parking, close to everything
very clean rooms nice decor
Cynthia at the Front Desk was a wonderful person. She was the best ever person that I have dealt with at a Hotel.
We loved the kind and attentive staff and our king size bed was so comfy. Also the courtyard was beautiful to enjoy a bite of breakfast.
There could have been a little more variety in breakfast choices.
Room was spacious and clean.
Valet parking and pickup not very efficient and too expensive
Good friendly boutique hotel
Lack of breakfast options
Love the hotel
Room close to elevator
The staff at Bienville House was wonderful. They were friendly and helpful, quick with advice and suggestions. The accommodations were charming!
Cool room Comfortable bed Great morning coffee Friendly and Accomodating Staff
Slow elevator Incovenient stayway exit
I was on vacation and got woke up at 6 am every morning due to renovations on the floor above me. I mentioned this to the front desk, but nothing was done about it
Great location in the French Quarter close to restaurants, shops, and historic sites but providing a quiet and welcoming retreat for sleep. The central courtyard and pool was charming as a backdrop for breakfast (but not conducive to swimming). The parking valet was pleasant and efficient.
We were billed for an additional night we had not booked and the full amount of the stay erroneously charged to the credit card on the day of booking. It took an hour to sort out the correct payment with the staff who doggedly kept mounting arguments to justify the billing, but which our emails from Booking.com easily disproved. Guest parking was $32 per day but there was no other viable option. The breakfast was very poor quality, the staff surly and with just disposable plastic utensils available.
The location was great, close to everything, even though on the edge of the French Quarter. Staff was friendly, helpful and fast to answer any of our needs. Style and character of facilities overall were good.
The bathroom could have been updated some and a little cleaner.
We love everything about this place. Kanard and Tiera are the best!
Wish we could have stayed longer
Good, old school hotel in the Quarter. Nice people.
Our room was spacious and had a large terrace.
Breakfast could be improved.
Location to local tourist sites Heated Pool ("salted" vs chlorine?) Cynthia (front desk)
Dripping faucet NEVER fixed in bathroom!!! Continental Breakfast Coffee
Although it was not in the heart of the French Quarter, it was close enough to enjoy ALL the benefits. The price was the best in the Quarter but the service didn't reflect the low cost. Staff was professional, friendly and knowledgeable. The room was adequately sized and clean.
They didn't have Hot Chocolate.
Comfortable, Charming Centrally Located. Within walking distance to wherever you need to be. Excellent value.
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