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Newest reviews for Big Pines Mountain House

  • Dave
      United States of America
    August 28, 2014

    Convenient

    It was so convenient and nice environment close to everything

    7.5

  • Kelly
      Japan
    August 26, 2014

    Good location and big rooms.

    The surrounding area can have a bit of noise and the hotel has thin walls.

    9.2

  • Anonymous
      United States of America
    August 25, 2014

    staff, location, decent breakfast although mostly carbs, good price for the area, clean room with everything we needed.

    None of these really affected our stay, but it might matter to some folks. The air conditioner really didn't work very well. I actually prefer to open the windows but there were no screens so that felt kind of weird. The phone in our room did not work at all but since we didn't need it, I didn't worry about it.

    9.2

  • Anonymous
      United States of America
    August 24, 2014

    This is an older facility but everything worked fine, it was clean, and had friendly staff. That's what counts.

    8.8

  • Greg
      United States of America
    August 23, 2014

    There was no breakfast being served by 7:30 am on Sunday, August 24. A little concerned about having to park car on street or in parking area outside the hotel.

    7.5

  • Connie
      United States of America
    August 19, 2014

    For an older hotel it was nice. Good location for walking to the casino, beach and all the shops. Would I stay there again yes. Prices were very reasonable.

    The only thing that I saw was or could use new curtains, and new paint, other wise not bad

    7.5

  • Wenchi
      United States of America
    August 18, 2014

    -the room is big enough - the kitchen is clean

    -the lock of window is broken -not many parking spots

    7.9

  • Ritchie
      United States of America
    August 18, 2014

    location is close to casinos.

    1st room had a dripping shower head, so changed rooms.

    8.3

  • Anonymous
      United States of America
    August 18, 2014

    We liked the location and easy access.

    Outdated room furniture and bathroom.

    6.7

  • Cecilia
      United States of America
    August 17, 2014

    Not far from casinos.

    Parking. There happened to be a concert that night. Parking lot full and parked outside of the area.

    5.8

  • Michael
      United States of America
    August 14, 2014

    I like the area of the hotel. It's location. It has a grassy area in front of some of the rooms. All the rooms we have stayed in seem to different.

    The pool is never warm enough. Maintenance staff are always watering the lawn and adding cold water to the pool. Please heat this pool more...

    6.7

  • Celia
      United States of America
    August 14, 2014

    Location

    Pillows to firm made my nite sleep very uncomfortable also the shower need to be more clean.Also needs to update TV to Flat Screen Needs a bit paint some Pictures on the walls would Help.

    6.3

  • Stella
      United States of America
    August 12, 2014

    Location Kitchenette strict 10pm noise rules

    Breakfast-not worth walking over to check out.

    7.9

  • Ed
      United States of America
    August 11, 2014

    Upper level rooms are quieter Easy checkin-checkout Across from the Village at Heavenly Easy walk to Beach Area and Casinos Breakfast has the basics with great view! Kitchenettes are Great Value! Helpful Staff - Manuel, Noemi and Sam

    Ok Pool, small with few chairs around

    8.8

  • Rose
      United States of America
    August 10, 2014

    Location, clean rooms, spacious rooms.

    Had a billing issue that was not resolved during my stay.... ended up with three charges for my stay and no credit still issued after a week of being gone. The manager is young and I'm not sure if inexperience is the issue or not. There is no elevator, so be sure you are up to walking up stairs and carrying luggage to second floor. Only one ice machine and it is located by the office which is inconvenent. Limited parking, so you may have to walk a distance from the car.

    7.5

  • Jon
      United States of America
    August 7, 2014

    Location and value.

    Wifi and breakfast.

    7.9

  • Debra
      United States of America
    August 5, 2014

    2 blocks from casinos. Great hole in the wall Mexican restaurant 1 block away. Friendly staff, good price, clean rooms.

    Liked everything!

    9.6

  • Mark
      United States of America
    August 4, 2014

    It served the purpose for what we needed but wouldn't recommend or stay there again.

    Most everything. The floor in the bathroom was all soft and mushy around the toilet. Definitely dry rot or termites.

    5.4

  • Emma
      United Kingdom
    August 3, 2014

    Clean, comfortable rooms, with a kitchenette. Nice pool and decks with BBQs. There is a great supermarket within walking distance and we enjoyed having a BBQ one evening. The Laundry facilities were good. Everyone was very friendly, staff always helpful. You get a free pass to a beach that is 5-10 min walk away. We stayed two nights and could have stayed longer.

    Nothing to add, except maybe the air conditioning is very noisy. But at least we had it!

    10

  • Bruce
      United States of America
    August 2, 2014

    Great value, located next to major attractions such as one block to Heavenly Gondola and shops, just a few blocks to private access beach, next door to big Nevada casinos (Harveys-Harahs), park near your door.

    Parking lot, like all of Lake Tahoe, is cramped, requires care in parking and getting out.

    8.8

  • Nicolas
      Belgium
    August 1, 2014

    -Excellent value for Money -Tahoe is Beautiful -Hotel is extremely comfortable and quiet, perfect if you just need a comfortable place to crash at the end of a long day

    -Nice breakfast but could be more extensive choice

    10

  • Adrian
      United States of America
    July 31, 2014

    Bed are comfortable. We arrived early and the staff let us use the pool while we were waiting for our check in time and have a pass to the private beach. The staff was great and very generous. The room was nice. Bathroom was clean. Pool was refreshing.

    AC is a small unit very hard to cool room down. Continental breakfast was very basic, lots of carbs and no protein.

    9.6

  • Rita
      United States of America
    July 31, 2014

    Location

    Air conditioner in wrong place was hot while trying too sleep during booking was asked smoking non smoking there for had walk too street too smoke which was inconvenience and miserable

    4.6

  • Ronald
      United States of America
    July 30, 2014

    Nice friendly staff

    Open seam in carpet Mold on shower curtain Chips on tub Poor breakfast (toast m coffee) TV did not work until staff reset Room not ready at 3pm

    6.3

  • Gian
      Italy
    July 30, 2014

    Beach pass and breakfast both included were an added value. Location is good both for the beach and for the casino and restaurant shop area, as you can go both on foot. Parking in the hotel premises included in the price was also welcome.

    5.8

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