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111 Mason Street, Tenderloin, San Francisco, CA 94102, United States of America – Show map
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Hotel Bijou's staff speaks: Filipino, French, Spanish, English
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WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
Filipino, French, Spanish, English
From 3:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 100 reviews
Value for money
Show reviews from:
Named on the National Register of Historic Places, this hotel offers Victorian charm combined with modern amenities and is a short walk from area attractions, including cable car lines.
Score from 1886 reviews Good
This downtown San Francisco hotel is a block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel provides massage services and a tour desk.
Score from 2006 reviews Very good
Adjacent to the landmark Dragon Gate in San Francisco's historic Chinatown, this cozy hotel offers easy access to major attractions along with comfortable accommodations and friendly service.
Score from 454 reviews Good
This eco-friendly San Francisco hotel features rooms furnished with coke bottle blankets and recycled furniture. It provides guests with free use of bicycles. Union Square is 1 mile from the hotel.
Score from 222 reviews Review score
Close to public transportation. Helpful staff.
The staff was very nice and helpful.
Due to a convention the prices were more than tripled. This was definitely not value for money (it was just a standard hotel room: bed, tv, shower). During the night we woke multiple times due to shouting from street (we were on the 6th floor I think). My girlfriend didn't feel safe. Parking is impossible and costs 40 dollars per night.
The Hotel is located close to the Bart Station "Powell St" so it is very easy reachable from the airport. Busses, Cable Car, Metro and a variety of shopping locations are around the corner as well. The room was big enough, everything functioned and was clean. The stuff was nice and helpful. The reception is permanently manned.
The breakfast is not included in the price. The area around the hotel is crowded with beging people and drugdealers. But the doors are locked up during the night and police and security officers have been present most of the times.
The room is cozy, relaxing, and not dark (gloomy). The staff are accommodating. Good breakfast.
Showerhead spray less water and it takes time for us to finish washing all soaps and suds.
The staff helpfull, the location excellent
Noisy location, bad sleep, homeless in the from door
The location near Powell station is very comfortable. So easy to get around from there.
Eddy Street is very loud , so no sleeping with open window. Many homeless people around. The hotels website says 'luxury" and there is no justification for this wording.
Front line staff was excelent
The manager was very nice and polite. She speaks few languages. Room is very clean and comfortable. The location is great. And they show old movie at night and gave you glass of vine!
The room was clean.
The graveyard front desk guy gave the worst customer service ever!! He should be working in a jail than a hotel.The tv did not work at all.
Did not get a lot for your money in comparison to cheaper and nicer places we stayed at through our trip, very disappointed for the money we spent and what we got.
Almost everything, very friendly staff, very good value for money for a city like San Francisco.
Homeless fighting and yelling in the street all day long.
- clean und nice rooms - friendly staff
- expensive parking like everywhere in SanFran
noise from across the street during late hours
I enjoyed the convenience of my closeness to the Civic Center and Downtown. Plus the staff is very kind and attentive. They assisted me in the best way possible to ensure my stay was pleasant. I have stayed there before, and never had a complain about Anything.
The guest before me left used towels in the bathroom, and they weren't picked up. Also a box of pizza, and a bag for ice. I assume Housekeeping did not fully clean the room after the previous guest. I went to check in, and was told check in time was at 3pm. I should've called before arriving, but they did offer and stored my luggage and let me use a private restroom at my time of arrival. Also they provided me fresh towels and toiletries upon request.
WiFi was not working all the time. Breakfast...what Breakfast. It could be better.
Great location for the price
Everything about the hotel was really good, the facilities, the location, the staff was really helpful. Walking distance from public transportation and shopping area.
It was really noisy at night because of all the homeless people in the neighborhood.
It is located near Union Square, close to BART so it is easy to get to from the airport. The staff was exceptional, friendly, helpful and the hotel is very well-maintained and redone.
The location is next to Eddy St where there are lots of homeless people hanging around as well as a club that was noisy most of the night. If we had a room that didn't face Eddy St. I am sure it would have been quieter and more enjoyable.
systems were not working. Old TV's. very very bad reception. computer printers not wotking. undependable Internet
Attractive paint, interesting theme. Good sheets, towels and shower. Very close to Union Square.
Would rather have duvet covers as bed spreads did not feel clean enough.
Central location close to Powell BART and Powell/Mason cable car terminus.
Location is perfect! They serve free hot water and coffee, tea, hot chocolate are great! The staffs are very nice and friendly~If you want to save your budget and stay in super convenience place, you can choose this hotel.
We have 4 people stayed in a double room, it's too small! The room looks like only for 2 people. I required for a quite room when I had booking online, but my room is next to mason street, even though we stayed in 6th floor, it's still too noise at midnight! But they served ear plugs, it's works!
Excellent location! Nice personal touch
Elevator was broken the whole 5 day period we were there and our room was in the 6th floor. Not so nice! Wi-Fi was unstable and signal weak.
Front desk people recption and location are excellents
Awful internet connection (did not work at all). Elevator out of order during 6 days of my 11 days staying...in a 5th floor room.
Best location. Good cost.
Noisy at midnight. No microwave. No refregirator.