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111 Mason Street, Tenderloin, San Francisco, CA 94102, United States of America – Show map
The Hotel Bijou has been under new management for the past 5 years. The General Manager and most of the front desk staff have been with us 5 years, or more. The Majoirty of the housekeeping department has been with the hotel between 15-20 years. What makes the property special to me? As Manager for the Hotel Bijjou, when I first stepped into the property I got a good vibe from it, the hotel theme colors are vibrant they automatically place you in a good mood. I also love the Hotel Bijou's move theme.
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They speak your language!
Hotel Bijou's staff speaks: Filipino, French, Spanish, English, German
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WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Vending Machine (drinks), 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
Filipino, French, Spanish, English, German
From 3:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 100 reviews
Value for money
Show reviews from:
Placed in downtown San Francisco's Tenderloin district, only a few minutes from popular attractions such as Union Square, this motel offers comfortable accommodations in a central and convenient...
Score from 560 reviews Good
This hotel is in San Francisco’s Theatre District, across from the Curran and ACT Theaters. Shopping at vibrant Union Square is just a 2-minute walk away. A 24-hour front desk is available.
Score from 1523 reviews Review score
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2146 reviews Very good
This motel is in San Francisco's Marina District, minutes from Fisherman's Wharf and other attractions. The motel has free on-site parking.
Score from 407 reviews Good
April 23, 2015
the neighborhood is a bit sketchy, but everything was great inside my room.
room was spotless and bed was comfortable.
April 11, 2015
Friendly staffs and convenient location to shopping and metro.
March 9, 2015
Homeless screams all me night and nothing can be done here. Slept with earplugs. My brand new cable was silently replaced with old and almost ripped one, suspect the cleaning lady.
It's ok hotel with good location near market street and even with own movie theater!
February 12, 2015
The homeless hang out spot is right across the street from the hotel windows. These people are very loud at night, they scream, fight, and play loud music. It was hard to sleep first night. Wifi was choppy and asked to relogin every couple of hours.
The hotel itself is very nice and staff is very friendly.
January 28, 2015
Low water pressure in shower. Pillow was too soft.
Location is very convenient to public transportation and shopping. Room and bathroom was decent size for SF. Had inside room so very quiet.
December 5, 2014
Close to public transportation. Helpful staff.
November 3, 2014
Due to a convention the prices were more than tripled. This was definitely not value for money (it was just a standard hotel room: bed, tv, shower). During the night we woke multiple times due to shouting from street (we were on the 6th floor I think). My girlfriend didn't feel safe. Parking is impossible and costs 40 dollars per night.
The staff was very nice and helpful.
November 3, 2014
The breakfast is not included in the price. The area around the hotel is crowded with beging people and drugdealers. But the doors are locked up during the night and police and security officers have been present most of the times.
The Hotel is located close to the Bart Station "Powell St" so it is very easy reachable from the airport. Busses, Cable Car, Metro and a variety of shopping locations are around the corner as well. The room was big enough, everything functioned and was clean. The stuff was nice and helpful. The reception is permanently manned.
October 28, 2014
Showerhead spray less water and it takes time for us to finish washing all soaps and suds.
The room is cozy, relaxing, and not dark (gloomy). The staff are accommodating. Good breakfast.
October 26, 2014
Noisy location, bad sleep, homeless in the from door
The staff helpfull, the location excellent
October 11, 2014
Eddy Street is very loud , so no sleeping with open window. Many homeless people around. The hotels website says 'luxury" and there is no justification for this wording.
The location near Powell station is very comfortable. So easy to get around from there.
October 3, 2014
Front line staff was excelent
September 30, 2014
The manager was very nice and polite. She speaks few languages. Room is very clean and comfortable. The location is great. And they show old movie at night and gave you glass of vine!
September 25, 2014
The graveyard front desk guy gave the worst customer service ever!! He should be working in a jail than a hotel.The tv did not work at all.
The room was clean.
September 17, 2014
Did not get a lot for your money in comparison to cheaper and nicer places we stayed at through our trip, very disappointed for the money we spent and what we got.
September 2, 2014
Homeless fighting and yelling in the street all day long.
Almost everything, very friendly staff, very good value for money for a city like San Francisco.
July 29, 2014
- expensive parking like everywhere in SanFran
- clean und nice rooms - friendly staff
July 13, 2014
noise from across the street during late hours
July 2, 2014
The guest before me left used towels in the bathroom, and they weren't picked up. Also a box of pizza, and a bag for ice. I assume Housekeeping did not fully clean the room after the previous guest. I went to check in, and was told check in time was at 3pm. I should've called before arriving, but they did offer and stored my luggage and let me use a private restroom at my time of arrival. Also they provided me fresh towels and toiletries upon request.
I enjoyed the convenience of my closeness to the Civic Center and Downtown. Plus the staff is very kind and attentive. They assisted me in the best way possible to ensure my stay was pleasant. I have stayed there before, and never had a complain about Anything.
June 12, 2014
WiFi was not working all the time. Breakfast...what Breakfast. It could be better.
May 17, 2014
Great location for the price
May 12, 2014
It was really noisy at night because of all the homeless people in the neighborhood.
Everything about the hotel was really good, the facilities, the location, the staff was really helpful. Walking distance from public transportation and shopping area.
April 27, 2014
The location is next to Eddy St where there are lots of homeless people hanging around as well as a club that was noisy most of the night. If we had a room that didn't face Eddy St. I am sure it would have been quieter and more enjoyable.
It is located near Union Square, close to BART so it is easy to get to from the airport. The staff was exceptional, friendly, helpful and the hotel is very well-maintained and redone.
April 21, 2014
systems were not working. Old TV's. very very bad reception. computer printers not wotking. undependable Internet
April 13, 2014
Would rather have duvet covers as bed spreads did not feel clean enough.
Attractive paint, interesting theme. Good sheets, towels and shower. Very close to Union Square.
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