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111 Mason Street, Tenderloin, San Francisco, CA 94102 – Show map
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84 verified reviews
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Hotel Bijou's staff speak: Filipino, French, Spanish, English
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Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Airport Shuttle, 24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
Filipino, French, Spanish, English
From 3:00 PM
7:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 10 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hotel Bijou accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
**PLEASE NOTE: Hotel accepts pets under 20 lbs. Charges may be applicable. Contact the hotel for prices.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 84 reviews
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- clean und nice rooms - friendly staff
- expensive parking like everywhere in SanFran
noise from across the street during late hours
I enjoyed the convenience of my closeness to the Civic Center and Downtown. Plus the staff is very kind and attentive. They assisted me in the best way possible to ensure my stay was pleasant. I have stayed there before, and never had a complain about Anything.
The guest before me left used towels in the bathroom, and they weren't picked up. Also a box of pizza, and a bag for ice. I assume Housekeeping did not fully clean the room after the previous guest. I went to check in, and was told check in time was at 3pm. I should've called before arriving, but they did offer and stored my luggage and let me use a private restroom at my time of arrival. Also they provided me fresh towels and toiletries upon request.
WiFi was not working all the time. Breakfast...what Breakfast. It could be better.
Great location for the price
Everything about the hotel was really good, the facilities, the location, the staff was really helpful. Walking distance from public transportation and shopping area.
It was really noisy at night because of all the homeless people in the neighborhood.
It is located near Union Square, close to BART so it is easy to get to from the airport. The staff was exceptional, friendly, helpful and the hotel is very well-maintained and redone.
The location is next to Eddy St where there are lots of homeless people hanging around as well as a club that was noisy most of the night. If we had a room that didn't face Eddy St. I am sure it would have been quieter and more enjoyable.
systems were not working. Old TV's. very very bad reception. computer printers not wotking. undependable Internet
Attractive paint, interesting theme. Good sheets, towels and shower. Very close to Union Square.
Would rather have duvet covers as bed spreads did not feel clean enough.
Central location close to Powell BART and Powell/Mason cable car terminus.
Location is perfect! They serve free hot water and coffee, tea, hot chocolate are great! The staffs are very nice and friendly~If you want to save your budget and stay in super convenience place, you can choose this hotel.
We have 4 people stayed in a double room, it's too small! The room looks like only for 2 people. I required for a quite room when I had booking online, but my room is next to mason street, even though we stayed in 6th floor, it's still too noise at midnight! But they served ear plugs, it's works!
Excellent location! Nice personal touch
Elevator was broken the whole 5 day period we were there and our room was in the 6th floor. Not so nice! Wi-Fi was unstable and signal weak.
Front desk people recption and location are excellents
Awful internet connection (did not work at all). Elevator out of order during 6 days of my 11 days staying...in a 5th floor room.
Best location. Good cost.
Noisy at midnight. No microwave. No refregirator.
Fairly close place to the centre Very clean and quiat
The fact that you have beverage service, and though we have yet to not have other plans at night, the movies in your theater are a nice touch. You should have popcorn available for purchase.
Located on the edge of the Tenderloin. Yelling people on the street were heard from our room at night. There was also a communicating air shaft in the bathroom. We heard everything said and done in another patron's bathroom. It was a little embarrassing.
clean, simple, very good value considering how expenssive hotels in SF are
very heavy presence of homeless people who hang out at night accros the street from the hotel and make plenty of noise.
The room was spacious, comfortable, and very clean. The hotel location was great, and the desk attendants were friendly.
Everything was great except the internet connection. Slow when it worked, and would cut out for 20mins at a time. I couldn't even check email or the directions to a restaurant. Other people complained as well. The hotel should have enough bandwidth for the number of guests, or else not advertise free internet.
The location is pretty good. I felt safe.
2nd floor outer room was very loud. The hotel could use an update. The bedspreads were tired and old. Rooms are very small as with any old hotel.
The location is good.
WiFi is not stable, the back street is noisy in the night and a lot of weird guys.
Location was great. Walking distance to Union Square. Most of the staffs were very nice.
Homeless people were nearby and it was noisy at night.
great location, excelent staff
noisy tenderloin , i recomend you to inform the customers of the noisy external rooms I would prefere the inner rooms not the outside ,
Location for the price
Clean. The price is comparative. Good idea for showing movies about San Francisco.
Internet connection is week and not stable.
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