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2151 Laurelwood Road, Santa Clara, CA 95054, United States of America – Show map
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23 properties in Santa Clara
Including hotels, apartments, villas and more.
147 verified reviews
They speak your language
Biltmore Hotel & Suites's staff speaks: Filipino, Spanish, English
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Outdoor Pool, Grounds
Fitness Center, Hot Tub
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Car Rental, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
One child under 4 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 147 reviews
Value for money
Show reviews from:
This modern hotel is next to Mission College and 3 miles from San Jose International Airport. It features an outdoor pool and free wine receptions.
Score from 153 reviews Good
Santa Clara University is less than a mile from this hotel. Free Wi-Fi and a free daily continental breakfast are offered. Rooms feature a flat-screen cable TV.
Score from 104 reviews Good
This Santa Clara motel is a 10-minute drive from Santa Clara University. It features free morning coffee in the lobby and rooms have cable TV.
Score from 93 reviews Review score
This hotel is located off Highway 82 and within a 5-minute drive of downtown Santa Clara. The hotel offers a business center with Wi-Fi and rooms with a flat-screen TV.
Score from 19 reviews Review score
walking into a rude front desk clerk. Will be my only stay there.
Close to Levi stadium
food was horrible beds & pillows left something to be desired room was not ready when i arrived.
Friendly staff. Nice, clean hotel
There was no lift to my room, which meant that I had to drag a large bag up a flight of stairs. Also, the bar closed at 11pm sharp. I would have expected a resident to get a drink after 11pm. There was no amenities close to the hotel, and therefore, I had to get a taxi to get to any shops/restaurants.
Nice common area
The place is secretly an old motel dressed up with a pretty new front end.
location; upgrade to suite; free wifi
tired interior - lobby and room "extra" amenities typical of business hotels are absent (i.e. coffee in lobby) overpriced
I like that it was close to the freeway and where I was going the next day
The room smelled like stale cigarette smoke, the bed was not comfortable, the bedding wasn't nice, in general it felt like a $50 motel but it cost over $200 for a night.
I LOVE STAYING HERE. THE POOL IS ALWAYS NICE . THE PLACE IS ALWAYS VERY CLEAN.
THE STAFF AT THE FRONT DESK NEEDS TO IMPROVE.
I did like that our room was outside faceing. It was very nice to be able to go out to the truck.
The room that were in the building had a stale smell as you walk threw the hall you can smell it.
Good location, good correction of a bad first impression - but a little too late.
Some rooms should just not be given to guests. Compensation is not enough. I stayed a couple of nights, and they were all good, but the first night, on a noisy room was hard to recover from.
The small size of the room, The dirty carpet, The bedbugs we found on the last morning.
Great food, good sleep. (No noisy people late at night)
Difficult location due to proximity to highway exit.
Room Pool Ambiance Decor Breakfast
Waiting 1.5 hours for "pool view suite" only to find out they actually didn't have one!
The room was nice especially the TV, bed and pillows and there wasn't a lot of guest noise. I liked the fact that the check out time is 12 noon instead of 11 like so many hotels.
No shower cap in bathroom and nowhere to get food from 9 to 12 I think it was and then after lunch time nothing till 5pm, which is a bummer if you are not checking in till 3pm, but this is not a disaster. They sell snacks but if you are real hungry that doesn't work.
Beautiful hotel and great location! The staff was friendly, the pool/jaccuzzi were heated, and the breakfast buffet was delicious!
That it was at least clean
Almost everything they screwed up on our rooms we were on a family vaca with other family members and they made us wait forever to get checked in and even when we came back to get checked in they messed up on our rooms and they were rude . We were traveling from such a far distance and could not accommodate early check in when there website said they would and I all I have to say is that I've never experience a bad service traveling and staying at hotels that say is 7 stars and above ... But this hotel did and we booked 2 suites ! And it was the worst service !!!
The room was clean n nice but parking is terrible there. Won't return after having to park at furniture store & lug our bags a across the property. Wasn't too happy
The room was more spacious than I excepted.
No mini refrigerator.
I was upgraded to a nicer room, very convenient, lovely hotel
the worst thing was that I could smell jet fumes in the room the entire time, which bothered my throat. Also, there are notices in the room that say if you are happy to re-use your towels leave them on the rack to save energy and water. I did that and they were replaced anyway...minor, but the staff should be told to observe that!
very clean right off freeway makes getting around easy very clean multiple restaurants on site, gas, perfect location we will stay here again thank you
I liked the location and the cleanliness of the room
I got there at 0230, but there was a long line as they would not let anyone check in early. So we all waiting in the lobby until 0300 for the checkin time to open. It was made worse because the customer service was not there at all. No one smiled. It was like they all hated their jobs
liked the large room & furnishings.
Front Desk manager is aggressive & rude. Looks like she gates her job Front Desk staff speaks to you with completely disregarding customer service. Stay there often & only thing consistent is the front desk staff are completely rude and they let you know you're not appreciated. I do not have confidence in this place & hesitant to recommend this place
The room was great and the hotel is beautiful.
Our AC unit leaked all over the floor and was soaked the entire stay.
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