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Score from 101 reviews Review score 6.7/10

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Most recent booking for this hotel was today at 12:17

Score from 23 reviews Good 7.3/10

Newest reviews for Biltmore Suites Hotel

  • James
      United States of America
    August 26, 2014

    very nice sized room, clean

    9.6

  • Tony
      United States of America
    August 22, 2014

    the room was good and clean and I like how everything was set up in the room.

    the refrigerator had a knock on it and part of the room was hot were you sit.

    7.1

  • Beverly
      United States of America
    August 20, 2014

    The hot tub jets didn't look clean.

    9.2

  • Sharon
      United States of America
    August 17, 2014

    The bed the breakfast

    The smell of the hallways the sink wasn't clean

    7.5

  • Aliciaa
      United States of America
    August 17, 2014

    Good value for the price.

    There was only one full sized towel in the room.

    7.1

  • Duong
      United States of America
    August 5, 2014

    Noon

    8.3

  • Anonymous
      United States of America
    August 1, 2014

    Location, good value

    Majority of staff, including owner, unfriendly

    5

  • Roscoe
      United States of America
    August 1, 2014

    The room was great ! Slept very well and had a very nice breakfast. Their check in and check out was super fast and efficient.

    I can't think of one thing.

    10

  • Anonymous
      United States of America
    July 22, 2014

    the staff was friendly and helpful

    I think the hotel needs to be updated. Unfortunately, I had one of the renovated rooms. I think in terms of cleanliness, it was ok, but not really clean. I was a bit hesitant to use the towels and did not use the shower bc I didnt want to use it without shower shoes. I made sure not to walk on the floor without my shoes. Also, some of my neighbors were a bit noisy. This is a cheap place that you can stay for a night maybe two at the most, but no more than that. The continental breakfast was not hot, mainly cold items. The best thing about breakfast was the waffle maker and honey buns, and fruit cup. Some of the fruit and the muffins weren't so tastey. Really there is no such thing as a deal. But I dont feel slighted. I feel I got what I paid for from the Biltmore. Honestly, after two days at the Biltmore, I went to the Wyndham across the street so that I could be more comfortable.

    5.8

  • Ayanna
      United States of America
    July 21, 2014

    Loved the spa tub !!! It was great for my romantic getaway

    7.5

  • Scott
      United States of America
    July 15, 2014

    Room was nice and roomy, location off of interstate very handy, breakfast was good

    The room air conditioner was very noisy and made it impossible to sleep. There were not enough towels nor washcloths for the number of quests that we clearly indicated when we booked the room (4) and the front desk was out of wash cloths when we asked for two more :(

    6.3

  • Bradley
      United States of America
    July 1, 2014

    Nice room size.

    10

  • Douglas
      United States of America
    June 23, 2014

    Good price.

    Non-smoking room smelled like stale cigarette smoke. The television was an old CRT that was probably new before the year 2000. Also, the picture on the TV was very dark and fuzzy. Two of the jets in the tub didn't work. We were told that breakfast was over at 10:30. We went down between 9:30 and 10:00 and the breakfast was already closed. We were told we would get a refund for the issue with the television. A week later, no refund.

    5

  • Elizabeth
      United States of America
    June 20, 2014

    had to be moved to another room as room had no air. Hair dryer caught on fire and had to go to another room to dry hair. Staff was accomodating.

    5

  • Charles
      United States of America
    June 19, 2014

    hotel was good location tub was large

    pillows too small,tub needed to be cleaned, cable wire to tv was broken (i fixed that went out and bought one and hooked it up

    6.7

  • Anonymous
      United States of America
    June 13, 2014

    both yr staff we met were very friendly and helpful.

    breakfast a bit sparse.

    7.9

  • Carole
      United States of America
    May 6, 2014

    It was one of the first stops for the High Point Market Bus and walking distance to evening dinning.

    The staff canceled our private car service to return to the high point market transportation center! This almost caused us to miss our flight. If we had made it to the transportation center our bus trip to the airport was complimentary. I had to pay over a $100 for another private car to take us all the way to the airport. The hotel should have paid for the car!! The hotel room was very dirty. Neeeds updating and new bedding.

    4.2

  • William
      United States of America
    August 19, 2013

    staff friendly and helpful. felt welcomed. ease of check-in and check-out

    our rooms had an offensive odor. went down to breakfast at 8:00 am, not much food was there. we asked to have it restocked and were told no, they weren't going to do that. we were traveling with other family members that had small kids, hard to tell kids there wasn't anything there to give them. was not happy with that at all.

    7.9

  • Anonymous
      United States of America
    August 19, 2013

    The room was great for our budget and offered a free breakfast with our stay the staff was nice but there was only one person working the desk which in turn resulted in a small wait for us to be checked in. Our room was clean. The bed slept well. The spa bath in our room was large and was nice to soak in. In fact it was large enough for two people to sit in.

    The area around the spa bath looked like the tiles had to be replaced/repaired and they were in there crooked and it just looked bad. For such a nice hotel and room you would think that they would take more pride in making it look right! The elevator made a lot of noise when we were taking it up to the third floor. In fact, my husband and my self thought the elevator may even fall it sounded so strangely.

    6.3

  • Monica
      United States of America
    August 2, 2013

    staff was friendly, check-in was quick, room was clean and comfortable

    9.6

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