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Biltmore Suites Hotel
4400 Regency Drive, High Point, NC 27265 – Show map
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9 properties in High Point
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24 verified reviews
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Biltmore Suites Hotel's staff speak: English
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Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle, 24-Hour Front Desk, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Elevator, Air Conditioning, Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Biltmore Suites Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 24 reviews
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very nice sized room, clean
the room was good and clean and I like how everything was set up in the room.
the refrigerator had a knock on it and part of the room was hot were you sit.
The hot tub jets didn't look clean.
The bed the breakfast
The smell of the hallways the sink wasn't clean
Good value for the price.
There was only one full sized towel in the room.
Location, good value
Majority of staff, including owner, unfriendly
The room was great ! Slept very well and had a very nice breakfast. Their check in and check out was super fast and efficient.
I can't think of one thing.
the staff was friendly and helpful
I think the hotel needs to be updated. Unfortunately, I had one of the renovated rooms. I think in terms of cleanliness, it was ok, but not really clean. I was a bit hesitant to use the towels and did not use the shower bc I didnt want to use it without shower shoes. I made sure not to walk on the floor without my shoes. Also, some of my neighbors were a bit noisy. This is a cheap place that you can stay for a night maybe two at the most, but no more than that. The continental breakfast was not hot, mainly cold items. The best thing about breakfast was the waffle maker and honey buns, and fruit cup. Some of the fruit and the muffins weren't so tastey. Really there is no such thing as a deal. But I dont feel slighted. I feel I got what I paid for from the Biltmore. Honestly, after two days at the Biltmore, I went to the Wyndham across the street so that I could be more comfortable.
Loved the spa tub !!! It was great for my romantic getaway
Room was nice and roomy, location off of interstate very handy, breakfast was good
The room air conditioner was very noisy and made it impossible to sleep. There were not enough towels nor washcloths for the number of quests that we clearly indicated when we booked the room (4) and the front desk was out of wash cloths when we asked for two more :(
Nice room size.
Non-smoking room smelled like stale cigarette smoke. The television was an old CRT that was probably new before the year 2000. Also, the picture on the TV was very dark and fuzzy. Two of the jets in the tub didn't work. We were told that breakfast was over at 10:30. We went down between 9:30 and 10:00 and the breakfast was already closed. We were told we would get a refund for the issue with the television. A week later, no refund.
had to be moved to another room as room had no air. Hair dryer caught on fire and had to go to another room to dry hair. Staff was accomodating.
hotel was good location tub was large
pillows too small,tub needed to be cleaned, cable wire to tv was broken (i fixed that went out and bought one and hooked it up
both yr staff we met were very friendly and helpful.
breakfast a bit sparse.
It was one of the first stops for the High Point Market Bus and walking distance to evening dinning.
The staff canceled our private car service to return to the high point market transportation center! This almost caused us to miss our flight. If we had made it to the transportation center our bus trip to the airport was complimentary. I had to pay over a $100 for another private car to take us all the way to the airport. The hotel should have paid for the car!! The hotel room was very dirty. Neeeds updating and new bedding.
staff friendly and helpful. felt welcomed. ease of check-in and check-out
our rooms had an offensive odor. went down to breakfast at 8:00 am, not much food was there. we asked to have it restocked and were told no, they weren't going to do that. we were traveling with other family members that had small kids, hard to tell kids there wasn't anything there to give them. was not happy with that at all.
The room was great for our budget and offered a free breakfast with our stay the staff was nice but there was only one person working the desk which in turn resulted in a small wait for us to be checked in. Our room was clean. The bed slept well. The spa bath in our room was large and was nice to soak in. In fact it was large enough for two people to sit in.
The area around the spa bath looked like the tiles had to be replaced/repaired and they were in there crooked and it just looked bad. For such a nice hotel and room you would think that they would take more pride in making it look right! The elevator made a lot of noise when we were taking it up to the third floor. In fact, my husband and my self thought the elevator may even fall it sounded so strangely.
staff was friendly, check-in was quick, room was clean and comfortable
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