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13428 Blue Heron Beach Drive, Lake Buena Vista, Orlando, FL 32821, United States of America – Show map
Excellent location – rated 9/10! (score from 121 reviews)
Rated by guests after their stay at Blue Heron Beach Resort.
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121 verified reviews
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Blue Heron Beach Resort's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Mini Golf, Water Sports Facilities (on site), Fitness Center, Hot Tub, Game Room
Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 121 reviews
Value for money
Show reviews from:
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Just off Interstate 4, this all-suite Orlando hotel offers suites with free Wi-Fi, 2 cable TVs, and kitchenette. It features an outdoor pool and is just a 5 minute drive from Walt Disney World.
Score from 1078 reviews Excellent
Good Location Helpful staff Beautiful view from room balcony
Hotel needs an urgent renovation! Room was smelling mold - if you have allergies do not choose this hotel! Kitchen sink was smelly Shuttle to and from parks with limited hours (the shuttle leaves the park before fireworks!!!) No free shuttle service to Universal Studios
The kitchen facilities.
They charge US$1.00 for every package you receive.
Room size, pool, location, parking
Sales team with latitude guest services and the summer bay resort preview is a complete scam! They almost ruined my 4 year olds first trip to Disney! They still owe me money. I can't believe the Blue Heron even would want to be associated with them.
The rooms are spacious , we had an amazing view if the lake and fireworks, plus it's 8-10 min away by car from all the attractions.. It was simply excellent
The furniture is a bit old and not clean.
I liked Everything, I finally got to relax without worries about where to eat or where to go, everything was so convenient, we found our new spot in the heart of Orlando. Thank you Blue Heron.
location, excellent customer service provided by front desk staff especially supervisor Mr Taylor , will be back for sure ,
walking distance to Walgreens, Starbucks, Pizza, mini gulf, and 25 min to premium outlet. 5-10 min driving to disney downtown. washing machine and dryer in the room which was very convenient. presence of large size refrigerator was very convenient for long stay. The room was very specious for family with 5 members.
The schedule of cleaning the room, they did it twice in 22 days that I stayed in the hotel (not convenient for family with kids) though vacuum cleaner was available in the room.
the view and location was awesome
The blankets were very hard. But it won't stop me from coming back next year. We will just bring our own blankets
Everything was very good except one.
Cleaning should be done more frequently than once in 10 days/9 nights stay.
STAFF & POOL
THE BEDS WERE VERY HARD TO SLEEP ON
The blue heron is beautiful and clean and very spacious. We were in tower II as we had one of the two bedroom, two bathroom units. We had a full kitchen, W/D, jacuzzi tub, walk in closets, two balconies, a bunk room, etc. We travel with our three teenagers and the space was perfect. Disney and downtown Disney are very close, as our lots of restaurants which stay open late to cater to late night park traffic. You will read reviews about bugs, noise, etc. I did not see one bug and it was very quiet. On nights when it is completely full, it can be difficult to find a parking spot, but not impossible. The only negative comment I read in advance that was true was about the mattresses. They need to go. Even our king size bed was poor. It was hard as a rock and slanted toward the floor in one direction. The twin mattresses and sleeper sofa were not much better. Everything else was perfect and we stayed for 8 nights.
See negative comment above about the mattresses. Very poor. Hard as rock and slanted. Knew this ahead of time from some of previous reviews, it is true. They definitely need to be replaced with something a little nicer and newer.
The furniture. The pool hours. T how big the Condos were.
Room service came twice before 11 check out after we had already told them we were checking out at 12
Close by to Disney
1. Lack of facility
Location ...The campus has good options for food. There is also a 24hrs walgreens opposite. Premium outkets are a 25min walk. Matters a lot when you dont have a car.
Before booking when I checked for complimentary shuttles to the parks,they didnt inform that you have to pay a steep $12 per person for round trip to Universal.
size of the room was nice location to Disney parks was good
little ant like bugs all over our kitchen we brought food and some was ruined because of it having to wait on staff to appear at counter roaches in parking garage trash shoot
Very uncomfortable beds and shower the balcony too dangerous for kids .. no consideration at all I rented two nights had to leave because my boy was sick and they didn't want to cancel one night ..ended paying $308.00 out of $200.00 very disappointed ..
Location was great!
Property needs some updating.
Honestly I was a little worried. I read some bad reviews on line that were not so good but our stay was excellent. Our condo was very clean and most of it had been recently updated. If I had one complaint it would be the bunk bed linens could have been updated. The price is very affordable. Would stay there again.
That i couldn't stay longer!
Loved the central location..very close to everything! loved the feeling of being at home...will come again
got totally black feet from walking in the condo...either the tiles or the carpet need to be seriously cleaned!
Location and Room/suites
hard to find luggage carts
Very helpful staff
Cockroaches were everywhere we had to leave
Roomy accomodation with full glass wall to the lake view and sunrise. Every morning was a miracle. We met the Sun on a balcony drinking coffee and listening birds.
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