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13428 Blue Heron Beach Drive, Lake Buena Vista, Orlando, FL 32821, United States of America – Show map
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255 verified reviews
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Blue Heron Beach Resort's staff speaks: English
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Outdoor Pool, Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Golf Course (within 2 miles), Mini Golf, Water Sports Facilities (on site), Fitness Center, Hot Tub, Game Room
Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Fax/Photocopying
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Designated Smoking Area
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 255 reviews
Value for money
Show reviews from:
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Score from 979 reviews Wonderful
This Orlando hotel provides free shuttle service to nearby attractions including SeaWorld and Walt Disney World.
Score from 1363 reviews Very good
Needs some updates. Floors were not very clean. Rug in bathroom was gross. Balcony was dirty and dingy and covered with spiders and webs. We did have one cockroach incident.
Pool, Location, and Spacious.
1-pool was dirty at the bottom (macaroni, lots of hair) 6 out of 6 days, but looked clean from top of pool. 2- twice had snafu with shuttle bus. Not as reliable as I would have expected, but B.H. Worked it out.
Nice condo with plenty of room for two kids and parents; in condo washer dryer a big plus; comfy beds; own climate control; beautiful view of Lake Bryan from LR and kitchen.
Our condo really needed some maintenance...some of the floor tiles were broken and chipped, and the walls were marked and needed paint touch ups.
Great location to all area parks, very helpful and friendly staff, very nice pool area, and beautiful view of the lake.
Staff at front desk very unhelpful when we had problems with our elevators key. They told up "too bad the a stray and if we find someone to help you we will let you know, not very friendly at all!!!!
Close to Disney
The shuttle service to the parks was disorganised and often late or with undersized vehicles. This seemed to be more of a problem with the booking system than the actual transport company
Decent sized apartments with superb views front and rear.
That you say and charge for WiFi, when actually there is none. I traveled with my lap top because I am taking an online course, had to use my personal hot spot on my phone to have a secured access. the dial up you offer was useless. Besides that we stayed on the 18th floor, corner room and the views fer breathless. The entire family loved the room. Thanks for a wonderful staff on board that week, my son especially adored the maintenance guy.
Outside of building looks very old and needs updating. Pull out coach mattress was extremely uncomfortable and very springy. Cleaning fee that is not disclosed online.
Great space and much better than a hotel room. Loved having 2 bathrooms. Huge pool that the kids loved.
charged higher than what was shown in booking.com. The cleaning of once a week does not include cleaning the rooms only taking out trash and changing towels. Really this place is not worth the money paid
Near theme parks Good view Comfortable Atlas Transportation very good
Great all around. Location, clean, roomy, well priced. Could not have picked a better place.
No wifi in tower.
We stayed at the blue heron Sunday March 29 through sat April 4th. Tuesday night our power went out in our room only and the night supervisor John told us for safety reasons we would need to move rooms now remind you this was at 10 pm at night the power went out while in the middle of cooking dinner. We had to move all of our belonging in the dark with four little children who were tires and cranky cause we had been at the park all morning. So we moved rooms then the next morning get up went to the park at 10 am and got back to our hotel at 7 pm. As we were walking to our room the hotel supervisor John tells us we have to move back to the room the power went out in. So we moved rooms twice with four little children after being at the park all day on both days. I was very frustrated cause my idea of a vacation was not to move rooms twice After being at the park all day with four tired children. I then called and spoke with the morning supervisor named Robert and he offered a nights comped stay which we would only be able to use in the future within a year. Which did us no good cause we were not guarantee to come back within a year. So then Robert offered to return only my resort fees which totaled to be 91.00. Which to me wasn't enough since we moved rooms twice and we also missed our dinner reservation with mickey mouse due to having to move rooms without notice.
The size of our room was nice
Beds were not comfy. No wifi in the condo
Very nice condo.
We didn't hear anyone else around us the entire time we were there. It was like having a private room on a private lake. The rooms were spacious and very clean. The sunrise views from my balcony over the lake were breathtaking. We had a hard time leaving what we have called paradise.
Floors were very dirty.
Nice grounds, friendly staff, great location. Everything we needed.
I loved everything
Our condo was in Tower 2, #2002 on the 20th floor with a balcony on the lake side which was quiet and serene. There was an open common area which had views of the city and Epcot fireworks in the far distance which we enjoyed from our floor. The condo was elite and so comfortable. Beautiful! The staff was friendly and happy to help with suggestions. Very clean. We decided not to drive to Downtown Disney (lots of construction going on) and they arranged a ride for us..$12 plus tip one way. It was worth it. We will stay here, again. Loved it!!
The wifi was spotty - although I understand that measures are being taken to fix this! We would have loved to have the tiki hut serve light snacks/bbq and alcoholic beverages and music to encourage socializing among guests and atmosphere.
Tyler and John helped with a reservation issue from Booking.com - thank you! We had a very smooth check-in and check out. Location to attractions and size of the unit was fantastic as we were travelling with a large group of teens. The pool area was great and the views were spectacular. We will definitely stay again.
No Wi-Fi in units only in main lobby area
The unit was fully stocked with utensils and silverware, even provided coffee filters.
Our family enjoyed our stay, it was close to Disney, close to the Outlet Mall and kids loved the mini golf in front of the resort! They went and played every night we were there! Love the balconies located in the front and back of our room
The Shuttle was not always well organized (sometimes not enough space for people reserved). Beware of salesmen offering you breakfast and money to visit a new resort
Kitchen was well supplied and apartment was exactly like the picture on the website. The pool was very nice.
Could not get any wifi. Bed was hard as a rock.
Good location. Balcony was awesome. The room was huge for the money we spent.
Wi Fi is unavailable in the condos
Liked the layout of the condo
I was not aware of no room service, no housekeeping, the room was not clean , the toilets did not flush properly, staff would not replace stained bed sheets , I was told to wash them and towels. I had to buy toilet paper to replace room was also infested with lady bugs Never will I stay there again !!!
The pool and being on the water
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