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Free WiFi Free parking

Activities:

Hiking Mini Golf Water Sports Facilities (on site)
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Newest reviews for Bonneville Hot Springs Resort & Spa

  • Chris
      United States of America
    August 26, 2014

    The landscaping and facilities. The mineral water in the hot tubs

    Some heavy equipment sitting around detracted from the beauty. Loud guests in another hot tub on the balcony

    7.9

  • Mariana
      United States of America
    July 22, 2014

    everything exempt the food

    the food it was so bad....

    9.2

  • Anonymous
      Canada
    July 22, 2014

    The facilities and staff are nice.

    There was no room around the outdoor hot tub. Only about 15 people could be seated there so if you didn't get up early to get a spot, you were out of luck. I found a pair of shorts that were not mine or my children's under the bed on my last day, so I have to question the cleanliness of the rooms. A child (not mine) vomited in the hot tub indoors, and unfortunately my kids were in the tub. We advised a staff person, and the hot tub was roped off for the day, but reopened the next day. I don't believe that the hot tub was drained and cleaned, so I question the cleanliness again. My truck was vandalized in the parking lot on my last night. Someone had tried to break into the canopy and damaged the tailgate as well as the canopy. The manager was supposed to call me the next day and I did not receive a phone call. Overall, I was not impressed.

    6.3

  • June
      United States of America
    June 29, 2014

    pool,hot tub outside and one in room it was great it was my granddaughter 16th birthday she really enjoy herself

    there was a mix up in room, but it did take care of it fast. Also 16 year old couldn't swim after 7:30pm I think when adult there it should be ok. Also 16 year old can drive but they are still A child and can't swim or hot tub after 7:30 pm wow

    10

  • Jackie
      United States of America
    June 11, 2014

    Enjoyed the grounds, the pool area, and the lounge.

    I found the presence of young children in the spa and pool area lessened the zen of the experience.

    7.1

  • Jason
      United States of America
    May 13, 2014

    We had the hot tub suite, only thing that made the room worth the money. Even with that not a good value at $300 night. Old tube TV with no HD, light bulbs burnt out in bathroom.

    5

  • Mark
      United States of America
    May 7, 2014

    Spa experience and hot tubs

    Fire alarm going off at midnight

    9.6

  • Rick
      United States of America
    May 1, 2014

    Location and the outside hot tubs

    Staff at check-in were not very friendly. We arrived at 3:30 when we approached the counter the first thing they said was "check- in is not until 4:00. We desided to upgrade to better room which we were alowed to look at the room was already cleaned and ready but we were still not alowed to check- in until 4:00 so we had to wait in the lobby????

    6.7

  • Amanda
      United States of America
    April 28, 2014

    I loved the mineral bath we had for our room on the patio.

    The spa packages and deals were pretty expensive.

    7.5

  • Anonymous
      United States of America
    March 25, 2014

    The pool and food.

    Unavailabilty of the spa services.

    7.9

  • Brook
      United States of America
    March 4, 2014

    The ambiance was lovely, the food was very good and most of the staff was excellent. The woman who checked us in was warm and welcoming. One wonderful lady in the dining room had come to work in spite of having lost power at her house. The poor girl at the coffee shop had gotten stuck in the snow on the way to work. She also provided excellent service.

    We arrived on Saturday and the manager was rude and threatened to have us thrown out of the hotel. In all my years of travel, and I have traveled over the world extensively, I have never been treated like that. The staff at the spa desk has absolutely no concept of customer service!

    7.5

  • Beverly
      United States of America
    February 23, 2014

    Very nice, able to relax

    Would liked to have had more time there

    9.2

  • Barbara
      United States of America
    February 19, 2014

    although there was hardly anyone there, the staff couldn't have been more cordial. the staff in the dining room were great and the food was excellent. I had a stone back massage that was marvelous this was our second visit and we will definitely go again

    9.2

  • Kristin
      United States of America
    February 18, 2014

    Having a private balcony with a hot tub was amazing. Serene location overall, only an hour from Portland. The great room was spectacular. The spa facilities were very nice, I enjoyed a 50 min massage. The room itself was comfortable but lacking the unique charm of the rest of the resort.

    Hot tub water looked kind of dirty.. but did not stop us from enjoying it. Room needs updated to match the charm of the overall resort.

    7.9

  • Carrie
      United States of America
    February 14, 2014

    All of the staff where great. Made us feel at home.

    For the high price we felt like the rooms needed to be updated. For that price it should have included a spa treatment.

    6.7

  • Karl
      United States of America
    February 13, 2014

    This was an ideal location for a rainy Jan weekend. Not too crowded and everything was up to our expectations. My wife reports the massage at the spa was great. Nice to have a hot tub on our patio.

    We had hoped to check in early but had to wait until 4pm. The room was ready as promised. We didn't try their dinner, went to Skamania Lodge for their friday night buffet (excellent!) instead.

    8.8

  • Joanna
      United States of America
    February 5, 2014

    Food in restaurant is outstanding. The spa treatments excellent and thoughtful. The grounds and work with water is peaceful and brings a wonderful sound.

    Pillows in the room are too fat. I suggest you have some feather pillows available for those who like thinner pillows. The people at the check in desk talk loud and you can hear them in the lobby while you are trying to rest. Also we needed more electrical outlets closer to the beds. We both use CPAP sleeping machines and had to unplug the clock and lamp to plug in our machines. Place another electrical outlet by the head of the beds for customers to use.

    8.8

  • Geary
      United States of America
    January 31, 2014

    Location was a bit secluded, but that added to the charm! Weather could have been nicer, but then it would have been more crowded! It was a great getaway for the wife and me, beautiful place, local attractions are fantastic!

    10

  • Sharon
      United States of America
    January 25, 2014

    Staff willingness to come to our room for assistance, although nothing was able to be fixed.

    Hot tub wouldn't work. Little to choose on TV without paying more $. I paid extra for a room on the hillside, hot tub wouldn't work, and was STILL charged the extra amount. I am still awaiting contact from the manager I was told would call me. Unless something drastically changes, I will spread the word to all about how overpriced and consumer Unfriendly this place is. That includes telling the two co-workers who have enjoyed this place. I work for a large agency and will give no positive recommendation.

    6.7

  • Laura
      United States of America
    January 24, 2014

    The pool and mineral water hot tubs are fabulous. The food is well-appointed.

    The price point is a little above my pay grade.... we did not do any spa services this time. The management might consider at REAL deal weekend-- then we would eat, shop, and secure spa appointments!

    8.8

  • Bruce
      United States of America
    January 21, 2014

    The mineral water soaks, the food and the gardens!

    9.6

  • Ethan
      United States of America
    January 11, 2014

    Enjoyed the pool, hot tub on the deck, peaceful, quiet, the "great hall" with the fireplace was very nice. The breakfast was AWESOME. Very nice staff.

    8.3

  • Christina
      United States of America
    January 10, 2014

    Hot tub with private balcony.

    Room was average, nothing spectacular about it. It was a room you would find at any other hotel.

    8

  • Carolyn
      United States of America
    December 27, 2013

    Supreme luxury in the middle of one of the most scenic areas of the US. I loved the 3-story tall lobby with huge cozy fireplace, the snuggly robes, the many bed pillows and fabulous kingsize bed and the great food. Swimming at the crack of dawn when no one else was in the pool but my husband and I was one of the highlights of our weekend. I can't wait to go back. It is a real treat when you deserve to be pampered. I wish I could live there!

    We couldn't check in early so had to wait until 4 pm although we were offered pool passes for 2 pm. Instead, we went out for lunch and a hike.

    10

  • Anonymous
      United States of America
    December 6, 2013

    Jacuzzi was awesome especially with our 4 month baby it was very convenient.

    A little out dated but you cant find anything like it in Washington with the mineral hot springs.

    9.6

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