Boston Omni Parker House Hotel  

Location of this hotel is excellent. One block away from Boston Commons and a short walk to Newbury St's amazing shops and restaurants. Hard to find a better location.

Rooms are quite small. Barely room to walk around the bed. Booked the room with the understanding that I was getting a non smoking king for double occupancy. When I arrived I was told that my room was a 'standard' room with a double bed. The king was a 50$ upcharge per night. I never would have knowingly booked a double bed. Felt mislead and disappointed right from the start. Double checked my email confirmation and it just says standard room double occupancy with no bed size specified. I felt compelled to pay the 50 a night upgrade charge to at least ensure a similar comfort level as to want we are used to at home. For the adjusted price I eventually paid I would have booked elsewhere. Also I just got emailed a final bill and it includes bar/restaurant charges that I never even stepped foot in and minibar charges that I didn't use. Immediately called to have charges adjusted but was told accounting office was closed. Hopefully this will be remedied.

I loved, loved the concierge service. They were so very helpfull and polite.They were the best part of the hotel.

The price of the breakfast buffet.

Clean, friendly

Breakfast with an attentive wait staff.

Very pricey for our budget - this will limit our ability to stay there much.Such is life..... My sister found the same room elsewhere on the web for $100 less.

No-bath tub room.We wished we could have known the details of the room before we check in.

Location and convenience to business, shopping and cultural opportunities.

Expensive parking and not readily accessible parking. Given city and location though understandable.

Location and excellent staff

Executive rooms excellent Great service

Could not prolong my stay :)

The location was convenient. The hotel itself has a great history. It is elegant, clean and comfortable. The staff were very professional and friendly and dealt with all my needs efficiently. I would definitely consider staying at this hotel again.

There was nothing I didn't like about the Boston Omni Parker House Hotel.

Its location couldn't have been more convenient, as my boyfriend and I were in town to see the Bruins' game at the TD Garden. We were also able to take a very quick and inexpensive cab ride to the North End for a wonderful dinner that night. The hotel itself was simply beautiful, and we felt like we were a part of history while staying there. The Boston Omni Parker House Hotel is a true gem.

Great location on the Freedom Trail-so easy to pop in and rest, change shoes, etc. while out exploring. I wanted to take some Parker House Rolls home, and the hostess at the restaurant was happy to get them for me-no issues at all. I was so pleased to have my request so easily filled.

The check out time was not printed anywhere in the room information or on the back of the door. I had to call the front desk. Print the time somewhere and save your folks at the front desk unnecessary calls!

everything made for a great weekend needed

Classy, old Boston feel. In the middle of everything. A real old Boston experience. After problems with service the previous night, hotel comped our breakfast at Parkers, which was very much appreciated. We had two friends from Boston join us, and they were also impressed with both the restaurant and the service. I love this hotel, and I love even more that I find it at a reasonable rate at times. It's just not family friendly to me, it's more like a romantic Boston getaway for adults. I love being at the bar and even people watching while in the lobby. We sort of consider the Parker House our Boston headquarters, and we look forward to visiting again!

Lots of valets with hands out, but services were lacking at first. No food available at night, and we got in late. Maid service knocked on our door at about 830am, and we checked in just before 11am, so they should have been considerate of that. Coffee maker in room held only two creamer portions, and I could have made 4-8 cups of coffee, so there should have been at least 3-5 servings of creamer. Room was great, bathroom was almost tiny. It's not really a family hotel, and I keep bringing my son when we stay, so we don't seem to get to enjoy the full experience.