Boston Omni Parker House Hotel    

great location, great historical value

very pricey, small rooms

The Hotel has an excellent location and the appearance and the service of the place is very good.

No free internet in the rooms

The rooms are to old

We loved the history and charm of the hotel, and the location was perfect. We walked many miles around the wonderful city of Boston and looked forward to the very comfortable beds at the end of our busy day!

Great location in the heart of Boston. Convenient for seeing the historical sights.

As always, a great hotel in a wonderful location in downtown Boston. We've stayed at the Parker House before and we'll stay again in the future.

excellent location and very historic and luxurious bar stayed open late to allow for late night drinks and food

we had a room with no view, and paid a premium price, would perfer to have discounted price for no view (wall of building)

The staff was very helpful and friendly. Our room was right next door to a group of young students who were very boisterous so the hotel graciously reduced our room price.

The rooms are small, especially the bathrooms. Because of that they are not as well appointed as they could be if they were bigger.

-Beautiful, classy decor -Wonderful bars, some of the best in the city -High level of customer service -Great location -Most comfortable bed ever! -Great room temperature controls -I love that the Omni tries to be green (you can specify if you want your bed made everyday, etc) -Room service, fitness center, wifi, valet parking are great services -Select Guest program for extra benefits, free to enroll -I'm happy that I upgraded to a queen room and paid an extra $40 per night for it--totally worth it -Absolutely great history--JFK proposed to Jackie at Parker's Restaurant, Malcom X was a busboy, etc. It's nice to stay someplace that has so much character! -Great hotel for Red Sox game. Quick T ride over, and I'm glad we stayed in the financial district--better for sight-seeing, restaurants, etc.

-Valet parking is kind of expensive, but it was nice not to have to deal with parking in a city I don't know well

Location. Decor. Mattress. Helpfulness of Jackson, the doorman. Fast elevators.

Check in was an hour-plus late. Lack of knowledge by concierge. Water was too soft. Shower was very slick and mat was hidden from view.

Central location

Poor room-Cramped, no fridge, bath was pitted with holes in the finish, bed cover had a big piecec missing out of it, awful view from window, heater/ air con too noisy to use, No iPod docking station as listed on booking details. Too many staff blocking doorways in to entrance. Very expensive for what it provided. Comfort is all in the lobby!! Having to pay extra for wireless in our room. No breakfast included in the price.

The servers are responsive. And the problem is solved.

I booked two beds room but I got one bed room. It caused frictions.

We like this hotel because of the colonial atmosphere, great location with closeness to all attractions within walking distance and a subway station. Its the 2nd time we visit it.

Location

The so called deluxe room was tiny with broken aircon and intermittent WiFi. I was almost impossible to turn around in the bathroom.

Small, perfect room for a single traveler. Quick, polite service from the staff.

No free wi-fi in the hotel. No good reading light by the bed.

Facility seemed old, tired. Room was dark, facing into another building.

Central location of the hotel

The carpets in the main areas eg bars and stairs were not vacuumed enough

Great location in the centre of Boston right on the Freedom Trail. A historic hotel with a touch of luxury. My room had a very comfortable bed. I would recommend this hotel to anyone who can afford it.

Compact sized room, although well-equipped, clean and comfortable. TV reception was patchy with no signal some of the time. Although I got a good deal for this hotel, it's still pricey. Check-in was a little chaotic as key-cards couldn't be issued and the bellhop taking guests to their rooms didn't know what was happening.

haunted!

Our room was ready at 12pm when check in isnt until 3pm that was a great treat! Everyone was helpful and valet was great! Would defintely stay again! Everything was clean and every staff member had a great attitude!

The location doesn't get any better, right in the heart of Boston and its most popular tourist attractions.

It was pricy and the bathrooms are small but I still think it was a good deal given the time of year we traveled and its location.

We arrived earlier than the check in time and was booked in straight away very nice experience bag arrive before us the room service was so prompt

Staff was exceptional. Bed was comfortable. Origin of the Boston Creme Pie.

It's an older building. Elevators are a little slow, rooms are small, dated furnishings.

Good location Nice room, good desk Good fitness center Very good staff

Poor wifi service that you have to pay for. This really turns me off, especially when 90% of the hotels I stay at have free wifi that has a good signal. At Omni Parker House, you can pay for slow internet or pay more for fast internet. Also, unfair prices for breakfast. Most hotels don't mark up an order of pancakes to 15 dollars. To me these sorts of mark ups make the hotel seem a bit unsavory, especially with regard to the wifi.

Ambiance

Too tight quarters for a two-bed room. That made the "bargain" lose the value it was advertised for.