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175 Golfview Drive, Branson, MO 65616, United States of America – Show map
Unfortunately it's not possible to make reservations for this hotel at this time.
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47 verified reviews
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Grand Regency Resort's staff speaks: English
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BBQ Facilities, Grounds, Terrace
Golf Course (within 2 miles), Entertainment Staff
Vending Machine (drinks), Concierge Service, Laundry
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Air Conditioning
Price Chopper (2miles)
table rock lake (5miles)
4:00 PM - 12:00 AM
Until 11:00 AM
Cards accepted at this property
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 47 reviews
Value for money
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Decent location, Clean, Price
Lack of communication. Gave me a different room than I was told. Did not attempt special request.
No internet available. No way we stay if we knew there was no Wi-Fi.
Setting, space, overall appearance, clean and beautiful room.
Hide a bed mattress was very thin and the row bars was higher than the sag in between the bars. Had to sleep side ways on the bed in the sags. Was sleeting and had to go back to get another key to another room they had gave us smaller rooms. Road conditions were bad and had to travel back through hills for about 2 miles to get the other key to get our room. When getting parking pass they wanted me to take time share sitting. When said no they were short and tossed me my envelope with pass.
Location. Quite room and area. Pretty views.
Lack of expendable supplies. Utensils and dinnerware missing. No inventory list. Outdated furniture.
Upon arival the keys did not work. We got tt fixed after dving back to other location.then one of the rooms wasnt clean. We went back to other location got different key to another room. It took over an hour to get in our rooms.the fire place didnt work in one room.
The condo had potential to be very nice with some maintenance and(after it finally got cleaned). The location was handy to Branson activities. Bathroom with Jacuzzi tub was great.
Many rooms had been double booked. 1st room was already occupied! 2nd wasn't cleaned. Finally got clean sheets, towels about 10:30, had to make own bed and wait til morning for cleaning. Maint. wasn't done. Offered nothing to make up for problems.
The size of the two-bedroom suite was great.
The pull-out sofa was very uncomfortable even for a 13 year old. There was a sheet for the sofa bed but no blanket. No blankets on the other two regular beds either. A couple of bathroom bulbs were out.
Check in time was delayed by several hours due to inadequate staff to prepare the rooms! Will NOT stay there again!
Great experience. The staff was extra helpful and very polite and the suite was nothing but top of the line
I liked everything!
The building is attractive and the grounds are beautiful.
Carpet between master bedroom and living area was frayed across threshold, sofa sleeper frame was broken on outer leg support, tile grout in master bathroom was chipped out around top of bathtub, musty smell throughout. Also, we didn't like having to register at a different location and use the pool at a different location.
The main rooms were clean, though slightly dated. Space for the family was nice to have on the trip. They provide washer and dryer in room for family if you were to stay extended time this would be the place to stay. Fireplace is pretty and so is back deck. Parking is easy to access.
Bed sheets had hair on them, made me look for other things I shouldn't have to worry about. You had to clean up after yourself, no maid service. You have to go to other location for towels & check in. Front desk person needs to learn customer service skills, she was on phone with boyfriend or husband and I had to wait for assistance. Very unprofessional. We didn't know it was a time share thing until we arrived. This should be disclosed in booking. Doors locks didn't work. They charged my card before I got there so I wasn't able to change cards to put the charges on. They blamed that on Booking.com. I know better since I manage a hotel. Not a well run system.
The room met every expectation regarding comfort, value and location. My wife and I booked the one bed room for a single nights stay; and the location was great! You are close enough to be near other venues and still far enough away from 'the strip' that there is peace and quite; even when sitting on the balcony.
My only complaints were that because we only stayed one night, we weren't able to enjoy the room longer. Also, there were a couple light bulbs out (one in the bedroom and one in the kitchen); but this didn't negatively affect our stay in any way
The view was pretty.
It was not clean.. Sheets had been slept on and it didn't look like it had been cleaned from the last guest.
Room to have the whole family in one place and not have to rent multiple hotel rooms, quiet location and nice rooms.
Staff was not very helpful with directions, got lost trying to find the place originally. No pool close by for the kids.
Nothing really stands out
Water stains on ceiling. Numerous light bulbs out in room and elevator. Uncomfortable sofa. Lamp shades dirty. Only one patio chair. Unit showing wear.
Our first room had dirty towels still in the bathroom and the carpets were atrocious. We were moved to a newer room, but there were no blankets, wrong sheet set combos and the drain plug in the spa tub was broken and didn't hold the water. We made a reservation for 5 people but neither room was prepared for 5 and we had to repeatedly ask for items. Items were brought, but not until after midnight.
Liked the location in that it was off the main strip and away from the congested traffic. Located in a nice area that was still close to the various attractions, shopping, and restaurants. The 2 bedroom suite provided a large enough space to accommodate our family of 6. It was so nice to have a full size kitchen with a refrigerator and to have a washer and dryer for washing and drying clothes.
No dislikes to report. Fortunately, I read guest reviews after booking this reservation, but before staying at the Grand Regency. Therefore, I was prepared for some of the problems noted in the reviews. We knew about the registration check in being at a different location than the actual property. We took our own linens for the sofa sleeper. There is a note on the check in paperwork that you have to request these for cleanliness purposes. We took extra towels and washcloths as we knew we would not be able to run down to the front desk and request extras. We took our own soap and shampoo as we knew these items would not be replenished daily like is done in a hotel. The only complaint was that one bedroom did not have a remote so the guests in that room could not watch TV.
Location is awesome
Pool is not on site and you have to drive to it.
Loved the peace and quietly yet only a few hundred yards off 76. Great accommodations.
It was a bit confusing and frustrating having to check in at a different location. But once that was done all was well.
The bed was comfortable.
We paid for a jacuzzi tub/spa and it did not work at all. There was not any WI-FI. It seemed like false advertisement. Everything should be in working order.
Pretty nice rooms. Good working AC
No maid service, no vending machine after busy weekend, shower in unit B never got hot. Had to enter the lockout through unit B because the key wouldn't work in unit A.
We loved the location, and that it was a quiet facility.
We wished that there would have been a pool at the facility to utilize, instead of having to drive to use one. We would have also enjoyed having wifi.
There is nothing Grand about this property, nor is there any reason this should be called a Resort. This 1 night stay absolutely ruined our last nights vacation in Branson. 1) Checkin was 1 mile away from the property across the busiest street in Branson (very difficult). 2) Once at the condo, we called for the location of the pool and was told we had to use the pool where we checked in. No Good, but we loaded up the family and made the difficult 1 mile journey to the pool. We were totally shocked to find that the pool had been closed for 4 days for chemical treatment. Why did the hotel personnel tell us that on the phone. 3) When we went back to the condo, We notice there was no coffee provide, no toaster, limited cookware, limited bedding and limited towels. So we had to go out to dinner and breakfast (an unplanned expense). 4) The next morning I ran the water for a shower for 10 minutes and all I got was ice cold water. So the family could not even shower. 5) Sewage smell from hall bathroom, tried running the water to subdue the smell, but it was still present. Just closed the door and did not use. 6) When bring these issues to the staff, all we got was there is nothing they could do. My family deserves an entire refund on this booking because we were really scammed on this deal. So buyer beware, as I will never stay here again or book another reservation thru booking.com
Room was spacious and clean, a good value. Pretty good location, was very close to what we wanted to do in Branson, was not out of the way to stop in if needed.
Office to check in was not on site (was not informed of this) it took over an hour to get into the room. Walls and floor are thin, if you get neighbors you will hear them.
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