If something is missing in a hotel, you call the room service and it gets fixed within minutes. Not so at an apartment, when, as in my case, the duvet was missing on the bed. In the winter, there was just a thin cotton throw on top, thinner than a tower.
After a sleepless, cold night it took from the AM until late afternoon for someone to return my many phone calls to their local 8-to-8 office number. Every time I called, I got redirected to someone's cell phone's voicemail, who suggested to call that office number "if it's urgent". Going in circles - great! When he finally returned the call, he first suspected that I hadn't looked properly (how can you not see a comforter? Blaming the customer??), then he suggested someone would come by the next day. More pressing phone calls were needed to get someone drop off the comforter asap - in time for the second night rather than the next morning.
Thanks to Julia, who took over from the guy on the phone, the comforter arrived eventually.
Everyone was "very sorry" in the end - it's just too bad it took way so long, and time, anxiety, stress weren't needed. I hate to report this here, but when you report a problem, you end up being the problem...
Kitchen would benefit from a water boiler if like tea. I didn't see pots or pans.
No toiletry items in bathroom except for a soap bar so bring your own.
The location, obviously, in the middle of the new City Center, steps from the Convention Center, steps from the National Portrait Gallery (highly recommend!), surrounded by great restaurants (DGBG!), and all your upscale fashion stores. The apartment was spacious, comfortable, and wonderful for extended stays. You even have your own washer / dryer in there.