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Show map BridgeStreet at City Center

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Newest reviews for BridgeStreet at City Center

  • Richard
      United Kingdom
    September 12, 2014

    Staying in a flat is much better than staying in a hotel Lots of space Modern Great facilities Great concierge in the daytime

    Grumpy concierge in the evening Not the accommodation in the pictures - we expected cafes and shops downstairs

    8.8

  • Carolina
      Spain
    August 1, 2014

    Good location Luxury room

    No parking even when we had booked it No staff in the building, just concierge Any problems must be dealt with by phone (awful) No cleaning in the room Checkout too early Not value for money Cannot pay by cash

    7.1

  • Yasır
      Saudi Arabia
    July 31, 2014

    Excellent location, close by Washington DC Museums and attractions. Size of the room was comfortable

    I was unable to access the Internet from my room

    9.6

  • Clavis
      United States of America
    July 29, 2014

    Location near city center

    Room was supposed to have king bed and sleep 3. Pictures led me to believe it had a pull out sofa. When we arrived at agreed time, room was not ready and we had to wait an hour in the lobby before seeing the room. Once we were finally allowed in the room, it had 2 twin beds and no sleeper sofa. Room did not look anything like the pictures on line. We ended up staying in a motel room which accomodated the 3 of us. Staff has refused to issue refund or let us out of the room obligation, which is adding to the disatrous experience. My advice, stay away from BridgeStreet. They are misleading and staff is not customer service friendly.

    5

  • Noura
      United Arab Emirates
    July 9, 2014

    Great value for money. Excellent location. Easy quick check in.

    None

    10

  • Anonymous
      United States of America
    June 28, 2014

    Apartment was very clean and modern and in a very good location - easy to get to the Metro, short walk to good restaurants, etc.

    We booked the apartment through booking.com and were very clear up front that there were 3 of us - two adults and our teenage daughter - and that we needed adequate beds for 3 people. On arrival at "Apartments at City Center" (no sign of "Bridge Street" which created confusion for the cab driver and us), the person at the front desk said he didn't have keys for an apartment under our name but he did have an envelope with someone else's name on it. He kept asking if we were that name, and we kept saying no. He was very nice and trying to be helpful, but it became apparent that he worked for the apartment building, not Bridge Street, and was confused by the lack of keys. After a long day of travelling, we had to sit in the lobby to wait for this to be sorted out and for awhile it looked like we didn't have an apartment. We were eventually given the keys to the apartment that was under someone else's name and were able to get in. After entering the apartment, we discovered that the sofa in the living room did not fold out, so our daughter had no real bed. We were too tired and hungry to fuss, so we went out for dinner, then returned around 9 PM to find out that there also wasn't adequate bedding for the sofa - no extra pillows or blankets. We called the front desk who said they couldn't do anything about it and gave us a number for Bridge City. My husband called and got some central number (not local) and we were told nothing could be done about it that evening, no one was available at that hour. It was 9:15 PM. We gave our daughter a couple of our pillows and our comforter, and we slept with only a sheet that night. The next day, while we were out, a queen-sized inflatable mattress (already inflated and leaning against a wall) and a blanket were left in the apartment for us. Okay, we got a bed and some bedding, but the mattress took up the entire living area.

    6.7

  • Janice
      United States of America
    June 12, 2014

    Just about everything. Beautiful apartment, great location - we could walk to the National Mall and many museums. Plenty of restaurants within walking distance. Great staff - friendly, helpful, polite. Loved the pool and the gym. Would definitely come back!

    Hard to answer, but perhaps would be nice to have some towels at the pool for guests. The concierge should probably have some local maps and info. for guests who are there for sightseeing, etc. We went across to the Hyatt to get those things.

    9.6

  • Anonymous
      United States of America
    June 5, 2014

    Very nice place.

    9.6

  • Judith
      United States of America
    May 25, 2014

    Personnel were very helpful.

    Elevator was not working properly but was quickly fixed.

    10

  • Kornkanok
      Thailand
    May 22, 2014

    Very new

    Microwave and dishwasher not practical for tourist

    9.6

  • Na
      Hong Kong
    May 12, 2014

    I really like it!

    Just a little expansive

    9.6

  • Annie
      Singapore
    May 5, 2014

    Excellent location and very comfortable accomodation and is spacious

    limited facilities

    9.2

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