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Show map Bridgestreet at State and Grand

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Newest reviews for Bridgestreet at State and Grand

  • Bonita
      United States of America
    August 24, 2014

    The ambiance, I know, that's a pretentious word, however, the minute you walk in, it feels like home away from home. It is private, yet you are near everything. The free trolley to Navy Pier comes about every 20 minutes, and runs until about 10:30 weekdays, and 11:30 pm weekends. Great balcony for people that aren't ready to give up smoking, and don't want everyone knowing their business. We enjoyed every minute of it!

    We thought that we were getting at least a queen sized be, and this was a full size. It worked out though. The TV's were a bit small, and the remote controls didn't want to work in either the living area or bedroom. There was no guide.Everything else was fantastic, and we would definitely stay there again!

    10

  • John
      United States of America
    August 10, 2014

    View Cleanliness Comfort of bed VG! Bathroom Spacious closet Kitchen facilities

    liked it all

    9.6

  • Alaina
      United States of America
    August 7, 2014

    The apartment was amazing! Beautiful view of the city all the way to Lake Michigan. It was decorated nicely and had everything we needed. Although next time I stay I will spring for Housekeeping services as it would have been nice to have fresh towels and sheets halfway through our stay (it's not a hotel so it wasn't expected, but when I'm on vacation I like to be a little lazy and have someone else clean up after me). It is located in the same building as the Hotel Palomar, so it was almost like staying in a hotel; there was a bar/restaurant right downstairs and easy access for taxis and/or car service pick up and drop off as well as a great indoor pool and gym. There is a convenience store right across the street for snacks or anything you might have forgotten and there are tons of restaurants and bars within walking distance. Also close to Millennium and Grant Parks, close enough for a daytime walk or bike ride. I will definitely be staying here next time I'm in Chicago.

    9.6

  • Anonymous
      United States of America
    July 27, 2014

    Location was great. Room was clean and had all one needed.

    Staff was not helpful and in our case, we were left with a full bill after due to corcumstances out of our control, we had to cut our stay short. Although we understood that full payment would be kept, as no refunds were possible after check in, beware that if your stay is weeks long, and some emergency happens, they will keep EVERYTHiNG. Recommend doing back to back 3 day reservations in order to having the flexibility of cancellong mid-stay. They noted they would keep your whole money if you hypothetically checked in for a two month stay and on week 2 have to depart Chicago as a result of your project getting cancelled. These tens of thousands of dollars would not be refunded, which just blows my mind. They need to modify their archaic policy. Also, no managers are on site, so issues like above are never discussed with autgtorized people to make decisions. Instead, they have housekeepers deal with reservations. Overall, the worst hotel experience I have had in my life and the costliest mistake. If you can afford this place, you can afford a regular hotel nearby, which would have better staff and flexible cancellation polcies post check in.

    7.9

  • Monica
      Austria
    July 23, 2014

    The Location was great. We enjoyed the gym and the indoor swimming pool a lot

    The apartment wasn't very clean. The kitchen was quite greasy

    5.8

  • Alicia
      Argentina
    July 3, 2014

    The residence is very well located, with good access to different neighborhoods of the city. The apartment is comfortable, very well equipped, very lightly. Staffs are very nice and efficient! It’s a very nice place to stay and to enjoy it

    Nothing

    9.2

  • Kimberly
      United States of America
    July 3, 2014

    location amenities modern furnishings friendly staff secure building on-site parking in-room laundry views of lake michigan

    very small television limited cable channels minimal cooking utensils limited bath towels

    9.6

  • Anonymous
      United States of America
    July 3, 2014

    Washer/dryer, kitchen, location, helpful staff, they will price match better parking rates nearby

    Sheets, furniture, could be cleaner, garage is difficult to drive in.

    9.6

  • Anonymous
      United Arab Emirates
    June 26, 2014

    location is good and the apartment is clean and room is comfortable

    10

  • Wendell
      Canada
    June 26, 2014

    Great room and much better option than a traditional hotel room. Felt that I saved money having my breakfast at home when I wanted to eat it.

    Entrance was s little tight.

    7.5

  • Julia
      United Kingdom
    June 19, 2014

    Location Apartment clean and modern Everything we needed

    No negatives

    10

  • Claire
      Australia
    June 11, 2014

    Close to town, very spacious, good view, excellent facilities

    Nothing really :)

    9.2

  • Joy
      United States of America
    May 29, 2014

    Great location, our room had a fantastic view and a deck, beds were comfortable, wi-fi was free and fast, room was spacious and had a washer/dryer. Friendly and helpful concierge.

    No maid service. Dishes, utensils and glasses were put away dirty. There is a dishwasher, so pulled it all and ran a load. There are black out blinds, but still very bright from the gaps in between the windows.

    8.3

  • Anonymous
      United States of America
    May 27, 2014

    Everything about State and Grand is phenomenal. The apartment is well furnished with beautiful views, the location is perfectly situated next to the best eateries and shopping and to the lake.

    Although I prefer the home away from home experience, others may not enjoy that their isn't daily housekeeping or room service. Also, the items that are available in the kitchen to cook with are limited and may require you spending more at the store for food and utensils, etc.

    10

  • Kris
      United States of America
    May 23, 2014

    A bit hard to find.... directions are clear you can find the address with the problem. But your eyes have to be open to see the glass door among the hotel next door

    10

  • Camilo
      United States of America
    May 22, 2014

    View Look Location

    Not Very clean (kitchen counters and floors dirty, kitchen utensils seemed to be rinsed only..food particles on them) Mildew smell upon entrance to apartment Mold in shower Hall way bathroom bad Oder

    8.3

  • Brandon
      United States of America
    May 3, 2014

    Having to pay extra $25 or so everyday for parking.

    9.6

  • Anonymous
      United States of America
    April 18, 2014

    The modern decor to give a comforting home sensation.

    Parking is very limited and devoid of a privately owned lot.

    9.6

  • Anonymous
      United States of America
    April 18, 2014

    Had difficulty getting extra towels and front desk person was not available to check us in on our arrival. Difficult to communicate with someone in charge.

    9.6

  • Colin
      Canada
    April 17, 2014

    Great location and ensuite amenities.

    Beds a bit soft. Warmer blankets for 2 single beds would have been good.

    9.6

  • Nadine
      United Kingdom
    April 13, 2014

    An absolute fantastic apartment hotel with all facilities one would need and very centrally located. The apartments are located between the 18th and the 36th floor and not all of them have a private balcony. So make any specifications when booking. There is a big supermarket pretty much opposite and a Wholefoods supermarket only about 5 min away on foot. Also the main shopping streets are just a short walk away. The gym is fully equipped (even exercise balls and a bosu) and the swimming pool is nice, too, however, a little bit short for proper swimming.

    Only missed a few minor things in the apartment such as a box of tissues, some washing up liquid/sponge and a bathrobe would have been quite useful.

    10

  • Bruce
      United States of America
    April 11, 2014

    The appartment was clean, comfortable and felt like a home instead of a hotel. I'll go back when i'm in Chicago again.

    Garage access was difficult because they didn't have enough door openers.

    9.6

  • Steve
      United States of America
    April 8, 2014

    Great place for two couples. It was in center of great restaurants and close to Mag Mile.

    9.2

  • Sujitr
      Thailand
    April 2, 2014

    Trashing could be a bit more convenient...

    10

  • Jeffrey
      United States of America
    April 2, 2014

    Great style, decorating and large size.

    The TVs were too small for the large space.

    10

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