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Newest reviews for Country Hearth Inn & Suites

  • Barbara
      United States of America
    September 16, 2014

    Fair price and convenient to our destination. I'd rate the place as average - I've stayed in much better and much worse. So this was ok for the money

    part of the hotel is smoking and you can smell the old smoke smell.

    7.1

  • Judy
      United States of America
    August 21, 2014

    Staff at front desk was pleasant.

    Dirty; nonsmoking room smelled like a smoking room; bedspread hadn't been washed in forever; bathroom was cramped, to say the least; furniture was dirty and stained; AC didn't cool; breakfast was cold sausage which we were told to heat in a toaster; room door didn't clues properly. Do not recommend.

    3.3

  • Deborah
      United States of America
    August 17, 2014

    Staff friendly and courteous. Gave us upgraded suite for same price. Will definitely stay again.

    No pool. Close to trucking terminals.

    9.2

  • Anonymous
      United States of America
    August 14, 2014

    location near airport. clean rooms adequate breakfast

    paid for shuttle and when needed at end of flight, called and got no confirmation from staff that it was coming and had a very ill spouse who had to be taken to an emergency room ASAP. car was at hotel and had to get to it so took a cab to the hotel for $16 when already paid for shuttle round trip, and did not get a refund on the already paid cost of the room for 8/10 even though it was an emergency situation. Front desk clerk was by me considered incompetent.

    6.7

  • Brenda
      United States of America
    July 31, 2014

    Nice staff, reasonable price, clean, close to airport.

    Area

    7.5

  • William
      United States of America
    July 17, 2014

    Friendliness and courtesy of the staff.

    Breakfast. It was filling, but not particularly a high light of the stay.

    7

  • Carl
      United States of America
    July 8, 2014

    bathroom mold, toilet seat broken, spider web all over, and window is very filithy.. bed dirty, ice bucket with dirty water..no security gate off track and wont open...we went out almost all day then no one cleaning the room..Breakfast was very bad.. I would never go back to hotel again..Carl, mt. washington

    2.9

  • Anonymous
      United States of America
    July 8, 2014

    I've stayed in hotels from 20 dollars to 200 and this was the Dirtiest hotel I've ever stayed in

    4.2

  • Kinnard
      United States of America
    July 8, 2014

    location

    5.8

  • Juan
      United States of America
    July 8, 2014

    Comfort rooms and location

    NO wifi kind of boring!!!

    6.7

  • Ischa
      Canada
    July 1, 2014

    Wonderful staff. We were inadvertently booked into a smoking room so the lady at the front desk upgraded us into a suite. Nice comfortable bed. Good breakfast.

    Nothing

    8.3

  • Anonymous
      United States of America
    June 24, 2014

    Close to Airport easy to find. Could have a better sign at the end of the driveway.

    The hotel needs a complete renovation to be more appealing to the guests. The beds should be more comfotable. The chairs in the room were stained and looked discusting.

    4.6

  • Emmanuel
      United States of America
    June 21, 2014

    Closer to the highway then I thought. Great location!

    I didn't like you couldn't bring the free breakfast to your room, but I could understand why although I didn't get an explanation.

    8.3

  • Lloyd
      United States of America
    June 20, 2014

    It was old and run down. We cancelled and move to the Drury.

    3.3

  • Amanda
      United States of America
    June 20, 2014

    Close to downtown, nice staff, decent breakfast.

    No vending or ice machine on our floor, water pressure so high in bathroom that the shower spewed water all over the place, people were running up and down the halls until about 2am and we didnt sleep at all. Poor parking capacity for hotel. Price was WAY too high for facilities.

    5.4

  • Min
      United States of America
    June 19, 2014

    The front desk gave me the door card doesn't work 3 times, I went down to the desk 3 times with not hear any apologies. It took 15 minutes total 4 time to get into my room.

    5.4

  • Grant
      United States of America
    June 17, 2014

    NOTHING

    The staff was rude and could not answer question. When asking for a refund he told was he was calling the manager and that yes we would be refunded just to call back the next morning. As of today we are still trying to get our money back. The room was so nasty that we were there less than 15 minutes. I fell in the bathroom floor due to the toilet lid was not fasten to the commode.

    2.5

  • Joris
      Belgium
    June 17, 2014

    Nice room, good location, very clean, super friendly staff.

    The breakfast isn't all that.

    7.9

  • Karl-heinz
      Germany
    June 15, 2014

    Very close to Graceland for those who want to be the first for checking in next morning

    noise Level from outside the Hotel building (road traffic, airplanes)

    6.7

  • Jovonia
      United States of America
    June 10, 2014

    The staff was really friendly.

    The parking lot was not big enough and sometime confusing.

    9.2

  • Latresa
      United States of America
    June 4, 2014

    The elvator was broke .it needs to be updated

    5

  • Paris
      United Kingdom
    June 4, 2014

    Value for money, clean and staff were really nice and friendly.

    Lots of truckers stay in this hotel ~ and I had a truck parked outside of my room window for 3 days, which meant that I could not open the curtain ~

    8.3

  • Andre
      United States of America
    June 3, 2014

    This hotel actually had a room available for the weekend of Memorial Day and it was one of the last hotels available. The room was fairly clean for the age of things.

    Overall very expensive for what it offers. The toilet got clogged, good that we were about to check out. Ice machine didn´t work in our floor and I had to go to next floor to get some ice. Refrigerator had so much ice that the door did´t even close anymore. Location is not the best for who wants to go downtown Memphis.

    5

  • Richard
      United Kingdom
    June 1, 2014

    Parking, easy to get to from the intersection. The hotel had a truck stop at the back, so lots of drivers to get good driving directions from.

    6.3

  • George
      United States of America
    May 28, 2014

    The location

    Upon my arrival the staff at front desk ..told me my reservation it took me over 45min just to check in and to prove that my room was not cancel.

    7.1

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