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Newest reviews for Buena Vista Palace Hotel & Spa

  • Mohamed
      Mauritania
    September 13, 2014

    Very nice staff. Free parking close by.

    9.6

  • Terrie
      United States of America
    September 12, 2014

    We love staying at the palace. Comfortable beds. Nice rooms. Staff is great! Wonderful location

    Can't think of a thing

    10

  • Dawn
      United States of America
    September 2, 2014

    Closeness to Disney and other activities.

    Resort fees a bit much. Self park was quite a walk from room.

    7.9

  • Carmella
      United States of America
    August 26, 2014

    SHUTTLE SERVICE TO AND DISNEY WORLD WAS GREAT.

    COFFEE AND CREAM IN OUR ROOM WAS NO STARBUCKS.

    10

  • Ibikunle
      Nigeria
    August 26, 2014

    1.Location

    1. Hidden park bills 2. No Kitchenette, no microwave 3. Pay for wi-fi and car parking space 4. few staff attendant 5. worst hotel stay ever for my family

    4.6

  • Anonymous
      United States of America
    August 24, 2014

    The location was great. The staff was Knowledgeable & very responsive.

    The only bad experience was with the check in person. I ask if we could have 4 keys & she responded by saying yeah go ahead & have a party up there. I'm a middle age African American the statement did not set well. All in all the stay was good & I think we would stat again

    8.3

  • Anonymous
      United States of America
    August 19, 2014

    everything was close and very well kept

    the bar down stairs is very outdated/ grungy for such an elaborate hotel! hidden resort fee that we didnot account for, as well as other guest complaint along with us during check out they said free parking was to the right when then asked about the resort fee they said it included pool use and parking????? i thought parking was free as well as access to the pool?

    8.3

  • Joon
      United States of America
    August 14, 2014

    walking distance to Downtown Disney

    Parking arrangement is not very good.

    7.1

  • Ebru
      Turkey
    August 13, 2014

    Close to disney downtown.And they gave coupon book which provides to eat cheaper at restaurants.

    Hotel is complicated hard to find where to go.pool was dirty ,it didn't seem healty.ı dont advise to swim in the pool.

    7.5

  • Andrea
      United States of America
    August 12, 2014

    Location Staying in the tower Friendly staff

    The pool and pool bar area could have been nicer Could have been cleaner (I found hairs on floor that were clearly not mine or my daughter's)

    9.2

  • Anonymous
      United States of America
    August 8, 2014

    Great for the price. Right across the street from Downtown Disney.

    Pool area needs some work. Definitely not 5 star, but just fine for young family.

    7.1

  • Ahmed
      Bahrain
    August 7, 2014

    Location Pool cleanliness of the rooms and facilities Layout Helpfulness of the staff

    Dinning facilities

    7.9

  • Camilla
      Norway
    August 4, 2014

    Spacious delicate rooms. Great with the balcony. The pool area was just the right level to relax after or between parks. The restaurants has good food.

    The shuttle buses was very unreliable. They were to leave every half an hour, but could be up to 25 minutes delaid. We spent a lot of time waiting for shuttles. The hotel arranged for shuttle to Universial. That was just chaos, the shuttle did not arrice, then when it arrived, we were in the wrong spot as the hotel told us the shuttle would come in another place that it should - we ended up taking a taxi.

    8.8

  • Abdel
      United States of America
    August 4, 2014

    Location Land scape

    Front desk employee Hotel need renovation Snakes in the pool area !

    6.7

  • Stephen
      United Kingdom
    August 3, 2014

    Very close to Disney village therefore no driving or parking

    All carpets in rooms and corridors are well worn and end replacing. Also decor need updating

    7.1

  • Blanca
      United States of America
    August 1, 2014

    My room, the swimming pools The ambiance in overall the hotel is perfect for family with children

    10

  • Anonymous
      United States of America
    July 31, 2014

    Friendly staff

    My room smelled because of moldy shower curtain. Also a rusty razor blade and cleaning towel were left in room the second day by coffee pot. It seemed the cleaning wasn't completed. However the rusty razor blade bothered me. Your staff however took care of it immediately and a different shower curtain made a huge difference.

    7.1

  • Samantha
      United States of America
    July 29, 2014

    Good costumer service rep. easy access to all amenities great discount coupons

    The bed was very uncomfortable and i had a hard time sleeping

    8.8

  • Alyona
      Canada
    July 28, 2014

    Great location - a short walk to Downtown Disney. Very helpful staff.

    The furniture in the room was dated. The shower head was old and didn't work properly. The floor in the bathroom kept on getting wet in puddles from the broken shower. The shower curtain seemed dirty. The TV had a small selection of channels. The channel reception on the TV was bad quality as well. Since there is a swimming pool on the premises, a drying rack was truly missed. Complimentary slippers would have been nice.

    6.7

  • Jason
      United States of America
    July 26, 2014

    Not very accommodating!

    7.1

  • Elmer
      United States of America
    July 24, 2014

    Close to downtown Disney

    The hotel is look like a rundown

    4.6

  • Tarcha
      United States of America
    July 22, 2014

    I love that this site is in walking distance of Downtown Disney! We had a blast!

    8.3

  • Anonymous
      United States of America
    July 22, 2014

    location to downtown disney

    the walk to downtown Disney the uncleaniness of the bathroom

    7.5

  • Anonymous
      United States of America
    July 22, 2014

    In house restaurants Lounge Hospitality

    Refrigerator did not work Room keys did not work

    6.7

  • Kari
      United States of America
    July 17, 2014

    Great location to disney. Shuttle service to the parks Makes it easy to get around .

    Laundry is only payable with credit card. Makes difficult when card reader not working due to weather interference

    8.8

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