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1900 Buena Vista Drive, Lake Buena Vista, Orlando, FL 32830, United States of America – Show map
|Queen Room with Two Queen Beds with Disney View|
|Queen Room with Two Queen Beds with Water View|
|One Bedroom Tower Suite|
|King Room with Disney View||
|King Room with Water View||
|King or Queen Room with Resort View||
|One Bedroom Suite||
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286 verified reviews
They speak your language!
Buena Vista Palace Hotel & Spa's staff speaks: Chinese, Filipino, Russian, Portuguese, Korean, Japanese, French, Spanish, English, German, Bulgarian, Arabic
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Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Darts, Sauna, Fitness Center, Spa, Massage, Hot Tub, Game Room, Playground
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in the hotel rooms and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Filipino, Russian, Portuguese, Korean, Japanese, French, Spanish, English, German, Bulgarian, Arabic
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 35 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 283 reviews
Value for money
Show reviews from:
This Orlando Hotel is within a 5-minute drive of Celebration, a Disney town. This hotel has a transportation service to Disney World and Downtown Disney and features 4 restaurants.
Score from 405 reviews Very good
This completely non-smoking hotel is located just over half a mile from Walt Disney World and features an outdoor swimming pool. A daily continental breakfast is available as well.
Score from 1473 reviews Very good
This Lake Buena Vista hotel is located inside the Walt Disney World Resort and provides free transportation to the Walt Disney World theme parks.
Score from 574 reviews Very good
This tropical-style Orlando resort features an outdoor pool, spa, and fitness center. Tennis courts, a playground, and a game room are also available.
Score from 898 reviews Very good
Outdated hotel. Did not feel like I was staying in a resort. Bathroom showers leaked water all over. Staff was not friendly.
It was a uphill walk from the parking lot to the hotel. Being in our 80's it was difficult.
it was load from the hallway
the location of the hotel,the beds were good,the bathroom
the parking is to dark,no lights to park so far from the hotel,the room i got was next to the elevator so all the noise from the people waiting on the elevator,you can hear on the room.
Closeness to downtown Disney
Ants in room.
I was very ill and couldn't make the trip. The Hotel was able to cancel my reservation and wish me a speedy recovery. They were very helpful
The view from the second room we were moved to
Cleanliness room was dirty and smelt musky air didn't work second room a little better still not very clean had body hair on shower walls stains and the hallways were disgusting chewed sunflower seeds on the ground and trash all over do not think I will ever come back
good location friendly front desk staff
first room was not cleaned second room-had to call for cleaning, glasses were dirty
The room was not cleaned well the next day. The hair were every where on the floor of the bathroom, and the sink.
The staff was nice, my heating did not work, they came and fixed it immediately and moved me to a new room.
Had some minor cosmetic wear tear (cracked tiles, dusty lampshades) but nothing to worry me. The parking is $21/day for valet or free self parking which was far away to walk.
Heater did not work. My room was 66 degrees all thru the night. I even changed to another room, and the same thing. No apologies from management
Close proximity to Disney. Fair base price.
Room was fine, missed the usual double sink with counter top space in the bathroom. The shuttle service was a bus with too many downtown disney resort stops. It took over an hour to return from the Magic Kingdom. The daily resort fee is expensive.
The location was great and walking distance to downtown Disney as well as a super close drive to Disney parks. The beds were very comfortable too and the room was spacious and clean although aome wear and tear on items in the room which is to be expected.
We could hear every noise in the hallway and our room was in the corner with 3 doors next to us. We almost took a picture because it was so bizar. Our room had an adjoining room and unfortunately we could hear our neighbor using the bathroom etc. One night it took a good 5 minutes to get warm water in the shower which seemed a little slow. Lastly, after coming back from a long day at Disney we attempt to get in our room and both our room keys don't work so we went back to the front desk and they told us that if you have your room key next to your cell phone it cancels out the information. I have never had that happen before so it was a minor inconvenience
location, facilities, staff
comfort of bed, did not had a really pool view, we can`t use the balcony because it was under construction and charged me the balcony
Nothing to complain. everything was great. i liked mainly that they have shuttle to the parks plus they have a small canteen for quick snacks.
They confused our booking twice and locked us out of the room and when we did get it it had not been cleaned.
Have had several excellent visits this year - not this time. Recommend only rooms in the main building - not the Island building. Will not return if not guaranteed a room in the main building.
Stayed in the Island building. Walls paper thin. Heard our neighbors and everyone in the halls late into the night and early in the morning.
Location of hotel is a plus. Walking distance from many restaurants and downtown Disney is just crossing the street. Hotel is very luxury and affordable, bedrooms are big and very comfortable. Staff is friendly. Love the view from our bedroom. Very hospitality personnel. Definitely coming back next year.
Great price, wonderful room and view.
The location, the shuttles to Disney and airport.
The room we got had connecting doors and the neighbor's kids played with the doors during the night and early in the morning. The hotel gave us another room but that room was also noisy because there were machines just outside of the window. The room carpets are very old and dusty, there were cigarettes in the balcony and the sheets weren't so clean!
The hotel as a whole was wonderful. Staff was very friendly and accommodating. Rooms were clean and the beds very comfortable. The grounds were very well manicured and it seemed like plenty to do. The location was great. Would definitely go back again.
The credit card that was on file for my room had an issue. Rather than call my cell phone to alert me, the hotel left a voice mail in the room only. Since no one checks hotel voice mail, i was unable to resolve the problem, and was locked out of my room when i returned very late at night. To make matters worse, the staff was rude and unprofessional in helping resolve the issue.
$200 a night a little much