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1900 Buena Vista Drive, Lake Buena Vista, Orlando, FL 32830 – Show map
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241 verified reviews
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Buena Vista Palace Hotel & Spa's staff speaks: Chinese, Filipino, Russian, Portuguese, Korean, Japanese, French, Spanish, English, German, Bulgarian, Arabic
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Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Darts, Sauna, Fitness Center, Spa, Massage, Hot Tub, Game Room, Playground
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in the hotel rooms and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Filipino, Russian, Portuguese, Korean, Japanese, French, Spanish, English, German, Bulgarian, Arabic
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 35 per night in an extra bed.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Buena Vista Palace Hotel & Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 241 reviews
Value for money
Show reviews from:
In the Walt Disney World Resort, this hotel provides guests with early entrance and shuttle service to all Disney parks.
Score from 433 reviews Very good
This Lake Buena Vista hotel is located inside the Walt Disney World Resort and provides free transportation to the Walt Disney World theme parks.
Score from 503 reviews Very good
On 500 acres of lush tropical landscapes, this lakeside Orlando property features free transportation to the Walt Disney World theme parks. A full-service spa and 5 restaurants are on site.
Score from 232 reviews Excellent
The WorldQuest Orlando offers a free shuttle service to Walt Disney World, less than a 10 minute drive away. This hotel features a daily continental breakfast and an outdoor pool.
Score from 611 reviews Very good
Very nice staff. Free parking close by.
We love staying at the palace. Comfortable beds. Nice rooms. Staff is great! Wonderful location
Can't think of a thing
Closeness to Disney and other activities.
Resort fees a bit much. Self park was quite a walk from room.
SHUTTLE SERVICE TO AND DISNEY WORLD WAS GREAT.
COFFEE AND CREAM IN OUR ROOM WAS NO STARBUCKS.
1. Hidden park bills 2. No Kitchenette, no microwave 3. Pay for wi-fi and car parking space 4. few staff attendant 5. worst hotel stay ever for my family
The location was great. The staff was Knowledgeable & very responsive.
The only bad experience was with the check in person. I ask if we could have 4 keys & she responded by saying yeah go ahead & have a party up there. I'm a middle age African American the statement did not set well. All in all the stay was good & I think we would stat again
everything was close and very well kept
the bar down stairs is very outdated/ grungy for such an elaborate hotel! hidden resort fee that we didnot account for, as well as other guest complaint along with us during check out they said free parking was to the right when then asked about the resort fee they said it included pool use and parking????? i thought parking was free as well as access to the pool?
walking distance to Downtown Disney
Parking arrangement is not very good.
Close to disney downtown.And they gave coupon book which provides to eat cheaper at restaurants.
Hotel is complicated hard to find where to go.pool was dirty ,it didn't seem healty.ı dont advise to swim in the pool.
Location Staying in the tower Friendly staff
The pool and pool bar area could have been nicer Could have been cleaner (I found hairs on floor that were clearly not mine or my daughter's)
Great for the price. Right across the street from Downtown Disney.
Pool area needs some work. Definitely not 5 star, but just fine for young family.
Location Pool cleanliness of the rooms and facilities Layout Helpfulness of the staff
Spacious delicate rooms. Great with the balcony. The pool area was just the right level to relax after or between parks. The restaurants has good food.
The shuttle buses was very unreliable. They were to leave every half an hour, but could be up to 25 minutes delaid. We spent a lot of time waiting for shuttles. The hotel arranged for shuttle to Universial. That was just chaos, the shuttle did not arrice, then when it arrived, we were in the wrong spot as the hotel told us the shuttle would come in another place that it should - we ended up taking a taxi.
Location Land scape
Front desk employee Hotel need renovation Snakes in the pool area !
Very close to Disney village therefore no driving or parking
All carpets in rooms and corridors are well worn and end replacing. Also decor need updating
My room, the swimming pools The ambiance in overall the hotel is perfect for family with children
My room smelled because of moldy shower curtain. Also a rusty razor blade and cleaning towel were left in room the second day by coffee pot. It seemed the cleaning wasn't completed. However the rusty razor blade bothered me. Your staff however took care of it immediately and a different shower curtain made a huge difference.
Good costumer service rep. easy access to all amenities great discount coupons
The bed was very uncomfortable and i had a hard time sleeping
Great location - a short walk to Downtown Disney. Very helpful staff.
The furniture in the room was dated. The shower head was old and didn't work properly. The floor in the bathroom kept on getting wet in puddles from the broken shower. The shower curtain seemed dirty. The TV had a small selection of channels. The channel reception on the TV was bad quality as well. Since there is a swimming pool on the premises, a drying rack was truly missed. Complimentary slippers would have been nice.
Not very accommodating!
Close to downtown Disney
The hotel is look like a rundown
I love that this site is in walking distance of Downtown Disney! We had a blast!
location to downtown disney
the walk to downtown Disney the uncleaniness of the bathroom
In house restaurants Lounge Hospitality
Refrigerator did not work Room keys did not work
Great location to disney. Shuttle service to the parks Makes it easy to get around .
Laundry is only payable with credit card. Makes difficult when card reader not working due to weather interference
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