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1900 Buena Vista Drive, Lake Buena Vista, Orlando, FL 32830, United States of America – Show map
|Queen Room with Two Queen Beds with Water View|
|One Bedroom Tower Suite|
|King Room with Disney View||
|Queen Room with Two Queen Beds with Disney View|
|Room Selected at Check-In|
|King Room with Water View||
|King or Queen Room with Resort View||
|One Bedroom Suite||
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313 verified reviews
They speak your language!
Buena Vista Palace Hotel & Spa's staff speaks: Chinese, Filipino, Russian, Portuguese, Korean, Japanese, French, Spanish, English, German, Bulgarian, Arabic
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Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Darts, Sauna, Fitness Center, Spa, Massage, Hot Tub, Game Room, Playground
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in the hotel rooms and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Chinese, Filipino, Russian, Portuguese, Korean, Japanese, French, Spanish, English, German, Bulgarian, Arabic
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 35 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 311 reviews
Value for money
Show reviews from:
This completely non-smoking hotel is located just over half a mile from Walt Disney World and features an outdoor swimming pool. A daily continental breakfast is available as well.
Score from 1540 reviews Very good
This Lake Buena Vista hotel is located inside the Walt Disney World Resort and provides free transportation to the Walt Disney World theme parks.
Score from 597 reviews Very good
In the Walt Disney World Resort, this hotel provides guests with early entrance and shuttle service to all Disney parks.
Score from 548 reviews Very good
This Lake Buena Vista hotel is in the Walt Disney World Resort and has 2 heated pools, an aquatic playground, and a continuous shuttle to Disney theme parks. Downtown Disney is across from the hotel.
Score from 465 reviews Good
The stay was too short
The parking is too far.
The room was clean and comfortable! The facility was prisitine! We will definitely stay again!
I would like to share what happened to me at the hotel to avoied being in the situation i was in. I paied with a cridet card when cheaking in, on my third day i left the hotel without reciving any notes , and when i came back at 1am after a very long day my room was blocked!!! The receptionist was very rude and treated me very bad as if i am trying to avoid paying the hotel , and i didn't even know that the bank rejected the transaction . She told me that i have to pay now or i cant get into my room. I told her i would like to pay cash and the cash was in my room, she called security and "asked them IF i can get somthing from my room!!!!!!!" After thier permition !!!! A security guy came with me and waited by the door ! And guarded me to the reception!!!!!!!! To check that i didnt ran away !!!! I think that even one star hotels do not treat the guests like that !!!!! It is very normal to have problems with payments by cridet cards that never mean that the person will not pay ! Specially when the guest wants to pay cash or to get something from the room it was very rude how the hotel handeled the situation, i never imaged that i will be treated that way and specially for a very simple reason like that !!!! I hated the hotel i don't recommend it. The receptionist is not qualified to work at that hotel she would fit well in a motel ! Even when checking out the same receptionist told us : your all set , then: you have to pay 120$ then after arguing she realized that the hotel must pay us 140!!!!! Then she told us that booking took a one night fee on hold then she told us that no fees on hold and this is the resort fee !!!!!! SHE SIMPLY DOESNT KNOW Her job. Finally i have traveled all around the world never been treated that way !
Location to Downtown Disney was excellent.
Parking at facility wasn't great and bus transportation needs some improvements.
Clean with nice furnishings.
A little disappointed I couldn't find an ice machine that worked.
Location was near walking distance to Down town Disney and free parking with rental cars on site was useful. Although carpark security was non existent as non hotel guests were using the carpark as well to catch the free Disney buses.
Damp smell in our room. Facilities needs updating, they were repainting the building which helps. Beds were at end of their life, had deep impression in the middle of ours. Really, really slow WiFi.
The bed was comfortable, and it's very close to Downtown Disney.
We kept getting conflicting information from the front desk. We were accidentally overcharged by the front desk. We went to dinner at the restaurant in the hotel and the food was mediocre at best, but of course over priced. The wifi didn't work. The buses to the parks were running behind and over crowded. It was just not a great experience for us.
Outdated hotel. Did not feel like I was staying in a resort. Bathroom showers leaked water all over. Staff was not friendly.
It was a uphill walk from the parking lot to the hotel. Being in our 80's it was difficult.
it was load from the hallway
the location of the hotel,the beds were good,the bathroom
the parking is to dark,no lights to park so far from the hotel,the room i got was next to the elevator so all the noise from the people waiting on the elevator,you can hear on the room.
Closeness to downtown Disney
Ants in room.
I was very ill and couldn't make the trip. The Hotel was able to cancel my reservation and wish me a speedy recovery. They were very helpful
The view from the second room we were moved to
Cleanliness room was dirty and smelt musky air didn't work second room a little better still not very clean had body hair on shower walls stains and the hallways were disgusting chewed sunflower seeds on the ground and trash all over do not think I will ever come back
good location friendly front desk staff
first room was not cleaned second room-had to call for cleaning, glasses were dirty
The room was not cleaned well the next day. The hair were every where on the floor of the bathroom, and the sink.
The staff was nice, my heating did not work, they came and fixed it immediately and moved me to a new room.
Had some minor cosmetic wear tear (cracked tiles, dusty lampshades) but nothing to worry me. The parking is $21/day for valet or free self parking which was far away to walk.
Heater did not work. My room was 66 degrees all thru the night. I even changed to another room, and the same thing. No apologies from management
Close proximity to Disney. Fair base price.
Room was fine, missed the usual double sink with counter top space in the bathroom. The shuttle service was a bus with too many downtown disney resort stops. It took over an hour to return from the Magic Kingdom. The daily resort fee is expensive.
The location was great and walking distance to downtown Disney as well as a super close drive to Disney parks. The beds were very comfortable too and the room was spacious and clean although aome wear and tear on items in the room which is to be expected.
We could hear every noise in the hallway and our room was in the corner with 3 doors next to us. We almost took a picture because it was so bizar. Our room had an adjoining room and unfortunately we could hear our neighbor using the bathroom etc. One night it took a good 5 minutes to get warm water in the shower which seemed a little slow. Lastly, after coming back from a long day at Disney we attempt to get in our room and both our room keys don't work so we went back to the front desk and they told us that if you have your room key next to your cell phone it cancels out the information. I have never had that happen before so it was a minor inconvenience
location, facilities, staff
comfort of bed, did not had a really pool view, we can`t use the balcony because it was under construction and charged me the balcony
Nothing to complain. everything was great. i liked mainly that they have shuttle to the parks plus they have a small canteen for quick snacks.
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