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Newest reviews for Burnham, a Kimpton Hotel

  • Garry
      United States of America
    August 27, 2014

    The staff was super friendly and nice...room service was great...wonderful old Retro styling..loved it...stocked refrigerator...real brass keys.

    No coffee in the room.

    8.8

  • Gregg
      United States of America
    August 24, 2014

    Location, pet friendly, clean, great style, staff

    no coffee maker in room

    9.6

  • Mario
      United States of America
    July 18, 2014

    location, parking is near, bit pricey but too much

    kitchen closes at 9 PM, limited room service menu

    7.5

  • Jerri
      United States of America
    July 17, 2014

    Beautiful historic hotel. Excellent location.

    Tiniest bathroom ever.

    9.2

  • Jeanine
      United States of America
    July 15, 2014

    Small, beautiful hotel

    10

  • Sally
      Canada
    July 14, 2014

    The staffs are very helpful, friendly and make you feel very welcoming. The hotel is at the Reliance building which is one of the classic and vintage buildings. Great location and easy access to all subway lines and buses. It is also a great shopping area, walking distance to Millennium Park and good restaurants. We stayed at 12th floor and have an excellent downtown skyline view

    I have nothing to complain about

    8.8

  • Mary
      United States of America
    July 9, 2014

    Our concierge was so polite and friendly. And he left us a surprise in our room when we mentioned it was our anniversary. We were very touched!

    10

  • June
      United States of America
    July 9, 2014

    perfect location; perfectly wonderful rate; perfectly attentive staff; better than perfect view of not only the city, but the lakefront as well, the perfect shopping experience right around the block and a Starbuck's on every corner! How could our experience get any better than that?

    We only wish we could have stayed longer than just one night to enjoy all of the wonderfulness of the hotel!!!

    10

  • Anonymous
      Netherlands
    June 24, 2014

    Helpful staff and clean room Location

    Shower should be repaired

    9.2

  • Anonymous
      United States of America
    June 8, 2014

    Room service took too long TV was not clear picture.

    10

  • Anonymous
      United States of America
    June 3, 2014

    The hotel was great

    Although I was not in Chicago for the medical convention I was subjected to rates that would have been less if I arrived the week before or after

    8.8

  • David
      United Kingdom
    June 1, 2014

    well appointed rooms and very comfortable beds . good shower and bathroom. enjoyed the wine tasting at 5pm staff were most helpful and friendly

    Basically the food for evening meal. the trout was over-cooked and dry. the carrots were singed on the outside and raw inside. the presentation of food was poor. The worst meal we had in the USA over 2 weeks. Cooking score 2/10. wine average.

    8.3

  • Ian
      United Kingdom
    June 1, 2014

    Fantastic hotel in a beautiful historic building. Staff were very helpful and we valued Jean-Luc's guide to what to see in Chicago. Also the restaurant recommendations all turned out well

    Shame the bar closed at 9.30pm

    9.6

  • Gail
      United States of America
    May 24, 2014

    Location, beautiful-old-world decor, restaurant, staff, cocktail hour, comfortable bed

    Shower didn't work well, no blower provided (later saw you have to ask for one), needed some extra hooks for hanging things in the small bathroom

    9.2

  • Anonymous
      United States of America
    May 11, 2014

    Location is excellent.

    There was major confusion upon checking in it took four desk staff to figure it out. We have stayed at several downtown hotels and never had this experience. Shouldn't take that long to check in. Room was small and not enough towels. Not what we we're expecting for what we paid.

    5

  • Luigi
      Italy
    May 6, 2014

    The architecture of the building, the service.

    none

    8.8

  • Genevieve
      United States of America
    April 8, 2014

    Excellent beds, good bathroom, beautiful building.

    The coffee.

    9.2

  • Nikola
      United Kingdom
    November 8, 2013

    This is a great location for getting around Chicago downtown. Hotel has efficient and friendly staff; fantastic upper floors restored interior and history of the building is exceptionally interesting. Rooms are clean and comfortable with decent views if you are facing due east. Great bar and bistro on the ground floor. I will definitely visit again.

    There is nothing to dislike about Burnham Hotel.

    9.6

  • Lydia
      United States of America
    October 18, 2013

    Couldn't have asked for a better location. Loved that they had bikes you could get for free. And the free coffee/tea in the morning and wine hour in the evenings. Worth every penny! We were here marathon weekend and they had an awesome breakfast for all the runners. They put it out early for us. Loved everything about this hotel!

    10

  • Carey
      United Kingdom
    October 15, 2013

    Great location friendly staff nothing to much trouble the wine reception every evening was a great idea. Can't go wrong staying at this hotel

    Nothing

    9.6

  • Irina
      Russia
    October 14, 2013

    We stayed in Burnham hotel from 5th to 8th of October, 2013. I enjoyed the whole experience of living here in the heart of Chicago Loop. The hotel has a perfect location close to malls (in front of Macy's), design shops (Nordstorm, DSW, Old Navy and etc.) and grocery stores (Target is the biggest one). It is convenient to visit local attractions within walking distance (Millennium and Grand park, Willis tower, Union Station..). It takes 40 minutes to get straight from the O'Hara airport to Washington station (Blue line). Especially we love wine hour in our hotel. Every day we tasted different wines from 5 to 6 pm and got a free access to fitness. I would definitely stay one more time there.

    10

  • Frances
      United Kingdom
    September 28, 2013

    The building, the position, reception staff were helpful and friendly.

    room 1201 had a good view but was very small and a bit shabby. a rather smug attitude but we have stayed in far better hotels. very expensive for what one gets even with a free glass of wine!

    6.7

  • Anonymous
      France
    September 27, 2013

    The area. Very well located.

    7.9

  • Anonymous
      Hungary
    August 21, 2013

    Location Old-fashioned armosphere Bathrobes :)

    Parking too expensive Minibar too expensive Pretty dirty (bed linen: no comment!!!!!)

    5.4

  • Jure
      United Kingdom
    August 20, 2013

    The location is superb, the rooms and the staff excellent. liked the historic spirit mixed with modern comfort.

    The breakfast was terribly overpriced, I paid 40$! On top of it the service was slow. This slightly spoiled the otherwise perfect impression during my stay.

    9.6

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