Best Western Roundhouse Suites Boston  

A little bit noisy (trafic) average level hotel with pretty large rooms. Veeery low wifi connection was disappointment. Worst thing was that at hotels complimentary free parking lot somebody hit our car's window with a rock during nighttime. Beside there was also another car with broken window.  There was glass overall at parking lot so this kind of things seems to happen there. Roundhouse Suites should really do something to security, the guard they have isn't enough.

The price was was reasonable. Mainly there wasn't much availability in Boston last weekend. The room was very clean. Free parking was appreciated.

The location was really undesirable. At the complimentary breakfast,the coffee dispenser was not working and no one was fixing it,so we had to get coffee at mcdonalds. That is not a very safe mcdonalds. Also the bed was pretty uncomfortable and the temperature in the room was difficult to control.

Available free parking and free shuttle to downtown Boston.

We reserved a king size suite but instead were giving a two double bed suite because we booked with booking.com.. Availibilty issue.

Room furnishings and layout.

Limited parking. Not easy to find, until after checking in.

Although slightl yout of the centre of things, the shuttle service offerred by the hotel was wonderful, and worked extremely well, and was very efficient. The staff were exceptionally helpful from the reception, drivers and especially the breakfast assistant who worked wonders. Clearly a hotel for the tourist.

Shortage of dining area, and needed a lounge and bar for wet days!

Nicely furnished room with neat amenities like a microwave and mini fridge. The bathroom and bedroom were very spacious and comfortable, and there were two television sets and a nice work table.

The sofa bed was a nightmare to sleep on, and the hotel itself has very limited facilities. The location is not ideal as it's in a mainly industrial district and although shuttle service to the subway is provided, the wait for the shuttle can be anywhere from 5 to 45 minutes.

The staff is by far the friendliest in boston!!! Clean rooms, convenient shuttle, and a decent breakfast. Will book there again!

The free cookies were too good!!! Couldn't eat just one.

Great breakfast and very friendly workers...nice overall stay...shuttle van drivers were very friendly and helpful...

Ice machines on upper floors need to be fixed bad.....Shuttle service from airport to hotel had to be contacted....given 48 hours notice and never responded...

location, proximity to highway

the structure of the hotel was in poor condition...there were crumbling walls in our bathroom, missing light fixtures and a hole in our bedroom wall...

Location, noise, and the room.

THe price for a location so close to the city center of Boston had me nervious. I thought it would be too good to be true... Upon my arrival the lobby was sectioned off due to renovations. At first look, I thought I had made a dreadful mistake. When I checked in the front desk clerk was a wonderful person. He was there both nights I stayed and during both nights he went out of his way to make sure we were comfortable. We had no tea in out room and he went on a short search to fetch some for us. He explained the free suttle service, gave good advice for restaurants. He was personable and plesant... He is everything a hotel could ask for in a front line service person. The shuttle driver "Enrique" was also very charming and personable. Even the men working on the lobby floor were very polite. I stayed in room 410 and upon walking in there was an odd order, however the layout was wonderful. A true value for the price. I should love to go again and again, provided it were for the same price.

THe room in which the breakfast was served had very low ceilings and I found that disturbing... Breadfast served in a basement level... But that would be the only thing I found the least bit unsettling...

The Roundhouse was convenient and very reasonable in price. The staff was friendly and the room was surprisingly nice and updated for the price! I would book again.

heater fan has has big noise ,can not make good night sleep.