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1615 East Northern Avenue, North Mountain, Phoenix, AZ 85020, United States of America – Show map
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116 verified reviews
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BEST WESTERN InnSuites Phoenix Hotel & Suites's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool
Fitness Center, Hot Tub
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 5 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 116 reviews
Value for money
Show reviews from:
Just 10 miles from downtown Phoenix, this Residence Inn offers spacious rooms with LCD TV and a well-equipped kitchen. Daily hot breakfast and a fitness center are on site.
Score from 27 reviews Excellent
Just 10 minutes from Sky Harbor International Airport, this Phoenix hotel features a heated outdoor pool and hot tub. A daily continental breakfast with fresh waffles and free Wi-Fi is included.
Score from 48 reviews Good
Located adjacent to El Dorado Park, and just 2 miles from Old Town Scottsdale, this contemporary boutique hotel offers state-of-the-art amenities like free Wi-Fi along with friendly service.
Score from 292 reviews Very good
Moments from Phoenix Sky Harbor International Airport and featuring easy access to downtown Phoenix attractions, this pet-friendly all-suite hotel features a 24-hour free airport shuttle service.
Score from 212 reviews Very good
The personal service and the availability to print emails and use the computers in the lobby. Wifi gave no problems. The Jacuzzi bath.
The breakfast was mostly carbs. Good for some not ideal for us. Nice selection though. The eggs did not taste like real eggs the only thing I tried.
The location was central for me. It was 5 minutes to the Colonnade and Nordstroms Last Chance as well as restaurants on Camelback Road and not too far to Scottsdale via Camelback Road. It was also not too far from the 101 loop where you would have good access to Arrowhead and Scottsdale. The room was very nicely furnished and the location was quiet.
It did look as if there might be a lack of adequate parking near your room if you came back late at night. The one negative was that my TV did not work well--all of the channels were fuzzy. Also, there isn't anything around the immediate area within walking distance.
The staff, the room and the pool area were wonderful!
i really can't think of anything I disliked!
When we arrived we were told they did not have our reservation. Then they said they did have it, but it was for one night instead of three. Then they tried to give us a higher rate than we booked for. Not a good beginning. Stayed over Christmas and bed was not made because they were giving staff time off. We were not told about this and when we called the desk they said there was a sign up sheet on the front desk at check-in. We did not see it and were not told about it at check-in. Also, hot water was not hot- luke warm shower. Have stayed there before and been better. This stay was NOT good!!
Breakfast wasn't very appetizing
The staff was very nice and accommodating. They not only moved our room but upgraded us.
First night we were in a non smoking room with an adjoining door to a smoking room. Our room smelt completely awful.
Nice location with decent facilities. Close to restaurants and bars on Northern Ave & 16th St. Laundry was a plus. Nice comfortable bed & the shower was powerful. Didn't get to use the pool but it looked nice enough.
Can be noisy through the day from the traffic on Northern Ave but quiet at night. We were above reception at the top of the stairs so it was quite noisy early morning with the breakfast crowd. If possible stay at the back of the property furthest from reception.
The breakfast buffet was the only good thing about this hotel.
I didn't like that there was trash and someone else's shoes under our bed or that we had to wait both nights for over an hour for the maintenance guy to fix our toilet that kept clogging or that our feet were black from the carpet and we had to wear shoes the entire time and I especially didn't like the cricket in my room that kept me up all night or the BLOOD that we found on the shower curtain!! Gross, gross, gross!!!
- Updated modern room. - Comfortable bed n pillows. - Nice breakfast. - Friendly staff.
- Rooms are small and rather dark. - The 1-seat sofa in our bedroom is dirty. - Bugs coming out of somewhere and suddenly found on some towels.
The hotel looked clean
The pillows were terrible, my neck was hurting the whole night. The neighbors (upstairs and downstairs) were way too loud so we couldn't sleep at all. Also they deodorize the room with some kind of perfume, I am sensitive to such smells so we had to air out the room for several hours because there were no other rooms available.
Comfortable beds Clean rooms Good location WIFI -no additional fee Parking on property -no additional fee
Exterior entry to rooms Noisy halls
friendly folks, nice breakfast and the coffee was even good. I'd recommend this motel to any traveller.
The room was great for the price. Free breakfast, social hour, and wifi, in addition to a fairly central location and a fitness center made it a great deal.
The walls were paper thin and I heard every little sound my neighbor made, from yawns to very loud sex. I never received a receipt at check out, although I was assured inline would be emailed to me. I would have appreciated the pool being open past 10PM so I could have a place to escape the loud nocturnal activities of my neighbor.
Clean, friendly staff,descent breakfast,good location
Nearby our son's new place. Nice breakfast. Apologetic staff for errors.
The staff booked another family into our room. They opened the door and walked in on us! Felt insecure. Room was small. TV in bedroom was on side wall, hardly visible when laying down.
Staff members very friendly
Stayed for 3 nights. Experiencing WiFi issues (cannot get WiFi connection from room) until the very last day.
Love the Junior Suites! 2 rooms, one being a living room setting and the other being a bedroom w/1double bed for a couple. PLUS a jacuuzi tub right next to the bed! I paid a double queen regular room price for this room!
I had zero dislikes for this room. It's a great deal for what we get. My boyfriend and I love it and we stay there every single visit to town. Peaceful, great staff, great pricing, cable, wifi, breakfast, it has it all
Noise level from road Water backed up in shower Resv king got two doubles Not good customer service
Our room was super clean, had comfy beds and a great location! The staff was so friendly and helped us any way they could. I will stay here again and highly recommend it to others. Plus the air conditioning wars ice cold and that really helps in Phoenix in August :-)
We liked everything!
the location was perfect... nothing in walking distance, but we ordered in... breakfast was plentiful...
The staff was so friendly and helpful, and the happy hour.
Everything was good during my stay in Best Western InnSuites Phoenix. The room was clean and comfortable. Breakfast had a good selection.
Pool, maid service and breakfast were excellent.
Beds were too worn, noise from outside was not indicative of SLEEP.
TV next door I heard all night
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