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1615 East Northern Avenue, North Mountain, Phoenix, AZ 85020, United States of America – Show map
|Executive King Suite|
|Two-Bedroom King Suite||
|Queen Suite with Kitchen|
|Executive Queen Suite|
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118 verified reviews
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Best Western InnSuites Phoenix Hotel & Suites's staff speaks: Spanish, English
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BBQ Facilities, Outdoor Pool
Fitness Center, Hot Tub
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
24-Hour Front Desk, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Heating
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 5 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 120 reviews
Value for money
Show reviews from:
Situated 10.5 miles from Wet & Wild Water Park, this Phoenix hotel has a heated outdoor pool and hot tub. Free Wi-Fi is included in all guest rooms.
Score from 142 reviews Excellent
This Phoenix, Arizona hotel is located off Interstate 17 and is 2 miles from MetroCenter Shopping Mall. The hotel features a heated pool and hot tub and free Wi-Fi.
Score from 247 reviews Good
Featuring an outdoor pool and hot tub, this Phoenix hotel is less than 5 miles from the junction of Interstate 10 and 17. Free Wi-Fi and a daily continental breakfast are included.
Score from 117 reviews Very good
Ideally situated only minutes from Phoenix Sky Harbor Airport and the Phoenix Convention Center, this hotel offers exceptional accommodations and state-of-the-art amenities in a convenient location.
Score from 64 reviews Good
There are no elevators and as we were staying 6 days bringing all the luggage up and down ourselves was no fun.
Breakfast is excellent.
The carpet was soaking wet and we were not given another room when we asked, as they had cleaned 60 rooms that day!
Special thanks to Keith, the young gentleman who checked us in. He was very helpful with dinner recommendations and got us reservations at a lovely restaurant (Bluewater Grill).
Breakfast room staff was good, but at 9:40, there was little food left and we were told there would be no more coming out. Thought when it says 6:30-10am, it meant 10am, not "if lucky".
Pool was also nice, with two corner gazebo rooms providing a little shade.
Nothing was bad.
Room is a bit on the small side. There was a faint smell of smoke - the kind that is hard to get rid of unless you change carpets, wall covers, etc.
Breakfast is good. Location is convenient, 10-15 min away from airport, downtown, etc. Nice and quiet.
Wi-fi did not work. Room was noisy near stair case and the ice machines.
Great location next to hiking trails and the ball parks. Great facilities and very comfortable room.
Breakfast was often cool, room not adequate to accommodate the number of guests.
bed was great, pool nice but needed to be upgraded and better maintained.
Maybe glassware and a bottle opener
The two bathrooms in the suite were very convenient
No safe in room.
The breakfast was mostly carbs. Good for some not ideal for us. Nice selection though. The eggs did not taste like real eggs the only thing I tried.
The personal service and the availability to print emails and use the computers in the lobby. Wifi gave no problems. The Jacuzzi bath.
It did look as if there might be a lack of adequate parking near your room if you came back late at night. The one negative was that my TV did not work well--all of the channels were fuzzy. Also, there isn't anything around the immediate area within walking distance.
The location was central for me. It was 5 minutes to the Colonnade and Nordstroms Last Chance as well as restaurants on Camelback Road and not too far to Scottsdale via Camelback Road. It was also not too far from the 101 loop where you would have good access to Arrowhead and Scottsdale. The room was very nicely furnished and the location was quiet.
i really can't think of anything I disliked!
The staff, the room and the pool area were wonderful!
When we arrived we were told they did not have our reservation. Then they said they did have it, but it was for one night instead of three. Then they tried to give us a higher rate than we booked for. Not a good beginning. Stayed over Christmas and bed was not made because they were giving staff time off. We were not told about this and when we called the desk they said there was a sign up sheet on the front desk at check-in. We did not see it and were not told about it at check-in. Also, hot water was not hot- luke warm shower. Have stayed there before and been better. This stay was NOT good!!
Breakfast wasn't very appetizing
First night we were in a non smoking room with an adjoining door to a smoking room. Our room smelt completely awful.
The staff was very nice and accommodating. They not only moved our room but upgraded us.
Can be noisy through the day from the traffic on Northern Ave but quiet at night. We were above reception at the top of the stairs so it was quite noisy early morning with the breakfast crowd. If possible stay at the back of the property furthest from reception.
Nice location with decent facilities. Close to restaurants and bars on Northern Ave & 16th St. Laundry was a plus. Nice comfortable bed & the shower was powerful. Didn't get to use the pool but it looked nice enough.
I didn't like that there was trash and someone else's shoes under our bed or that we had to wait both nights for over an hour for the maintenance guy to fix our toilet that kept clogging or that our feet were black from the carpet and we had to wear shoes the entire time and I especially didn't like the cricket in my room that kept me up all night or the BLOOD that we found on the shower curtain!! Gross, gross, gross!!!
The breakfast buffet was the only good thing about this hotel.
- Rooms are small and rather dark. - The 1-seat sofa in our bedroom is dirty. - Bugs coming out of somewhere and suddenly found on some towels.
- Updated modern room. - Comfortable bed n pillows. - Nice breakfast. - Friendly staff.
The pillows were terrible, my neck was hurting the whole night. The neighbors (upstairs and downstairs) were way too loud so we couldn't sleep at all. Also they deodorize the room with some kind of perfume, I am sensitive to such smells so we had to air out the room for several hours because there were no other rooms available.
The hotel looked clean
Exterior entry to rooms Noisy halls
Comfortable beds Clean rooms Good location WIFI -no additional fee Parking on property -no additional fee
friendly folks, nice breakfast and the coffee was even good. I'd recommend this motel to any traveller.
The walls were paper thin and I heard every little sound my neighbor made, from yawns to very loud sex. I never received a receipt at check out, although I was assured inline would be emailed to me. I would have appreciated the pool being open past 10PM so I could have a place to escape the loud nocturnal activities of my neighbor.
The room was great for the price. Free breakfast, social hour, and wifi, in addition to a fairly central location and a fitness center made it a great deal.
Clean, friendly staff,descent breakfast,good location
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