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Comfort Inn Chelsea
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When would you like to stay at the Comfort Inn Chelsea?
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Based on
467
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Anonymous
Mature couple
Norway
October 30, 2009
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The only thing I liked about this hotel is its location, otherwise it's a miserable place to stay. There is nothing comfortable about the hotel. My wife got bitten by an insect, and she's been itching since. We've been wondering what this might be, and my wife has to see a doctor to find out if she is infected. The rooms are small, and dirty. There does not seem to be any order in the cleaning of the rooms. Looks like some rooms get cleaned early in the morning, and others get cleaned very late afternoon and early the evening. To the extent that one room can be cleaned at 9.00am, and the very room next door gets cleaned at 6.00pm. There is much that can be done, beginning with the cleaning of the rooms. Otherwise, I recommend a major renovation of the entire hotel. |
3 |
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Ryan
With friends
Fort Belvoir,
United States of America
October 28, 2009
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I liked how the hotel was a "Comfort Inn" but still had character, especially since the hotel is located in the city. The room was very clean and had all you needed. The breakfast area was kind of small but still functional. And the elevators were very slow (they only have one main one in the hotel). Not big complaints but just things I noticed. |
9 |
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Barbara
With friends
Harrisburg,
United States of America
October 19, 2009
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Rooms were a good size and very clean. Beds were very comfortable. Nice surprise. Breakfast was crowded and lacking in food items at 9:30am |
8 |
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Joanna
Solo traveller
ROUSES POINT,
United States of America
October 19, 2009
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location was good but this is not a luxury hotel, rather bare bones! barbwire and garbage outside the windows |
5.5 |
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Jorgen
Family with older children
Odense,
Denmark
October 18, 2009
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Conveniently located for touristing and shopping |
5 |
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Maria
Family with older children
WASHINGTON DC,
United States of America
October 16, 2009
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Its location. |
7.5 |
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Laura
Family with older children
Angola,
United States of America
October 15, 2009
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Everything |
10 |
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Adrienne
Group
Philadelphia, PA,
United States of America
October 15, 2009
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The staff was very helpful, our room was spotless (and, for New York, relatively spacious), and they brought everything we needed without our having to ask for it. The location was also very convenient. |
9 |
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Gary
Young couple
Leicester,
United Kingdom
October 15, 2009
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The breakfast buffet was good it was in a great location times sq easily walkable along with shops all along 5th althoufgh dont walk up 6th from the hotel that seemed abit dodge. The bed was very comfy I thought the room was small for the money you pay and some of the staff on the front desk were a little miserable |
4.5 |
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Jean
With friends
South Burlington,
United States of America
October 15, 2009
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The location, the friendliness of the staff on our arrival, the pleasant breakfast the next morning. Well, shouldn't a room be cleaned by the staff before 5 pm? We were up and out early and then returned to our room at 5, exhausted (but in need of rest before an 8 pm play). We were surprised that no one had replaced the towels, made the beds, etc. We called the desk, and they said, "They're working on it..." and indeed, within a half hour they came up. But at that point who wants a housekeeping staff person hanging out in the room with them? So we just asked her to replace the towels and leave. |
6.5 |
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Anonymous
With friends
United States of America
October 14, 2009
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Room was small but clean location of hotel was great Our toilet was malfunctioning and they had to come up twice before the problem was corrected but they did respond quickly |
7 |
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Marjeanne
With friends
Durango,
United States of America
October 13, 2009
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Great location. Like the neighborhood and the ease of getting to other parts of town. Tiny rooms, poor circulation. Moldy bathrooms. Every one in iour party had immediate allergy attacks |
5.5 |
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Angelo
Mature couple
Sunbury Victoria,
Australia
October 13, 2009
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Good location and value for money |
7.5 |
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Aletha
With friends
Edenvale,
South Africa
October 12, 2009
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Location Not being able to check in early, as opposed to our experience at the Comfort Inn in Washington and our hotel in Boston |
7.5 |
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Yvonne
Family with older children
Billdal,
Sweden
October 12, 2009
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Smooth procedure for check-in och check-out. The personell was very nice and helpful regarding sightseeing questions, addresses etc. Breakfast OK and a + to the fresh fruit available. Rooms were clean. Width of bed sizes was good, but the beds felt short in length, despite my daugher and myself are not too long, 1,70 cm. What about people over 1,80 cm length? |
6 |
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Jo
With friends
Chester,
Canada
October 8, 2009
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Luggage stored without a problem. Pleasant staff. Second day, room not cleaned until 3:40 and that was because we insisted. Room too small, we shared a suite with 2 bedrooms and only one bath. Too small and only 2 chairs, no place to sit. Bathroom musty. |
5.5 |
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Anonymous
Mature couple
United States of America
October 7, 2009
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Hotel had been recently renovated, so room was fresh and clean. Check in was quick and easy. No hot water out for tea when I went to the table in the afternoon. |
7.5 |
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John
Mature couple
Sydney NSW,
Australia
October 5, 2009
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A reasonably spacious room, for New York. Convenient location. Relatively quiet. An adequate breakfast (for a continental breakfast, that is). Breakfast room got crowded at times. No guest laundry. A challenging toilet roll holder location. |
8 |
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Lucie
With friends
Utrecht,
Netherlands
September 23, 2009
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The room was good; all necessaties were available. Clean as well. Breakfast was allright too Tip: put a note saying that if you want new towels, to leave the dirty ones on the floor; now every day all towels were replaced. |
7 |
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Henderikus
Mature couple
Malden,
Netherlands
September 22, 2009
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the room with smoking facility, the breakfast in the morning, friendly staff. |
7.5 |
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Mircea
Young couple
Bucharest,
Romania
September 22, 2009
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good location good price if you book in advance. close to main attractions. poor breakfast. |
7.5 |
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Bonnie
With friends
Port Colborne, Ontario,
Canada
September 20, 2009
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it was central to what we wanted the staff was very friendly the elevator takes to long |
7.5 |
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Robert
Solo traveller
Portland,
United States of America
September 20, 2009
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I liked the staff, the price, and the location. It was a quiet room. Its decoration (valence) was also nice. Maintenance is needed in terms of painting the room's door and the bathroom's ceiling. The TV could have had better quality, too. |
9 |
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Anonymous
Family with young children
United States of America
September 16, 2009
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The hotel is conveniently central, close to subway and bus routes. A pity there is no hotel parking, the arrangement with a parking ot nearby is useful but still expensive. |
7 |
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Anonymous
With friends
Ireland
September 14, 2009
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Thought it was overpriced. |
6 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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