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18 West 25th Street, New York City, NY 10010, United States of America – Show map
Excellent location – rated 9/10! (score from 234 reviews)
Rated by guests after their stay at Comfort Inn Chelsea.
|Family Suite (6 Adults)|
|2 Double Room with 2 Double Beds|
|Double Room with Two Double Beds and Sofa - Non-Smoking||
|Standard Twin Room with Three Twin Beds||
|Standard Twin Room with Two Twin Beds|
|King Room - Non-Smoking|
|King Room - Smoking|
|Double Room with Two Double Beds - Non-Smoking||
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234 verified reviews
They speak your language!
Comfort Inn Chelsea's staff speaks: Chinese, Spanish, English
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When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating
Chinese, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 15 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 234 reviews
Value for money
Show reviews from:
Ideally located in Manhattan, 2 blocks from the Empire State Building and half a block from the Herald Square subway station, this historic hotel features uniquely designed accommodations.
Score from 1758 reviews Good
This Manhattan hotel is across the street from Madison Square Garden and Penn Station. The hotel offers a gym and a tour desk with ticket services.
Score from 10608 reviews Review score
Just 2 blocks from Madison Square Garden, this downtown Manhattan hotel has a daily hot breakfast and rooms with free Wi-Fi and a cable TV. Penn Station is just a 5-minute walk away.
Score from 1521 reviews Very good
Located just a 5-minute walk from Penn Station, this contemporary Manhattan hotel features free Wi-Fi and a modern restaurant. Guests can check email and print items from portable tablets.
Score from 973 reviews Excellent
The staff was very helpful in getting me checked in 90 min. before the 3:00 check in time, there was a smile for me every morning, & help finding food and laundry services. They even printed out maps for me. Baggage storage for the $1/bag (very reasonable). Breakfast was good. Two elevators, slow moving, but the wait is not long at all. Clean room everyday; friendly cleaning staff. Free Wi-Fi and fridge in room. A grocery and drugstore at the end of the block. Laundry within walking distance. The room was typically small but still one of the largest I've had in NYC and it was in the side area with only 3 other rooms, so very quiet. And location, location , location! I was only a few blocks or less from four major subway lines.
I would have liked a small microwave in the room. The blow dryer cord is so stiff I had a hard time using it in front of the mirror. The only ice machine is in the lobby so the fridge was handy to help keep things cold. Wi-Fi was slow.
A bit run down, staff not really friendly. Hotel is holding back deposit on bank account for too long.
Well run. Good staff. Great Location. Basic room but for the price worth it!
Location was perfect..
Obviously a non hotel sitting resident in a room opposite to ours... It was very smelly in the corridor!
I just love the ubication you can walk ti Pennstation, Madison Square Garden, Times Square and a lot of Restaurants, crossing the street have the Subway to stops to the 42th & Brodway shows.
Free wifi available in the room which is always good if you're coming from abroad and want to make calls home. The room was small but comfortable. Location was excellent with several different subway lines 5-10 minutes away on foot.
The view from the room was a brick wall but we didn't spend much time at the hotel so it wasn't an issue.
Good location and we had a room with separate bedroom for us, so we didn't all have to sleep in the same room, which was nice. Breakfast was great - good variety and plenty of food.
We only stayed one night of our holiday here, but it would be too cramped if we were going to stay longer.
The convenience of the location in relation to eating establishments & subway stations was perfect. Front desk guy, Michael was VERY helpful & friendly.
Pastries could be a little fresher, but otherwise a fine breakfast.
location is good, free wifi, breakfast okay, its clean and you have everything you need
AC was too noisy, no daylight because of other buildings, bad smell in the room
For Manhattan, Comfort Inn Chelsea is a bargain. It's a great location; near Eataly, Madison Square Park, subways, shopping and more. From our room on the 6th floor, you can't hear any traffic noise at all. Breakfast is included and even though there are tons of great places to eat in NYC, if you want to grab a light breakfast before heading out, it's a perfect option.
The only drawback of the hotel are the very small rooms. If you're at all claustrophobic, you might want to ask to see your room before hand. Ours was really tiny, just enough space for the queen size bed. Maybe not all the rooms are like this, but I heard other guests talking about this, so I'm thinking we weren't alone. Also, there was a nice flat screen TV in the room, but no HD/digital service so it's like watching TV 10 years ago. It's not a big deal, but at the end of the day if you want to catch the news or weather, it's not great. Wi-Fi was fine.
Staff was pleasant, helpful, answered questions. Breakfast had a lot of variety, economical (free) and nice area to sit in. I have already recommended CCI to friends as being very convenient and economical (through your company). Sheets/towels were clean and in good shape. TV reception good.
Elevator was incredibly slow. The bathroom window did not lock which felt a bit creepy. I did say something at end of stay and front desk person said they would look into it. When I checked out I wasn't offered a receipt in any form and had to ask for one. The 1 weekend night that I stayed had a different price from when I remember booking (although the original total may have been the same and just the breakdown per night was different). I was waiting for my credit card bill to arrive before I answered survey.
Location was good and the staff helpful and professional.
location was great, room had view of empire state building
got bitten by mosquitoes
Shake shack right around the corner in Madison square park!
Staff was a bit inconsistent. Some were friendly, others rude. Concierge required us to pay $1 per bag to hold them for us while we sight see. Every other hotel I've been to offers this service free of charge. So I found that fee annoying.
really excellent staff very comfortable bed
the hotel was a little difficult to find due to the construction scaffolding on that street, but that will hopefully be gone soon
The bed was exceptionally comfortable for a hotel with many firm and soft pillows.
Guest or housekeeping slamming doors -- that can happen anywhere.
The room and breakfest is ok
The elevator was terrible, and some days they came to clean the room like 6pm ...
the location, the facilities, the kindness of the staff, the fact of having a smoking room
The location of this hotel was ideal. Very close to metro lines, nice grocery store, restaurants (the shake shack was just a couple of minutes away), quiet area, and only a 10 minute walk to Empire State Building. We had a view of it from our window which was very nice.
The rooms are small, but it worked for our family of 5. The beds are comfortable and the family suite suited our family well, except for the small bathroom.
Great, safe location! Clean. Room was smaller then what Im used to, but I am from CA so... I think for NYC, the room size was just fine. I was comfortable! Good breakfast.
I can't think of anything.
Breakfast was well done Room was clean
Not a good bed
The location is excellent. A few steps from the metro. Many interesting restaurants nearby. Good beds and clean room.
I did not like the breakfast. To many sweet products, no cheese or ham, the bread was boring. I was also quite upset about the use of paper plates and all plastic cups. It was a mountain of garbage every morning. How environment friendly is that.
Great location, and it was exactly what we needed for a couple of nights in the city. The staff was helpful, and breakfast was good. We will definitely stay there again.
Location is superb. Rates are very reasonable, staff is helpful, hotel is quiet. We stay here on most of our visits to NYC.
The hotel is often full so at times the wait for an elevator can be a little slow. This is a very minor inconvenience.
- good location - view on empire state building - capacity to let luggage first and last day
- breakfast (served in paper plate and plastic knife for a 300 $ room !) - price - small room, and cooler system really noisy
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