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Newest reviews for Comfort Inn Chelsea

  • Daniel
      United States of America
    August 19, 2014

    Location was good and the staff helpful and professional.

    9.6

  • Richard
      United Kingdom
    August 17, 2014

    location was great, room had view of empire state building

    got bitten by mosquitoes

    7.5

  • Anonymous
      United States of America
    August 10, 2014

    really excellent staff very comfortable bed

    the hotel was a little difficult to find due to the construction scaffolding on that street, but that will hopefully be gone soon

    9.6

  • Anonymous
      United States of America
    July 27, 2014

    The bed was exceptionally comfortable for a hotel with many firm and soft pillows.

    Guest or housekeeping slamming doors -- that can happen anywhere.

    7.9

  • Marcelo
      Brazil
    July 24, 2014

    The room and breakfest is ok

    The elevator was terrible, and some days they came to clean the room like 6pm ...

    6.7

  • Ana
      Spain
    July 20, 2014

    the location, the facilities, the kindness of the staff, the fact of having a smoking room

    10

  • Anonymous
      United States of America
    July 7, 2014

    The location of this hotel was ideal. Very close to metro lines, nice grocery store, restaurants (the shake shack was just a couple of minutes away), quiet area, and only a 10 minute walk to Empire State Building. We had a view of it from our window which was very nice.

    The rooms are small, but it worked for our family of 5. The beds are comfortable and the family suite suited our family well, except for the small bathroom.

    8.3

  • Anonymous
      United States of America
    July 2, 2014

    Great, safe location! Clean. Room was smaller then what Im used to, but I am from CA so... I think for NYC, the room size was just fine. I was comfortable! Good breakfast.

    I can't think of anything.

    7.9

  • Anonymous
      United States of America
    June 26, 2014

    Breakfast was well done Room was clean

    Not a good bed

    6.7

  • Ingrid
      Sweden
    June 12, 2014

    The location is excellent. A few steps from the metro. Many interesting restaurants nearby. Good beds and clean room.

    I did not like the breakfast. To many sweet products, no cheese or ham, the bread was boring. I was also quite upset about the use of paper plates and all plastic cups. It was a mountain of garbage every morning. How environment friendly is that.

    8.8

  • Einat
      Israel
    June 11, 2014

    Great location, and it was exactly what we needed for a couple of nights in the city. The staff was helpful, and breakfast was good. We will definitely stay there again.

    9.2

  • Cheryl
      United States of America
    May 22, 2014

    Location is superb. Rates are very reasonable, staff is helpful, hotel is quiet. We stay here on most of our visits to NYC.

    The hotel is often full so at times the wait for an elevator can be a little slow. This is a very minor inconvenience.

    9.6

  • Dimitris
      France
    May 20, 2014

    - good location - view on empire state building - capacity to let luggage first and last day

    - breakfast (served in paper plate and plastic knife for a 300 $ room !) - price - small room, and cooler system really noisy

    6.7

  • Anonymous
      United States of America
    May 18, 2014

    I liked that my daughter had access to free Wi-Fi, that is very important to her. I liked that when I reported a maintenance situation the gentleman was prompt, helpful, pleasant and really professional. I liked that we had three beds and we could all sleep comfortably. And I liked that the staff was very service oriented.

    I didn't like the breakfast quality and the area in which it was served. I also was quite put off by the fact that they charge for suitcases to be held after check-out and while waiting for our flight. This is a service that every hotel I have been to has offered free of charge, no matter where I have been in the world. It is quite appalling; it feels like nickel and diming. The concierge was so sweet and apologetic, I couldn't really express to her my disgust with the policy, since it is not really her fault. She also provided great service.

    5.8

  • Peter
      Spain
    May 12, 2014

    Midtown location, junction of 5th Ave and Broadway, quiet street. Coffee avaialable 24 hrs. Comfortable beds.

    Most rooms interior, some machinery (a/c?) a bit noisy.

    7.9

  • Rick
      Canada
    May 8, 2014

    Was close to where I needed to be - easy walking distance to office. A lot of great restaurants close by as well.

    Rooms horribly small. Free breakfast was uninspired.

    7.9

  • John
      United Kingdom
    May 6, 2014

    Dear Sirs, Everything was very good and the staff really put themselves out to make our stay more enjoyable including advice about local amenities, All in all a very enjoyable stay. Mqny Thanks John Jarvis

    10

  • Helen
      United Kingdom
    April 22, 2014

    Good location, staff friendly and helpful, would stay again would recommend

    7.9

  • Maurice
      Ireland
    April 20, 2014

    Great Location, view of Empire State, nice decor in room, very quiet & comfortable bed

    Corridor carpet, more could have been made of breakfast room - nice floor and ceiling to room let down by colour chosen for walls

    9.2

  • A.l.e.
      Netherlands
    April 14, 2014

    Location, in short distance of multiple metro stations with different lines. Comfortable bed, clean bathroom. Friendly staff. Luggage can be stored securely after check-out.

    Breakfast options limited and pretty busy after eight o'clock.

    7.5

  • Michael
      United States of America
    April 9, 2014

    Rooms were nice and clean.

    Staff was not very helpful when we needed transportation. Would not call a cab or car company. Had to do that ourselves. Kind of lame.

    6.7

  • Dominic
      India
    March 23, 2014

    Courteous staff. Good location close to the subway and walking distance to the Flatiron building, Madison Square park, Madison Square garden and a bit further Times Square. Good dining options nearby. The owner Mr Patel was most helpful and available for suggestions.

    8.8

  • Andrew
      South Africa
    February 28, 2014

    View from the roof especially at night.

    Seemed to have messed up my shuttle booking.

    7.5

  • Anonymous
      Australia
    February 3, 2014

    Room with 3 double beds was great for a family of 5. Free wifi was much appreciated for all.

    7.9

  • Klaus-michael
      Germany
    January 30, 2014

    The Location is great, the breakfast is ok, if you don't mind plastic knife, fork and dishes.

    The two rooms were very small for 5 adults and freezing cold due to windows with simple thin glas.

    7.1

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